Forrester Digital Transformation
MAY 8, 2023
CEOs believe their companies are more focused on customers than their CMOs believe. According to Forrester’s 2023 State Of Customer Obsession Survey, 90% of CEOs indicate their focus on customers guides their brand, product, and pricing strategies – while only 57% of B2C CMOs feel the same.
Groove Technology
MAY 8, 2023
Are you struggling to decide between using Anypoint Platform or an ESB (Enterprise Service Bus) for your business integration needs? Both options have their pros and cons, and it can be challenging to determine which one is the best fit for your organization. In this article, we will compare Anypoint Platform vs ESBs, discuss their differences, and help you make an informed decision.
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Forrester Digital Transformation
MAY 8, 2023
Earning and defending customers’ trust, considering the current volatility in financial markets, the infamous downfall of Credit Suisse, the collapse of First Republic Bank, and the ongoing banking scandal in China, requires a special commitment, not lip service. Customers want to feel confident that their investment managers, banks, and insurers are reliable and trustworthy.
The Global Small Business Blog
MAY 8, 2023
©iStock/1550539 What's affecting me, my clients, my colleagues and other global small business owners: Google AR (augmented reality) translation glasses : why it's finally time for them to become reality. Expanding your e-commerce business globally. Top 10 10 most in-demand job skills right now, according to the World Economic Forum. Quote of the week: "I do think that a significant portion of the population of developed countries, and eventually all countries, will have AR experiences every day
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Forrester Digital Transformation
MAY 8, 2023
An Inspiring Leader Can Make All The Difference The relative quiet in Western Europe at the beginning of World War II — a period that was known as the “Phoney War” — was shattered on May 10, 1940, when the German Army began to pour into Belgium, Luxembourg, the Netherlands, and thereafter into France.
Perficient Digital Transformation
MAY 8, 2023
Leaders in the healthcare, financial services, manufacturing, and automotive industries, among others, are seeking to improve the customer experience while streamlining operations for maximum efficiency and profitability. In order to remain competitive in a constantly evolving market, many organizations seeking long-term success have turned to Salesforce and its partners like Perficient.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
MAY 8, 2023
Interamerican demonstrates how Southern European insurers can launch a successful agile transformation within their own cultural contexts.
IBM Services
MAY 8, 2023
Artificial intelligence (AI) is polarizing. It excites the futurist and engenders trepidation in the conservative. In my previous post , I described the different capabilities of both discriminative and generative AI, and sketched a world of opportunities where AI changes the way that insurers and insured would interact. This blog continues the discussion, now investigating the risks of adopting AI and proposes measures for a safe and judicious response to adopting AI.
McKinsey and Company
MAY 8, 2023
Effective meetings are all about purpose, preparation, and presentation.
Perficient Digital Transformation
MAY 8, 2023
The talent, drive, and collaborative spirit of our colleagues is unmatched. At Perficient, we strive to create a culture that challenges, champions, and celebrates our people. Today, we’re thrilled to announce that four of our colleagues have been named in the 2023 CRN Women of the Channel program. CRN, a brand of The Channel Company, annually honors influential women in technology for their thought leadership, strategic contributions, and commitment to fostering growth in the industry.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Talent Management Strategy
MAY 8, 2023
In today’s job market, many job seekers are concerned about applying for a job without all the qualifications. The question is should they apply anyway, or wait until a role where they tick all the boxes comes along. In a recent search I ran 86% of the candidates were not on target. Another search for a… The post Applying for a job without all the qualifications appeared first on Dorothy Dalton.
Perficient Digital Transformation
MAY 8, 2023
Last night, I went to the dealership to pick up my new leased vehicle. I tend to like leasing vehicles because technology changes so quickly. A typical 3-year lease tends to be on the outer limits before the technology is obsolete. Anyhow, my wife and I went to the dealer. I saw my new vehicle right out front ready for me, and I went inside to fill out paperwork.
McKinsey and Company
MAY 8, 2023
In December 2022, more than 80 percent of new cars purchased in Norway were electric. What can we learn from the country’s experience scaling its charging infrastructure to meet this demand?
NoonDalton
MAY 8, 2023
The quality and consistency of a company’s personnel is critical to its success. Business executives are always looking for high-quality personnel, and if this talent can be obtained with a low attrition rate, you’re on to a winner. This is where impact sourcing can be useful. Business Process Outsourcing (BPO) includes the business buzzword “impact sourcing.” Outsourcing was once associated with negative connotations.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
McKinsey and Company
MAY 8, 2023
In the United States alone, retailers are sitting on $740 billion in unsold goods. Clearing inventory and building more resilient and agile supply chains require action across five dimensions.
Invedus
MAY 8, 2023
Giving someone the power and permission to carry out a specific task or make a decision on your behalf is an act of delegation. Delegation is a critical skill in management and leadership because it allows individuals to distribute workloads, organise projects, and meet deadlines efficiently. People can also free up their time to focus on higher-level or more strategic tasks by assigning tasks.
inDinero
MAY 8, 2023
Revenue vs profit is perhaps the biggest distinction to make when reviewing financial metrics for any company, regardless of the type of business or industry. You need to know your revenue and profit figures to track performance properly, forecast accurately, and lead your company. Yet revenue vs profit is often used interchangeably, which means some may need some clarity around the two terms.
Everest Group
MAY 8, 2023
Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Or is it a symptom of the times? Business dynamism is at an all-time high, compelling smart GBS organizations to go into continuous change mode. This year there seems to be more MAC (moves, adds, and changes) in GBS delivery networks than usual.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Unosquare
MAY 8, 2023
In today’s competitive business world, the cost for acquiring customers has gone up a significant amount. For instance, in e-commerce, one study found that the cost of acquiring a customer has increased from $9 to $29 in the last decade (a 222% increase). To compensate, businesses are always searching for a way to cut costs without sacrificing quality.
Premier BPO
MAY 8, 2023
Australian businesses have been faced with a scarcity of talent and labour, coupled with economic challenges such as inflation and the high cost of doing business. As a result, many are proactively seeking ways to streamline their operations and reduce costs to avoid being caught off guard by a potential business crisis. Business process outsourcing, a long-accepted strategic decision for Australian businesses, is increasing in popularity for firms looking to enhance their customer experience wh
Perillion
MAY 8, 2023
A new survey from Ernst & Young and the Financial Education & Research Foundation finds that over half of companies (55%) are still housing their ESG data in Excel spreadsheets as of 2022.
Everest Group
MAY 8, 2023
Generative Artificial Intelligence, threat detection and response, simpler cybersecurity solutions , attack vectors, and identity and access management were among the key cybersecurity industry trends grabbing attention at the RSA Conference in San Francisco. Read on to learn the main takeaways from our analysts who attended the recent event. You can also reach out to us to learn more.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Go4Customer
MAY 8, 2023
Ensuring accessibility is a key element in delivering exceptional customer service. As a business, it is your responsibility to establish effective channels for customers to reach out when they encounter issues that require resolution. Traditional phone channels are commonly used to provide immediate customer service. Phone calls, ever since their inception in customer support services have been an integral part of the business.
Everest Group
MAY 8, 2023
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Velocity Global
MAY 8, 2023
Hiring talent overseas means navigating employment laws unique to each market, which complicates businesses’ global expansion plans. Along with country-specific employment laws and payroll regulations, companies must factor in 13th-month pay. 13th-month pay is a common type of compensation that employers offer international employees on top of base salary.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Perficient Digital Transformation
MAY 8, 2023
How is AEP Helping Businesses? The digital world is moving towards cloud, server side, cookie-less tracking with limitations & law restrictions in interest of ITP, GDPR, CCPA. With many products & service providers available, it is becoming important to understand what different players in the market are offering. This article will help in understanding what AEP is and how its’ different offerings can benefit businesses in different practical scenarios.
Velocity Global
MAY 8, 2023
The Japanese government offers a variety of visas to attract skilled foreign talent, and many international businesses with offices in Japan regularly seek foreign talent to fill open positions. However, the complicated process of navigating the various visa categories in Japan, selecting the proper visa, and applying often turns global companies and expats away.
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