IBM Services

JANUARY 25, 2024

And financial services organizations can demonstrate how the fees they charge leads to greater returns for their customers. Customers strongly dislike talking to a customer service representative that is not authorized to fix their problem or does not have the right resources on hand for real-time remediation.

E-Commerce 75

E-Commerce Retail Right-Sizing Customer Service 75

Perficient Digital Transformation

AUGUST 23, 2023

The way forward requires a comprehensive digital strategy that defines the capabilities, agility, and alignment to put you on the right side of digital disruption. Scale Technology Strategies to Enable Business Change Our strategists employ an approach that seamlessly emphasizes time to value.

Marketing 97

Marketing Right-Sizing Service Efficiency 97

Offshore India Data Entry

APRIL 24, 2024

The Business Process Outsourcing (BPO) industry has undergone significant transformations since its inception, revolutionizing the way businesses operate. The Past: Early Days of BPO The concept of Business Process Outsourcing (BPO) has a rich history that dates back to the 1970s.

BPO 52

BPO Data Entry Business Process Outsourcing Offshoring 52

Zinnov

JANUARY 26, 2023

Digital transformation and customer experience enhancement have been on the priority list of enterprises globally for some time now. GSIs play a critical role in every technology-driven business. It has enabled enterprise digital transformation , by helping transition into digital technologies, processes, and smart ways of working.

Advisory 105

Advisory Cybersecurity Design Outsourcing 105

The Hackett Group

JULY 13, 2023

During this same period, Digital World Class ® finance organizations were highly resilient and managed to reduce costs to nearly half that of their peers while delivering dramatic improvements in value, including efficiency, effectiveness and customer experience. (NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Everest Group

APRIL 5, 2024

Intelligent Process Automation (IPA) Solutions Companies aiming to maintain competitiveness and strength recognize the importance of transitioning to a digital-first business model. With the rise of digital technologies, especially Intelligent Automation (IA), organizations can achieve heightened levels of efficiency and productivity.

Automation 49

Automation BPO Sourcing Finance 49

IBM Services

MARCH 8, 2024

The ecosystem has become more complex as business models advance and new ecommerce trends appear. During the Covid-19 pandemic, the rate of digital adoption doubled across the globe. This can force businesses to bring down prices to compete. They also expect the ability to use the payment option of their choice.

E-Commerce 87

E-Commerce Retail Sales Marketing 87

Perficient Digital Transformation

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age. Drive innovation with creative talent and practices.”

Service 98

Service Right-Sizing Research Healthcare 98

IBM Services

JANUARY 15, 2024

While digital transformation has been a trend for some years, emerging technologies have made this movement even more important. Companies are rethinking their business models to become more digital and competitive. Digital transformation is an important component of a modern organization’s business operations.

Cybersecurity 78

Cybersecurity E-Commerce Robotics Process Automation Inventory Management 78

Perficient Digital Transformation

MAY 15, 2023

IDC’s perspective states, “Adobe executives were clear that in 2023 they want to build deeper engagement with their services partners and that they want this engagement to happen earlier in the customer engagement cycle. That makes good sense.

Marketing 110

Marketing Research Analytics Sales 110

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

Research 69

Research Service Advisory Robotics Process Automation 69

The Hackett Group

MAY 2, 2023

About Answerthink Answerthink, a division of The Hackett Group, is an SAP platinum partner that develops and offers partner solutions such as industry specific software, analytics, mobility, cloud, services, training, and support.

Advisory 108

Advisory Analytics Engineering Software 108

Everest Group

APRIL 23, 2024

Insurance Intermediaries Services Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. There is a noticeable shift toward prioritizing digitization and adopting advanced technologies to drive change, especially amid the challenging economic landscape and ongoing market consolidation.

Insurance 52

Insurance Service Finance Risk Management 52

Perficient Digital Transformation

JANUARY 4, 2024

As we step into 2024, the transformative impact of Artificial Intelligence (AI) and generative AI on enterprise-level organizations has reshaped the business landscape in profound ways. Navigating this landscape is made significantly more manageable with the assistance of a specialized consulting partner well-versed in AI.

Service 72

Service Pharmaceuticals Engineering Efficiency 72

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. One of the ways healthcare organizations are moving to the cloud is by adopting digital health platforms (DHP).

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

The Hackett Group

FEBRUARY 28, 2024

The EPM Digital World Class Matrix research provides comprehensive analysis of 12 leading EPM software providers and their individual ability to deliver value. One additional vendor – Anaplan – achieved Digital World Class status in the planning and forecasting ratings. NASDAQ: HCKT). Other integrated EPM rankings were as follows.

Software 59

Software Management Research Finance 59

The Hackett Group

JANUARY 16, 2024

(NASDAQ: HCKT) and Civic Initiatives, LLC, today announced an agreement to foster a collaborative business relationship aimed at driving mutual growth and innovation in the field of public procurement. The agreement seeks to explore synergies in the public sector, providing clients with enhanced capabilities and a wider range of solutions.

Advisory 59

Advisory Collaborations Research Sourcing 59

IBM Services

APRIL 25, 2024

This reality means that every brand in every industry with every business model needs to optimize the commerce experience, and thus the customer experience , to drive conversion rates and revenues. The integrity of a business’ reputation remains among the top criteria for consumers when they consider where their dollars go.

Retail 62

Retail Sales Sourcing Marketing 62

Perficient Digital Transformation

APRIL 17, 2024

This award commemorates how we have created innovative and impactful business solutions on the Appian Platform that exceed customer expectations and maintain excellence in service delivery. “We Further, we have invested heavily in a robust set of complimentary services with our global delivery model.

Automation 52

Automation Manufacturing Healthcare Efficiency 52

IBM Services

OCTOBER 24, 2023

IBM Consulting is uniquely positioned to provide exceptional FinOps and TBM services, from strategic planning to operating model implementation and managed services. Supported by an all-encompassing end-to-end toolchain, IBM Consulting distinguishes itself as an industry leader in the marketplace. .

Collaborations 84

Collaborations Manufacturing Regulations Automation 84

Perficient Digital Transformation

APRIL 8, 2024

In today’s competitive digital landscape, clients need to innovate faster, increase operational efficiency, and deliver customized, memorable customer experiences. By leveraging our global team’s skills and resources, we strive to solve complex business problems and leave a meaningful impact on society.

Advisory 59

Advisory Manufacturing Collaborations Healthcare 59

IBM Services

NOVEMBER 6, 2023

In a tightening economy, small and medium businesses (SMBs) are challenged to grow while protecting thinning margins. Compared to large businesses, SMBs have fewer resources to help them weather an economic downturn or diversify into new value streams. Data-driven personalization is essential in today’s business environment.

Administrative 111

Administrative Sourcing Efficiency Sales 111

The Hackett Group

SEPTEMBER 21, 2023

The analysis considered: the elimination of structured work through hyper-automation; the ability to enable unstructured work by adopting digital assistants; and enhancing interactive work through personalization at scale. More information on The Hackett Group’s digital transformation services is available here: [link].

Advisory 105

Advisory Robotics Process Automation Research Automation 105

Perficient Digital Transformation

FEBRUARY 22, 2024

One of those changes is that I’m now leading Perficient’s Salesforce business unit as the Managing Director. Our team continues to do amazing work for our clients, maximizing the value they’ve invested in the Salesforce platform, bringing innovation to life, and driving business outcomes.

Manufacturing 114

Manufacturing Healthcare Flexibility Collaborations 114

IBM Business Partners

AUGUST 22, 2023

A digital twin is the digital representation of a physical asset. Overcome hurdles to optimize digital twin benefits To realize the benefits of a digital twin, you need a data and logic integration layer, as well as role-based presentation. Field services.

Government 81

Government Out-Tasking Engineering Management 81

Everest Group

FEBRUARY 6, 2024

Consulting service providers can play a key role in this transition. The challenge of embracing change Enterprises that have successfully embraced automation and digitization now face another technological challenge: gen AI. Reach out to us to further discuss gen AI.

Government 69

Government Out-Tasking Automation Software 69

Everest Group

JUNE 27, 2023

As enterprises face mounting challenges in adopting complex digital solutions, digital transformation consulting continues to grow. But economic pressures, heightened digital intricacies, and new opportunities in sustainability will impact the industry’s future. Reach out to us directly to learn more. through 2025.

Supply Chain Management 52

Supply Chain Management Human Resources Accounting Manufacturing 52

Perficient Digital Transformation

APRIL 24, 2024

For medical device companies, leveraging such platforms holds the promise of overcoming data complexity and unlocking transformative business benefits. Perficient + Salesforce As a leading Salesforce consulting partner , we are on a mission to harness the power of Salesforce to solve complex business problems.

Healthcare 59

Healthcare Manufacturing Sourcing Marketing 59

Perficient Digital Transformation

MARCH 8, 2024

Have you ever wondered what happens if you connected Personalization with Sales and Service Clouds? The Personalization connector for Sales and Service Clouds exposes user data and server-side campaigns in Salesforce CRM for your contacts and leads. Ensure both elements are functioning seamlessly for immediate results.

Sales 110

Sales Service Manufacturing Healthcare 110

The Hackett Group

FEBRUARY 13, 2024

Digital transformation remains a top five priority for finance in 2024, the research found. Technology investments are one area where spending will actually increase in 2024, driven by digital transformation and efforts to implement artificial intelligence (AI) and generative AI (Gen AI).

Finance 59

Finance Reduced Costs Robotics Process Automation Research 59

Perficient Digital Transformation

OCTOBER 6, 2021

RPA enables the configuration of a “bot” or “digital workers” to capture and interpret tasks on existing applications such as processing transactions, transforming or manipulating data, triggering responses, and integrating with other digital systems. RPA consultancies help enterprises: Accelerate value realization.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

The Hackett Group

FEBRUARY 29, 2024

As organizations navigate these priorities, it is crucial to recognize the emerging need for HR business partners to incorporate leadership coaching at the highest levels. more work, while centers of excellence, corporate HR and business unit HR will see over 2% increases in overall workload. NASDAQ: HCKT).

Advisory 59

Advisory Human Resources Research Efficiency 59

The Hackett Group

FEBRUARY 15, 2024

Miami, FL – February 15, 2024 – A new Digital World Class Matrix analysis and ranking of 18 leading customer-to-cash (C2C) receivables creation software providers by The Hackett Group, Inc. In that research, FIS Global was also awarded Digital World Class status. One company was named as an “Innovator”: Elemica.

Research 59

Research Software Order Management Advisory 59

Perficient Digital Transformation

MARCH 14, 2024

Customers can deploy reliable and pertinent generative AI across all Salesforce applications without fine-tuning an off-the-shelf large language model (LLM) thanks to Data Cloud Vector Databases , which have the ability to quickly unify business data into any AI prompt.

Sales 111

Sales Manufacturing Healthcare Analytics 111

IBM Services

JANUARY 8, 2024

Organizations are increasingly investing in digital transformation as a way to maintain or grow a competitive advantage. Organizations implementing successful business transformations are more likely to grow their existing businesses, eliminate silos, create revenue growth and business models and reinvent how they handle their operations.

E-Commerce 67

E-Commerce Efficiency Customer Service Analytics 67

Magellan Solutions

APRIL 15, 2024

Most organizations worldwide are moving towards IT outsourcing in the digital era , viewing it as a strategic leaver towards increasing operational efficiency, optimizing costs, and gaining access to specialized skills. Ready to streamline operations and accelerate digital growth?

IT Outsourcing 52

IT Outsourcing Outsourcing BPO Project Outsourcing 52

Perficient Digital Transformation

JANUARY 25, 2024

Products and services must be hyper-personalized, digital-first, and accessible in any place and at any time. With expectations so high, the pressure is even higher for these companies to effortlessly tackle frequent mergers and acquisitions as well as changing business models without allowing quality to suffer.

Supply Chain Management 59

Supply Chain Management Advisory Streamline Operations Reduced Costs 59