Everest Group

APRIL 23, 2024

Insurance Intermediaries Services Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. There is a noticeable shift toward prioritizing digitization and adopting advanced technologies to drive change, especially amid the challenging economic landscape and ongoing market consolidation.

Insurance 52

Insurance Service Finance Risk Management 52

IBM Services

APRIL 25, 2024

” Rich Berkman, VP and Senior Partner for Digital Commerce at IBM iX A successful commerce strategy then is a holistic endeavor across an organization, focused on personalization and fostering customer loyalty even in deeply uncertain times. .

Retail 56

Retail Sales Sourcing Marketing 56

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)?

Marketing 75

Marketing Management Service Offshoring 75

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The requirement to potentially depart from using Google Analytics is a major disrupter to how teams have been operating for years.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Perficient Digital Transformation

FEBRUARY 29, 2024

Since 2017, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Our engagements range from implementing Drupal websites and portals to strategizing personalization and customer journeys, including clients in regulated industries like healthcare and financial services.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Zinnov

APRIL 4, 2024

What if you could create content that not only resonates with your audience but also adapts to their ever-changing needs and preferences? This is the promise of Intelligent Content Generation (ICG) , a groundbreaking technology that is revolutionizing the way businesses approach content creation and management.

Automation 52

Automation Retail Insurance Collaborations 52

Magellan Solutions

AUGUST 10, 2023

When it comes to building a strong social media presence, it’s essential to have a solid digital marketing strategy. Consistency in scheduling and posting high-quality content that will hook your target audience is essential. Real-time bidding and budget allocation further enhance ad performance and ROI.

Automation 98

Automation Efficiency Marketing Customer Support 98

Everest Group

MARCH 11, 2024

Consumer Packaged Goods (CPG) IT Services Despite economic uncertainties and margin pressures, Consumer Packaged Goods (CPG) enterprises are modernizing their IT systems across the entire value chain. Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency.

Service 59

Service Retail Manufacturing Banking 59

Offshore India Data Entry

APRIL 5, 2024

Nowadays, businesses largely depend on web research services to collect valuable information from diverse sources. That’s where outsourcing web research services to Indian BPO company can provide a strategic advantage. India’s BPO sector has established itself as a global leader in delivering web research services.

Research 52

Research BPO Outsourcing Service 52

IBM Services

APRIL 15, 2024

An inaccurate AI prediction in a marketing campaign is a minor nuisance, but an inaccurate AI prediction on a manufacturing shopfloor can be fatal. For example, as manufacturers, we create a knowledge base, but no one can find anything without spending hours searching and browsing through the contents.

Manufacturing 103

Manufacturing Engineering Analytics Flexibility 103

IBM Services

APRIL 1, 2024

We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers. Now, enterprises can adopt the foundational principles of this technology and apply them within their operations, further enriched by contextualization and security.

Analytics 85

Analytics Sales Out-Tasking Automation 85

SEBPO

NOVEMBER 15, 2023

Providing these services ensures that the seniors know they are cared for and not alone. “A During the pandemic, SEBPO shifted to supporting the organization digitally. “We We brought in some strategic marketing to their existing digital campaigns and created a content calendar.

Out-Tasking 105

Out-Tasking Marketing Outsourcing Customer Support 105

Everest Group

APRIL 5, 2024

Intelligent Process Automation (IPA) Solutions Companies aiming to maintain competitiveness and strength recognize the importance of transitioning to a digital-first business model. Manual processes present numerous challenges, prompting enterprises to seek superior alternatives in digital, automated, and intelligent business practices.

Automation 49

Automation BPO Sourcing Finance 49

Magellan Solutions

AUGUST 11, 2023

Website creation is vital in the digital age since it is a portal for people to interact online. A good website must draw in clients and exhibit goods or services. Website design and content development are now more creative and customized. AI also automates repetitive operations, such as content creation and optimization.

Design 98

Design Automation Call Center Analytics 98

Hyland

OCTOBER 7, 2022

In this piece: What is digital evolution? Digital evolution vs. digital transformation. Leverage a digital transformation mindset for digital evolution. Building a digital evolution mindset at your organization. Digital transformation. What is digital evolution? Except … not really.

Robotics Process Automation 145

Robotics Process Automation Automation Software Flexibility 145

Magellan Solutions

APRIL 15, 2024

Most organizations worldwide are moving towards IT outsourcing in the digital era , viewing it as a strategic leaver towards increasing operational efficiency, optimizing costs, and gaining access to specialized skills. Cost: The Philippine IT Outsourcing market offers an outstanding value proposition at a competitive price.

IT Outsourcing 52

IT Outsourcing Outsourcing BPO Project Outsourcing 52

Perficient Digital Transformation

OCTOBER 27, 2023

Spartacus is an open-source JavaScript framework developed by SAP for building modern, responsive, and feature-rich e-commerce storefronts. The Composable Storefront emerged as an ideal solution for expedited market entry. This integrated solution offers stability and continuous evolution, safeguarding against any risk of abandonment.

E-Commerce 105

E-Commerce Time Savings Streamline Operations Flexibility 105

Everest Group

JANUARY 5, 2024

Content is key to creating connected and engaging experiences. By effectively managing the content supply chain, enterprises can achieve greater productivity and scalability and produce high-impact content. This has exponentially increased the desire for all forms of quality content that aligns with customer expectations.

Marketing 64

Marketing Reduced Costs Efficiency Managed Services 64

Zinnov

DECEMBER 2, 2022

Creating content has never been easy; from reels, videos, statuses, and blog articles, even as you are reading this idea, over 500 hrs. of immersive, interactive user content are being uploaded on major platforms. This equates to over 700,000 hours of fresh content being generated and consumed daily.

Collaborations 108

Collaborations Design Out-Tasking Marketing 108

Perficient Digital Transformation

MAY 15, 2023

IDC Market Perspective: Experience-Led Growth, Generative AI, and Content Supply Chains This year was the first time in three years that Adobe has been able to host not only Adobe Summit in-person again, but also the Analyst Day with its partners. That makes good sense.

Marketing 110

Marketing Research Analytics Sales 110

Zinnov

JULY 21, 2023

But despite these headwinds, the global Digital Engineering (DE) spend – a subset of the global overall Engineering R&D spend – grew to touch USD 810 Bn in 2022. Further, the continued focus on digital transformation and pervasive consumption on Cloud, chips, and data will fuel DE spending. leading the charge. leading the charge.

Engineering 95

Engineering Manufacturing Cybersecurity Analytics 95

31 West

SEPTEMBER 14, 2022

With technological advancements, more and more companies are opting for cloud computing and digital transformation. Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years.

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

Zinnov

SEPTEMBER 20, 2022

We would like to associate the term “Metaverse” as a flexible platform capable of being deployed, used, create, and share content seamlessly across multiple devices such as phones, headsets, or desktop computers. It models an idea of a multi-platform digital world – an extension of the Internet as we know it today.

Engineering 115

Engineering Design Collaborations Software 115

Everest Group

FEBRUARY 6, 2024

Live Webinar The Generative AI Advantage in Enterprise CXM Operations February 6, 2024 | 9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST Enterprises are embracing generative AI’s transformative potential in today’s rapidly evolving CXM landscape. What are the key areas in which generative AI is being deployed for CX services?

Outsourcing 59

Outsourcing Customer Service Automation Marketing 59

31 West

MARCH 16, 2024

With a few clicks, consumers can conveniently purchase goods and services from the comfort of their homes. Mastering geofencing enhances customer engagement, improves marketing efforts, and ultimately drives sales, offering a dynamic approach to connecting with your audience in the digital age.

Retail 130

Retail Right-Sizing Call Center Sales 130

31 West

NOVEMBER 16, 2022

The increasing threat of cybercrimes has made data security a priority for every business operating digitally. According to Business Wire , the firewall market is expected to grow by $304 billion by 2026. The market will keep growing as there’s an increasing demand for network security. What Firewalls Do?

Sourcing 130

Sourcing Software Outsourcing Marketing 130

Perficient Digital Transformation

FEBRUARY 15, 2024

This strategy requires a highly coordinated operations team, capable of managing complex interactions and data flows between various channels, from online storefronts to physical retail locations and beyond. Digital Content Creators : Develop and manage content across digital platforms, ensuring brand consistency and engagement.

E-Commerce 52

E-Commerce Retail Sales Customer Service 52

31 West

DECEMBER 22, 2022

As security concerns are increasing exponentially, there has been a growing demand for advanced protection tools that can closely monitor your digital assets. A cloud-based firewall works in conjunction with other security tools to facilitate secure access to your sensitive database and digital assets. Cloud Firewall Explained.

Design 130

Design Software Outsourcing Sourcing 130

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more. The market is extremely competitive.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Intugo

JANUARY 23, 2024

Undeniable when opting for a third-party service, selecting the right business outsourcing companies that align with an organization’s objectives, values, and operational requirements becomes crucial. Quality Assurance Consistency in service quality is non-negotiable. Which company to choose?

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

IBM Services

FEBRUARY 14, 2024

But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI.

Retail 89

Retail Cybersecurity Insurance Automation 89

Everest Group

SEPTEMBER 26, 2023

What Service Provider Executives Should Know September 26, 2023 | 9 a.m. Service providers, in particular, need to consider how the demand for their offerings will evolve in 2024 and where they should focus their time, attention, and investments to best serve this demand. How will demand for services evolve in the new year?

Service 64

Service Retail Engineering Marketing 64

Automation Anywhere

AUGUST 19, 2022

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. Why front-office automation?

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Perficient Digital Transformation

JANUARY 23, 2024

Modern Sitecore Development with Flexible Options The introduction of JavaScript Services (JSS) in 2018 marked a pivotal moment. You might have a CMS, a PIM, a marketing automation platform, and you need to build a website with future plans to build more experiences (displays, apps, etc). Skills of a Modern Sitecore Developer 1.

Flexibility 52

Flexibility Marketing Automation Efficiency 52

Perficient Digital Transformation

MARCH 3, 2023

In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Navigating digital properties should be a frictionless journey.

Management 64

Management Out-Tasking Engineering Analytics 64

Zinnov

DECEMBER 12, 2023

The strategic role of these centers in fostering innovation, operational efficiency, and global collaboration is pivotal for India’s economic growth. India Solidifying Itself as a Global Hub India’s GCC market size is currently valued at a substantial USD 46 Bn, with an anticipated impressive growth rate of 11.4%

Sales 72

Sales Marketing Offshoring Analytics 72

Perficient Digital Transformation

MARCH 26, 2024

In the digital age, ensuring website accessibility is not just a matter of good practice but also a legal requirement. Understanding the Legal Requirements WCAG Standards : The Web Content Accessibility Guidelines (WCAG) set the international standard for web accessibility.

Regulations 52

Regulations Content Writing Design Government 52