Zinnov
AUGUST 28, 2023
Market volatility, uncertainty, complexity, and ambiguity are some of the factors forcing SSCs to pivot their business models to buffer them from future shocks. These challenges include understanding value that can be extracted from these centers, measured in tangible metrics that align with business objectives.
Everest Group
DECEMBER 8, 2023
The Global IT-BP Services Industry Will Continue to Grow and Shift A vast majority of enterprises (82%) expect their global services budgets either to remain flat (39%) or increase in 2024 (43%). Further, enterprises expect to increase the leverage of Global Business Services and offshore locations.
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Everest Group
JANUARY 15, 2024
Best Regards Katrina Menzigian Vice President, Analyst Relations Engagement Thought Leadership Navigating COP28: Insights on the Evolving Landscape of Sustainability | Blog Tech Services Forecast For 2024 | Blog Examining the Impact of the Israel-Hamas Conflict on Cybersecurity Innovation | Blog Revolutionizing Intelligent Automation with Generative (..)
Everest Group
JANUARY 15, 2024
Best Regards Katrina Menzigian Vice President, Analyst Relations Engagement Thought Leadership Navigating COP28: Insights on the Evolving Landscape of Sustainability | Blog Tech Services Forecast For 2024 | Blog Examining the Impact of the Israel-Hamas Conflict on Cybersecurity Innovation | Blog Revolutionizing Intelligent Automation with Generative (..)
Everest Group
FEBRUARY 1, 2022
Companies and investment promotion agencies remain bullish on the growth in the technology services industry in the coming years as emerging technologies use-cases of cloud, AI, and cybersecurity will become mainstream. Most product organizations, technology enterprises, and startups are headquartered in the US. Latin America: .
Everest Group
MAY 16, 2022
Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.
Neo Group
APRIL 12, 2022
The pandemic has impacted all businesses, small and large. In many cases the difference between a successful business resiliency story and an unsuccessful one was the quality and maturity of its Global Business Services (GBS) organization. Increased focus on performance, value creation and customer centricity.
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