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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Companies often take advantage of offshoring by moving tasks like software development, customer service, data entry, and back-office functions to countries like India, the Philippines, Eastern Europe, or Latin America. It can increase customer satisfaction, productivity, and responsiveness to international markets.

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List of Companies That Outsource Call Centers

Magellan Solutions

The common services utilized by companies under this industry are customer support and tech support. Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. Offshored roles include information technology and customer support.

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Companies That Outsource Call Center Operations

Magellan Solutions

The common services utilized by companies under this industry are customer support and tech support. Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. Offshored roles include information technology and customer support.