Everest Group

APRIL 25, 2023

Intelligent Process Automation (IPA) PEAK Matrix® Assessment As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient.

Automation 52

Automation Robotics Process Automation BPO Sourcing 52

3Pillar Global

APRIL 17, 2024

To understand where LAMs may be going, a number of Apple researchers recently published a research paper that’s worth reading exploring how to combine the power of LLMs with LAMs in the Apple operating context on Apple devices. And if we’re being honest, how much of the closing process could be digitized and automated?

Robotics Process Automation 52

Robotics Process Automation Engineering Automation Research 52

Everest Group

DECEMBER 15, 2023

This synergic union of digital technologies can help enterprises maintain customer loyalty, provide a competitive edge, and improve top and bottom growth. In today’s digital era, AI and D&A play a vital role in enhancing customer experience (CX) in businesses.

Analytics 64

Analytics Out-Tasking Cybersecurity Automation 64

SIG Speaks

DECEMBER 13, 2022

Cognitive Computing. This will also be the emergence of a Procurement Social Network that will have its own digital application for RFx work. . . As technology continues to expand in businesses, companies will replace human operational tasks with more automation. Now on to Cognitive Computing. Hyper Cybersecurity.

Cybersecurity 40

Cybersecurity Strategic Sourcing Sourcing Administrative 40

Everest Group

MARCH 23, 2022

Top Intelligent Process Automation (IPA) Solution Providers It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Digital technologies, including intelligent automation, are becoming ubiquitous. Our Thinking.

Automation 52

Automation Robotics Process Automation BPO Analytics 52

IBM Services

DECEMBER 5, 2023

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 95

Retail Inventory Management Efficiency Call Center 95

Zinnov

SEPTEMBER 28, 2023

The world is currently in the midst of a rapid technological evolution powered by the widespread adoption of intelligent technologies such as Artificial Intelligence (AI) and Automation. The era of Autonomous SMBs is upon us, and it holds the potential to fundamentally redefine work practices and business operations.

Automation 52

Automation Right-Sizing Human Resources Jobbing 52

Perficient Digital Transformation

MAY 12, 2023

Welcome back to our series on Digital Accessibility Testing Fundamentals ! In this second installment, we’ll discuss some of the automation testing techniques and tools for digital accessibility. Digital accessibility aims to ensure that people with disabilities can access and use digital content without barriers.

Automation 64

Automation Out-Tasking Design Software 64

Perficient Digital Transformation

OCTOBER 14, 2021

Users with cognitive, language, and learning disabilities. Here’s an example from the W3C: “A digital book is published with no print equivalent and page break locators are inserted, which supports direct navigation across platforms and form factors.” All web users encounter cognitive function tests with little thought.

Out-Tasking 69

Out-Tasking Design Accounting Automation 69

Everest Group

JANUARY 2, 2024

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness.

Service 59

Service Finance Banking Flexibility 59

Zinnov

SEPTEMBER 22, 2022

COVID-19 brought unprecedented disruptions in the operational models of businesses. In fact, the need for integrating Artificial Intelligence (AI) into daily operations became more and more evident during the pandemic. The next big bet that will witness an upsurge in AI investments will be Cognitive Security.

Healthcare 145

Healthcare Government E-Commerce Automation 145

The Hackett Group

JULY 13, 2021

z, Reckitt, Vodafone, and Wipro Recognized as Companies on the Cutting Edge of Digital Transformation. It’s exceptionally interesting to see how companies are maturing in their use of digital technologies,” said Paul Morrison, Principal and Global Lead of Smart Automation at The Hackett Group.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

IBM Business Partners

MAY 31, 2023

This use case involves devices and equipment embedded with sensors, software and connectivity that exchange data with other products, operators or environments in real-time. This allows for greater automation and optimization of production processes, leading to increased efficiency, productivity and flexibility in manufacturing.

Manufacturing 98

Manufacturing Analytics Automation Cybersecurity 98

SIG Speaks

JULY 16, 2021

SIG University’s Certified Intelligent Automation Professional (CIAP) program is an online certification program for working professionals who seek to become more efficient and free up team resources by automating repetitive, rules-based activities. What is Intelligent Process Automation?

Automation 40

Automation Robotics Process Automation Advisory Design 40

Automation Anywhere

FEBRUARY 2, 2022

Robotic Process Automation (RPA) offers tremendous potential for businesses to accelerate and streamline their operations, improving the work experience for everyone involved. Lacks impact —A process seems perfect for automation—clear, repetitive, rules-based, etc.—but Those regrets offer valuable lessons going forward.

Robotics Process Automation 69

Robotics Process Automation Automation Out-Tasking Sales 69

Infosys Consulting

FEBRUARY 22, 2023

Smart Initiatives The term “Smart AI” is based on the technology, “smart machines”, which are devices embedded with machine-to-machine and/or cognitive computing algorithms such as AI, machine learning (ML), or deep learning, that are utilized to solve problems, derive big data insights and take knowledge-based actions (Pratt, 2017).

Healthcare 52

Healthcare Automation Government Retail 52

Unosquare

SEPTEMBER 28, 2023

The intricate balance between robustness and user-friendliness in software design and functionality requires equilibrium to ensure that software is reliable and sturdy under diverse operational conditions and intuitive and efficient from a user’s perspective. QTP (Quick Test Professional) : An automated functional GUI testing tool.

Software 52

Software Engineering Automation Manufacturing 52

Automation Anywhere

MAY 18, 2021

Robotic Process Automation (RPA) is maturing now to the point where companies want the option of deploying it in the cloud. As IT Central Station members who use Automation Anywhere report, the cloud can be advantageous for RPA because it provides the flexibility and scalability that suit many automation strategies.

Robotics Process Automation 98

Robotics Process Automation Energy & Utilities Finance Automation 98

Perficient Digital Transformation

APRIL 13, 2022

More commonly known as Shift Left, this method advocates ‘baking in’ inclusive user experience features in a digital product at the start of product development. Also, decide which browsers and operating systems to design for, which devices to support, and which types of automated tools to use for accessibility evaluations (e.g.,

Design 69

Design Research Automation Software 69

Capgemini

JANUARY 19, 2022

Imagine now you’re back in an office environment (at last), and you’re watching a great contact center operation in action. It means integrating their operations from end to end, so that everything works in a frictionless way. It’s great for you to see people so happy. Transforming customer interactions and experience.

Robotics Process Automation 52

Robotics Process Automation Data Entry Call Center BPO 52

Everest Group

JANUARY 5, 2023

As a result of these concerns, enterprises have identified cost optimization, digital transformation, and productivity improvement as their top three priorities going into 2023. Pragmatic digital investments will be prioritized over moonshot investments. Adapting to evolving customer needs and business models. Talent/skills shortage.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

IBM Business Partners

JUNE 23, 2023

Insurers want to shift from fixed to variable, “pay-as-you-go” operating costs. To accelerate speed-to-market, grow the business with new innovative products and services, gain new and deeper risk insights, and improve customer experience, most companies are also emphasizing digital transformation.

Insurance 61

Insurance Administrative Right-Sizing Automation 61

The Hackett Group

FEBRUARY 2, 2022

Data is a key driver of Digital World Class ™ performance for finance organizations, and advanced analytics and data visualization tools are among the finance technologies with both the highest adoption levels and highest growth rates for 2022, according to The Hackett Group’s new Finance Key Issues research.

Finance 52

Finance Robotics Process Automation Analytics Sourcing 52

Capgemini

FEBRUARY 6, 2023

Here, organizations will use virtual environments to transform operations in organizations across the public and private sectors. And my own paper On the way to the industrial Metaverse takes a much deeper dive into how metaverse technologies will help achieve operational excellence in the industrial workplace.

Manufacturing 52

Manufacturing Collaborations Engineering Design 52

Perficient Digital Transformation

NOVEMBER 10, 2021

Computer vision, how computers gain high-level understanding from digital images or videos, has been one of the driving factors that’s contributed to the success of AI in recent years. According to Forrester’s report, “Perficient is proficient at AI strategy development and document automation.” Elevate Health, Digitally.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

SIG Speaks

DECEMBER 28, 2021

SIG University Certified Sourcing Professional (CSP) program graduate Tom Conti shares the four crucial areas to turn your tactical RPA initiative into a strategic Intelligent Process Automation program. But what is Intelligent Process Automation (IPA)? Process excellence is the next area to consider on the transformation journey.

Automation 40

Automation Robotics Process Automation Strategic Sourcing Sourcing 40

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Everest Group

NOVEMBER 1, 2021

Total Talent Acquisition: Leading service providers are investing heavily in the development of digital capabilities platforms and associated integration tools for the management of both permanent and contingent workforce. Everest Group also details the next evolution of this sector—RPO 4.0. Key Characteristics of RPO 4.0:

Outsourcing 52

Outsourcing Marketing Pharmaceuticals Global Recruiting 52

Unosquare

NOVEMBER 21, 2023

Reducing cognitive load. DevOps Integration DevOps plays a crucial role in bridging the gap between development and operations. Their role involves automated and manual testing, essential to the product’s success post-launch. User Experience (UX) Design A positive UX is key to customer satisfaction.

Design 98

Design Software Research Collaborations 98

Zinnov

NOVEMBER 10, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation/Hyperautomation. Types of Hyper Intelligent Automation/Hyperautomation. Benefits of Hyper Intelligent Automation/Hyperautomation.

Automation 52

Automation Robotics Process Automation Co-Sourcing Administrative 52

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

The Scalers

JANUARY 5, 2022

Over the last two years, the world has been reeling from the shock of the global pandemic and is now collectively navigating the new normal: the digital. As the world turns to the digital, it will spark an unprecedented demand for fast-evolving technological solutions. Cyber AI tools ? even though in its early stages of adoption ?

Manufacturing 93

Manufacturing Offshoring Healthcare Analytics 93

Perficient Digital Transformation

JANUARY 23, 2023

Unlike the conventional user interface of displaying content on a screen, VR immerses a person to interact in a digital 3D environment. This will help reduce fatigue for testers who must operate the equipment in 3D mode. Application development platforms, provide capabilities for automating unit tests and even measuring the coverage.

Engineering 72

Engineering Automation Healthcare Design 72

Magellan Solutions

SEPTEMBER 9, 2022

That is why tedious tasks such as content moderation is not really recommended for AI automation, yet. AI is used to automate production processes, reduce various types of redundant cognitive labor, such as finance and accounting, and make forecasts about the weather and the economy. HOW IS AI APPLIED NOWADAYS? .

Accounting 75

Accounting BPO Out-Tasking Finance 75

IBM Services

AUGUST 9, 2021

All these compounding challenges are driving the urgency behind the digital reinvention of supply chains. Building smarter, more resilient global supply chains requires a move to intelligent workflows, using AI and machine learning to predict demand and supply needs and automate workflows. A new approach for supply chain success today.

Government 56

Government Design Automation Regulations 56

SIG Speaks

APRIL 4, 2023

Organizations increasingly depend on third-party service providers of varying sizes, including start-ups, to meet the digital age challenges of technological innovation and heightened competition. There is a progressive shift from a traditional 'cost' focus to a 'shared risk' and 'value-driven partnership. So, where does the problem lie?

Risk Management 40

Risk Management Risk Management Government Management 40

IBM Services

AUGUST 24, 2021

Machine learning and artificial intelligence (AI), automation, and cloud-native and microservices architectures are among the advances that are making it possible for enterprises to deliver more value to their customers. This eases the implementation of end-to-end automation.

Flexibility 52

Flexibility Management Automation Design 52