31 West

MARCH 24, 2024

Tech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of success. So what happens when DSPM becomes part of the customer service equation? This is essential in building trust and maintaining high standards for customer service within the technology sector.

Customer Service 100

Customer Service Service Call Center Outsourcing 100

31 West

APRIL 9, 2024

In such scenarios, customer service and student support become crucial, such as an option to pay someone to write a research paper on essayhub.com. This kind of assistance ensures students aren’t just purchasing a service but also gaining a partner in their educational journey, enhancing their overall learning experience and academic success.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Perficient Digital Transformation

SEPTEMBER 22, 2022

“Cloud Native” is the current buzzword that we will hear everywhere in major digital transformation projects currently underway. Containers, service meshes, microservices, immutable infrastructure, and declarative APIs exemplify this approach. But what does Cloud Native even mean? Is it worth doing it for your organization?

Software 121

Software Call Center Engineering Automation 121

SEBPO

NOVEMBER 15, 2023

The El Salvador team uses these foundations to create meaningful touchpoints with two local nonprofit organizations in their community. Providing these services ensures that the seniors know they are cared for and not alone. “A During the pandemic, SEBPO shifted to supporting the organization digitally. “We

Out-Tasking 105

Out-Tasking Marketing Outsourcing Customer Support 105

Groove Technology

AUGUST 11, 2023

It includes various services like memory management, security, exception handling, and garbage collection, which are essential for developing robust and reliable applications. The FCL also includes support for XML, networking, and serialization, among other things. How Does the.NET Runtime Work?

Efficiency 130

Efficiency Management Sourcing Software 130

IBM Services

DECEMBER 18, 2023

More accurate forecasts use real-time data and digital maps to help companies better predict and respond to weather events, reducing impacts to operations. Efficient field service management ensures technicians respond to and resolve customer issues quickly, reducing service downtime and costs while increasing customer satisfaction.

Government 106

Government Sourcing Efficiency Reduced Costs 106

31 West

JANUARY 6, 2023

ServiceNow ITSM is a cloud-based, contemporary, and collaborative service managing solution. This platform is excellent for IT service desk outsourcing companies to manage service requests in bulk. Further, ITSM is appropriate for those who are managing the requests manually but want to shift to a digital setup.

Outsourcing 130

Outsourcing Finance Healthcare Management 130

Groove Technology

JUNE 20, 2023

In this digital age, having a talented development team is crucial The Power of Hiring Offshore Developers In this digital age, where technology drives business success, having a talented development team is crucial. The additional manpower allows for increased productivity and faster time to market for your products or services.

Offshoring 100

Offshoring Software Collaborations Flexibility 100

IBM Services

MARCH 20, 2024

Organizations in the financial services, healthcare and other regulated sectors must place an even greater focus on managing risk—not only to meet compliance requirements, but also to maintain customer confidence and trust. This includes cyber incidents, technology failures, natural disasters and more. Similarly, in the U.S.

Cybersecurity 81

Cybersecurity Regulations Banking Risk Management 81

Capgemini

OCTOBER 4, 2022

As organizations embark on their SAP digital journeys, evaluating progress and the business value created is crucial. An SAP digital journey is expected to deliver the optimization of existing business and/or drive new business from digital sources.

Order Management 52

Order Management Operational Costs Design Efficiency 52

Zinnov

FEBRUARY 29, 2024

This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs). Solution: GE opened its largest Digital Hub in Bangalore, recruiting 1,000 IT and software professionals to focus on developing IIOT solutions.

Service 64

Service Collaborations Advisory Resource Optimizing 64

Zinnov

FEBRUARY 28, 2022

In 2021, Digital Services firms saw a record flow of Private Equity (PE) investments with a substantial number of deals. Additionally, the pent-up demand for digital-focused deals has never been greater. Additionally, the pent-up demand for digital-focused deals has never been greater. Digital Talent Globalization.

Nearshoring 93

Nearshoring Service Cybersecurity Offshoring 93

IBM Services

NOVEMBER 15, 2023

offers intuitive tooling for powerful foundation models; watsonx.data enables compute-efficient, scalable workloads wherever data resides; and the third component, watsonx.governance , provides guardrails essential to responsible implementation. Customer service has leapfrogged other functions to become CEOs’ top generative AI priority.

Co-Sourcing 93

Co-Sourcing Supply Chain Management Engineering Sales 93

IBM Business Partners

MAY 26, 2023

According to a report on mapping the cloud maturity curve from the EIU , 48% of industry executives said cloud has improved data access, analysis and utilization, 45% say cloud has sped up delivery of new IT services and capabilities, and 44% say cloud has expanded sales channels across digital avenues.

Cybersecurity 80

Cybersecurity Regulations Co-Sourcing Automation 80

Everest Group

DECEMBER 9, 2022

offers great promise for enterprises and service providers. The foundational infrastructure needed to create this truly open technology is evolving. While creating and interacting with content on websites will continue to be done on existing web servers, the underlying network will facilitate owning and controlling created data.

Government 52

Government Service Marketing Sourcing 52

Avasant

DECEMBER 17, 2021

Enabling Business Agility and Digital Transformation at Speed with SD-WAN. With the increased use of cloud and digital services, traditional wide area network (WAN) can no longer handle enterprise network requirements, such as on-demand scaling, centralized traffic management, network visibility, and security.

Managed Services 52

Managed Services Research Software Management 52

Perficient Digital Transformation

FEBRUARY 10, 2022

Application modernization continues to be critical for digital transformation. Customers looking to migrate to the cloud feel confident they are working alongside a partner recognized as a leader in foundational infrastructure, advanced networking, application development, data platform modernization and DevOps automation.”.

Automation 72

Automation Efficiency Management Service 72

IBM Services

NOVEMBER 7, 2023

Securing sensitive data in an evolving landscape Advancements like those in AI and quantum computing can pose new challenges to customers, especially those in highly regulated industries such as financial services, healthcare, telecommunications and more.

Regulations 87

Regulations Cybersecurity Design Banking 87

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. Two critical elements driving this digital transformation are data and artificial intelligence (AI).

Government 70

Government Research Regulations Efficiency 70

IBM Services

APRIL 24, 2024

Examples of data privacy laws Compliance with relevant regulations is the foundation of many data privacy efforts. KOSA would require online services to default to the highest privacy settings for users under 18. Example A social media site creates a self-service data management portal.

Regulations 71

Regulations Government Accounting Retail 71

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions.

Management 130

Management Service Administrative Research 130

Unosquare

OCTOBER 12, 2023

Cloud engineering encapsulates the disciplined approach to designing, developing, and managing applications, systems, and networks within cloud environments. This vocation is rooted in the foundational elements of information technology and systems management. Amazon Web Services (AWS). What is a Cloud Engineer? Microsoft Azure.

Engineering 52

Engineering Software Streamline Operations Information Technology 52

NoonDalton

MARCH 18, 2024

Tech solutions outsourcing is steadily transforming how businesses scale, innovate, and stay ahead in the digital age. Tech solutions outsourcing, at its core, is the practice of entrusting external service providers with specific tech-related tasks, projects, or services.

Outsourcing 52

Outsourcing Cybersecurity External Service Provider Out-Tasking 52

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What is an IT Managed Service Provider (MSP) and What do they Provide?

Managed Services 130

Managed Services Management Service Administrative 130

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services. The need to digitally transform touches every organization, in every industry.

Right-Sizing 82

Right-Sizing Managed Services Design Accounting 82

IBM Business Partners

JUNE 23, 2023

To accelerate speed-to-market, grow the business with new innovative products and services, gain new and deeper risk insights, and improve customer experience, most companies are also emphasizing digital transformation. Core modernization (processes and technology) is a top priority for every insurer.

Insurance 61

Insurance Administrative Right-Sizing Automation 61

Capgemini

SEPTEMBER 13, 2022

Sameer Sharma, Global GM, Smart Cities & Transportation, for IOT/Networking Solutions at Intel, spoke with Capgemini’s Masood Amin in the fifth episode in our six-part Leaders in Innovation podcast series, a partnership we have with Products That Count. This combination will enable data-driven services for citizens. Lisa Mitnick.

Engineering 52

Engineering Research Efficiency Service 52

Everest Group

NOVEMBER 23, 2023

Despite these cloud spending challenges, Everest Group research shows that enterprises still understand the need to innovate and expand their operations through cloud-driven digital transformation. Let’s explore how AWS is managing this.

Analytics 59

Analytics Government Research Regulations 59

IBM Services

AUGUST 8, 2023

We provide current and new clients the unique opportunity to take advantage of the combined value from our technology, cloud, and consulting services alongside our ecosystem of partners to meet ever-evolving business needs. Power of the Microsoft Azure Marketplace Digital marketplaces are disrupting the way clients buy software.

Software 83

Software Sales Manufacturing Design 83

Intelligent Management Inc.

MARCH 16, 2022

organizations as systems : a network of interdependent processes and resources working towards a goal, based on the work of W. Edwards Deming (Deming’s teachings provided the foundations for the Japanese economic recovery post WWII). Here are the main points that our program contains: what complexity means and why it matters.

Management 95

Management Accounting Software Design 95

Obobo

OCTOBER 22, 2021

It’s an immutable (unchangeable, i.e. a transaction or file recorded cannot be changed) distributed digital ledger (digital record of transactions or data stored in multiple places on a computer network) with many use cases beyond just cryptocurrencies. Each transaction or record on the ledger is stored in a “block.”

Administrative 52

Administrative Government Efficiency Service 52

IBM Business Partners

JULY 5, 2023

However, cloud services costs can be higher than anticipated, so monitoring and optimizing your cloud spend is critical. Organizations waste about 32% of their spending on cloud services—a significant sum whether you’re a small business or one that spends six or seven digits on the cloud annually.

Automation 71

Automation Efficiency Finance Operational Costs 71

Perficient Digital Transformation

NOVEMBER 2, 2022

I spent much of this week writing our Digital First Industry Position for the Automotive industry. As someone who has been online since the early days of the Internet, sometimes it amazes me that in 2022, we are still talking about Digital First. I view Digital First as foundational in doing business and serving consumers today.

E-Commerce 64

E-Commerce Software Retail Manufacturing 64

Unosquare

DECEMBER 20, 2023

A degree in computer science provides a strong foundation in programming, systems analysis, and network fundamentals – all crucial for an IT consultant. Key Takeaways: Foundational Knowledge : A strong foundation in computer science principles is invaluable for IT consulting and software development.

Engineering 52

Engineering Software Information Technology Cybersecurity 52

Everest Group

NOVEMBER 23, 2023

Despite these cloud spending challenges, Everest Group research shows that enterprises still understand the need to innovate and expand their operations through cloud-driven digital transformation.

Analytics 52

Analytics Government Research Regulations 52

Capgemini

MARCH 10, 2023

Just 11% of organizations feel prepared to meet shorter fulfilment timelines for consumers and only 9% believe they are well-equipped to offer personalized products and services. Enabling intelligent supply networks Our research indicates that businesses across sectors understand the need to rethink their supply chain.

E-Commerce 52

E-Commerce Manufacturing Research Analytics 52

Perficient Digital Transformation

OCTOBER 25, 2022

Security is the foundation of every Microsoft engagement. Although our services vary from Teams enablement, Collaborative Apps, Microsoft Viva, and Tenant to Tenant Migrations, security stays at the forefront of our customer’s minds,” says Ron Jones, Microsoft Modern Work Practice Director.

Government 69

Government Collaborations Management Service 69