Tue.Apr 16, 2024

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Worldly: Know What You Need to Know

The Global Small Business Blog

©iStock/Prostock-Studio Built by industry experts and relied on by market-leading brands and manufacturers, Worldly provides your business with the insights needed for impact improvement, compliance, and disclosure. Spot trends, learn about compliance, and find more sustainable materials. There is always room for improvement. Know what you need to know.

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10 Ways To Improve Customer Service In Higher Education

31 West

Research shows customer support is poor in many universities and colleges. Many institutions focus on bureaucracy in customer service. As a result, poor admission and dropout rates continue to increase. Higher education institutions can improve services by understanding who their customer is. They need to hire the right personnel and invest in modern technologies.

professionals

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Perficient Included in IDC Market Glance: Payer, 2Q24

Perficient Digital Transformation

Health insurers today are facing a rapidly evolving landscape of complex expectations and requirements. Whether it’s responding to government mandates regarding interoperability and data privacy or customer demand for a seamless digital experience, constant evolution is key to staying at the forefront of industry standards. Your future success will be determined by the investments you make now in your capabilities and technology.

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IBM and TechD partner to securely share data and power insights with gen AI

IBM Services

As technology expands, at TechD , we know that the quality of generative AI (gen AI) depends on accurate data sourcing. A reliable and trustworthy data source is essential for sharing information across departments. Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Maximizing Value in Business Process Outsourcing Contracts | Webinar

Everest Group

LIVE WEBINAR Maximizing Value in Business Process Outsourcing Contracts April 16, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities. In this informative webinar, Everest Group’s pricing analysts will discuss how enterprises can drive more value in their outsourced contracts amid the current global economic slowdown.

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Using dig +trace to understand DNS resolution from start to finish

IBM Services

The dig command is a powerful tool for troubleshooting queries and responses received from the  Domain Name Service (DNS). It is installed by default on many operating systems, including Linux® and Mac OS X. It can be installed on Microsoft Windows as part of Cygwin. One of the many things dig can do is to perform recursive DNS resolution and display all of the steps that it took in your terminal.

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Understanding glue records and Dedicated DNS

IBM Services

Domain name system (DNS) resolution is an iterative process where a recursive resolver attempts to look up a domain name using a hierarchical resolution chain. First, the recursive resolver queries the root (.), which provides the nameservers for the top-level domain(TLD), e.g.com. Next, it queries the TLD nameservers, which provide the domain’s authoritative nameservers.

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Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

Blue Ocean

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.

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Generative AI in Software Engineering: 6 Make-or-Break Questions Answered

Zinnov

Generative AI has been the talk of the town for a long time now, and it’s no surprise that the buzz hasn’t died down. In fact, it’s only gotten louder as more and more people have started to recognize the incredible potential of this technology. But what’s really exciting is that businesses are now starting to sit up and take notice, too.

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Guide to TestCloud Tunnels Configuration for Test Execution in Private Domain

Perficient Digital Transformation

Testing applications hosted locally or in private environments presents a unique challenge for testers. Accessing these applications for testing purposes requires setting up a secure connection, commonly known as a tunnel. This detailed guide will explore the concept of test cloud tunnels and provide a step-by-step configuration process to enable test execution in a private domain.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Digiday Programmatic Marketing Summit

SEBPO

Digiday Programmatic Marketing Summit Total 0 0 0 0 MAY 15-17, 2024 The Ritz-Carlton, Rancho Mirage, Palm Springs, CA Digiday Programmatic Marketing Summit This is the place to be to meet brand and agency executives and hash out your biggest pain points, pitch solutions, and learn from each other. Come ready to make valuable business connections and talk about the issues your business is currently facing.

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Perficient LDC Colleagues “Take Over” St. Joseph’s Diner

Perficient Digital Transformation

Take Over Begins On April 7th, the Perficient LDC Colleagues embarked on a heartfelt mission at St. Joseph’s Diner in Lafayette, Louisiana. With six eager hearts, we took over the kitchen at 613 W. Simcoe St., ready to serve those in need. St. Joseph’s Diner, a beacon of hope in the community, opens its doors daily from 11 am to 1 pm, providing free, freshly prepared, nutritious meals to individuals experiencing homelessness and hunger.

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Mainframe Services PEAK Matrix® Assessment 2024

Everest Group

Mainframe Services Mainframe services remain a cornerstone of enterprise IT infrastructure due to their unparalleled capacity to handle massive processing requirements. Known for their robust performance and reliability stemming from their distinct computing architecture, mainframe systems continue to play vital roles in various industries. However, the rapid pace of cloud transformation initiatives has prompted enterprises to reassess their mainframe setups, prioritizing integration and moderni

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Advanced Testing Techniques with Cypress: Part 2 – Introduction to Advanced Techniques

Perficient Digital Transformation

Welcome back to the second installment of our three-part series on Cypress, the premier tool for testing web applications. Having covered the basics in our first article, we now turn our focus to advanced testing techniques that can further enhance your testing strategy. This article aims to explore the depths of Cypress’s capabilities, helping you leverage its full potential for more complex testing scenarios.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Outsourcing Your Company Websites: Expert Design, Save Time

Magellan Solutions

Did you know? Your website is often the first thing potential customers see when interacting with your business. Research indicates that 94% of users base their initial impression of your company on your website design, forming their opinion in just 50 milliseconds. It highlights the importance of a well-designed online presence. Having a professional website is essential for businesses.

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A Comprehensive Guide to AEM Instances: Types, Uses, and Management – Part 1

Perficient Digital Transformation

Let’s go through the basics of AEM. AEM (Adobe Experience Manager) is a CMS that provides digital asset and content management solutions. It is used to create and deploy websites. AEM structure includes instances that vary from environment to environment like Author Instance, Publish Instance, Dispatcher, and Load Balancer. To build any AEM application, it is essential to have at least one Author and one Publish Instance, each with its specifications.

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Transforming Insurance: Creating a Best-of-Breed Model by Combining Low-code and Core Platforms | Market Insights™

Everest Group

Explore an emerging approach that addresses insurance needs by combining the power of a highly aligned SaaS core with a low-code platform.

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A Comprehensive Guide to AEM Instances: Types, Uses, and Management – Part 2

Perficient Digital Transformation

Dispatcher In AEM the Dispatcher is a caching and load balancing tool that sits in front of the Publish Instance. It intercepts incoming requests from users, caches static and dynamic content, and forwards requests to the appropriate Publish Instance. The primary function of the Dispatcher is to cache content served by AEM. This caching mechanism stores both static and dynamic content, providing faster access to frequently requested data.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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16 Practical IT Support Strategies That Saves Money

31 West

With judicious planning, IT support can morph from a financial black hole into a beacon of savings. Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. So, how does one navigate the landscape of IT support strategies to clinch those savings?

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Microservices – 12 API Guidelines for Security

Perficient Digital Transformation

Introduction In the interconnected landscape of modern software development, Application Programming Interfaces (APIs) have emerged as the linchpin, facilitating seamless communication and integration between diverse systems. As the digital ecosystem expands, the need to fortify APIs against potential vulnerabilities becomes paramount. This blog delves into the intricacies of API security, unraveling 12 indispensable tips to bolster the defense of your API infrastructure.

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Top 10 HubSpot Features And Benefits

31 West

HubSpot is the first choice of SMBs or startups integrating a CRM solution into their sales and marketing infrastructure. The low-cost plans combined with its easy-to-use features and tons of integration options make HubSpot an ideal choice for businesses of all types and sizes. What started as a one-man business has grown to become a large organization with 2000+ employees.

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Mining Insights & Predicting Trends with Low-Code Automation

Amzur

Are you drowning in data but struggling to find the insights that matter? Many players in the market are already using data to predict the future and gain a competitive edge. In fact, studies show that over 60% of data within organizations goes unused. Traditional data analysis often requires specialized coding skills and knowledge, making it difficult for companies to make decisions based on their data.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.