Airswift

AUGUST 7, 2023

Welcome to the first in the series of our Corporate Social Responsibility (CSR) update. CSR encompasses a range of voluntary actions taken by companies to address social and environmental issues, going beyond legal obligations and traditional business operations. What is CSR?

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IBM Services

FEBRUARY 8, 2024

The term ESG, or environmental, social and governance , is well-known in the investor community. It refers to a set of metrics used to measure an organization’s environmental and social impact and has become increasingly important in investment decision-making over the years. In 1995, the U.S

Government 86

Government Regulations Accounting Risk Management 86

Forrester Digital Transformation

OCTOBER 26, 2021

COVID-19 has put far greater emphasis on sustainability as a corporate social responsibility and business resiliency as a board-level priority. Globally, most firms now acknowledge the need to undertake climate action and improve their environmental sustainability performance.

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NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. It’s a core part of our business strategy, intertwined with our operations and corporate ethos.

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31 West

MARCH 31, 2024

Many businesses, from small-and-mid-sized organizations to multinational corporations, have chosen Zendesk to streamline their help desk. Here’s what Zendesk’s ticketing module looks like: Tickets Raised : Customers can raise tickets through their preferred support channel, such as social media, email, SMS, chat, and phone.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Raya Contact Center

FEBRUARY 21, 2024

Companies that make the Global Outsourcing 100 list are judged based on 4 main categories, which are customer references, awards and certifications, programs for innovation, and corporate social responsibility (CSR). RAYA CX has established partnerships with leading tech providers, leveraging advanced analytics and AI chatbots.

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

IBM Services

OCTOBER 26, 2023

A corporate sustainability report is a comprehensive document that outlines a company’s efforts, policies, practices and performance related to social, environmental and economic sustainability. Moreover, siloed software often doesn’t seamlessly integrate into a multi-hybrid cloud corporate architecture.

Software 78

Software Risk Management Risk Management Sourcing 78

Redial

NOVEMBER 8, 2023

Corporate Social Responsibility : Our commitment extends beyond the workplace. We actively engage in various community initiatives, from supporting local schools and healthcare facilities to organizing environmental and social welfare activities.

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Outsourcing Labor Costs Jobbing Outsourcing Operations 130

Blue Ocean

APRIL 24, 2024

If you and your outsourced partners are serious about environmental sustainability, tracking performance in this area is key. Social Responsibility Social responsibility has a weighty impact on the retention and well-being of all employees. Please describe what elements of social responsibility this policy covers.

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Outsourcing Right-Sizing Government Nearshoring 59

IBM Services

FEBRUARY 7, 2024

These efforts often go hand in hand with broader corporate sustainability initiatives and can lead to significant cost savings and improved environmental performance. Reporting is also becoming critical to corporate social responsibility initiatives.

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Government Software Regulations Sourcing 99

Microsourcing

DECEMBER 12, 2023

Aligning corporate values with guiding principles is nothing new but from the moment the term was included in a 2006 United Nations Principles for Responsible Investment Report 1 , business leaders have increasingly incorporated environmental, social and governance (ESG) considerations into their operations.

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Velocity Global

FEBRUARY 9, 2022

Before expanding, though, businesses need to learn the ins and outs of China’s social credit system (SCS). The social credit system was designed to make sure individuals and businesses in China comply with the country’s laws and regulations. Corporations looking to fix a bad credit score will have to submit an application to do so.

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Regulations Government Administrative Banking 117

IBM Services

DECEMBER 13, 2023

Therefore, meeting customer needs requires an organization to enable different ways customers can receive responses to their issues depending on their preferences. One such way is by using Interactive Voice Response (IVR), which utilizes pre-recorded messages and text-to-speech solutions.

Customer Service 82

Customer Service Service Call Center Customer Support 82

Raya Contact Center

FEBRUARY 20, 2023

The statement was made during a corporate delegation’s tour of the hospital, which also included highlighting the new medical services offered and the institution’s top priorities for continuing to offer 100% free treatment. Ahmed Refky, CEO of RCX, said “Our social responsibility is among our highest priorities.

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Service Finance 76

Perficient Digital Transformation

JUNE 1, 2023

The environmental, social, and governance (ESG) is a framework that helps investors and companies evaluate how well investments or businesses perform in terms of environmental, social, and governance aspects while considering sustainability, social responsibility, and governance practices for creating long-term value.

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Automation Government Right-Sizing Finance 59

ScaleHub

JANUARY 25, 2023

Business is becoming more socially conscious, but this shift isn’t just about getting a “do-gooder” sticker for a company’s PR or website. Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing.

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Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

NoonDalton

JANUARY 17, 2024

This innovative approach is not only fostering social and economic inclusion but also shaping the future of work in profound ways. Impact Sourcing is a strategic approach to outsourcing that prioritizes social and economic inclusion. This dual focus sets it apart from traditional outsourcing models.

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Neo Group

JUNE 30, 2022

In 1970, Nobel Prize laureate Milton Friedman, an American economist and statistician, introduced the “ Friedman doctrine ”- the theory that the only responsibility of business is to increase profits. Already corporate adoption of ESG is proving Friedman’s doctrine wrong. Why does ESG matter now?

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Everest Group

JUNE 16, 2023

For many sourcing organizations, Environmental, Social, and Governance (ESG) considerations have become more visible criteria in selecting strategic suppliers. Improves corporate social responsibility : Having a diverse supplier base demonstrates a company’s commitment to corporate social responsibility and can enhance its reputation.

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Outsourcing Service Government Sourcing 52

Neo Group

MAY 19, 2022

In 1970, Nobel Prize laureate Milton Friedman, an American economist and statistician, introduced the “ Friedman doctrine ”- the theory that the only responsibility of business is to increase profits. Already corporate adoption of ESG is proving Friedman’s doctrine wrong. Why does ESG matter now?

Advisory 52

Advisory Government Regulations Administrative 52

NoonDalton

APRIL 10, 2023

Consequently, numerous facets of our lives, such as the environment, community, and corporate conduct, are currently in a state of deterioration. Consequently, you may believe that it is neither your responsibility nor in your best interest to be concerned about environmental, social, and governance (ESG) issues.

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Neo Group

MARCH 7, 2023

The gist of his argument was that corporate executives have a responsibility to company shareholders to “make as much money as possible while conforming to the basic rules of the society.” He felt that a corporation’s responsibilities began and ended with making profits. What is ESG?

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Government Service Sourcing 52

IBM Business Partners

AUGUST 16, 2023

In response to concerns faced by corporations about the impact of technology on our environment, IBM founded the Responsible.Computing() movement, creating a membership consortium with Dell that is managed by the Object Management Group. Impact: Addressing societal issues, such as social mobility.

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NoonDalton

DECEMBER 11, 2023

It’s a commitment that balances profitability with social responsibility, ensuring that our success as a company also translates into positive impacts for people and the planet. Sustainable outsourcing, which marries operational efficiency with social and environmental consciousness, has become a key part of this transformation.

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NoonDalton

DECEMBER 13, 2023

A striking pattern is emerging in the global economy – one that intertwines the threads of business innovation with social responsibility. Instead, Impact Sourcing emphasizes social responsibility and inclusivity as core components of the business process.

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Everest Group

OCTOBER 16, 2023

Step into the realm of responsible business practices and sustainability with an employer of record (EOR). Numerous studies have suggested that organizations with Environmental, Social, and Governance (ESG) initiatives are better equipped to create a positive impact on the world while also driving growth and business success.

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Government Flexibility Collaborations Accounting 59

IBM Services

DECEMBER 15, 2023

Sustainable business practices are an essential part of an organization’s commitment to social and environmental responsibility. One common corporate sustainability strategy is known as the triple bottom line. Organizations with transparent supply chains show a commitment to social responsibility.

Manufacturing 74

Manufacturing Advisory Regulations Sourcing 74

SEBPO

NOVEMBER 15, 2023

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. This effort helped them organize social media posts through Facebook and Instagram, and we also assisted with paid campaigns.”

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Out-Tasking Marketing Outsourcing Customer Support 105

Everest Group

NOVEMBER 30, 2023

Corporations recognize that a focus on sustainability not only enhances their brand but also resonates with the growing eco-conscious European consumer base. This emphasis on sustainability-led experiences extends beyond the corporate domain, reflecting the broader values of European society.

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Service Cybersecurity Design Research 59

Magellan Solutions

JULY 21, 2023

Its compound annual growth rate (CAGR) highlights the significance of this factor in modern corporate strategy. 5) Green Outsourcing for Environmental Responsibility Green outsourcing has become more prevalent because of the growth of sustainable business practices. Explore the top ten outsourcing trends for 2023 with us.

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Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

NoonDalton

DECEMBER 20, 2023

When it comes to socially responsible business practices, Impact Sourcing stands out as a beacon of innovation and inclusivity. Finding a balance between social impact and business benefits, and integrating these initiatives into the core business model, can be difficult. These metrics should assess both the social impact (e.g.,

Impact Sourcing 52

Impact Sourcing Sourcing Collaborations Out-Tasking 52

IBM Services

MARCH 27, 2024

To put it simply, climate risk is the potential for the effects of climate change to disrupt our current economic and social structures. People increasingly view sustainability as a crucial element in corporate and social responsibility initiatives. What is climate risk?

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Insurance Healthcare Regulations Government 67

Groove Technology

SEPTEMBER 6, 2022

This includes establishing the conditions of their job contract, salary, rank, responsibilities, and project deadlines. Sometimes multinational corporations don’t require an “employer of record” solution since they already have a legal organization or subsidiary in a foreign country. A rise in productivity.

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AS White Global

FEBRUARY 23, 2022

The launch of our Employee Value Proposition (EVP) which serves as the pillar for our corporate values. The Toastmasters Club was launched in Vietnam and English classes were reintroduced with great response. Corporate Social Responsibility. Learning and Development.

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NoonDalton

AUGUST 24, 2023

Distinctive Traits This is a generation that grew up in a world shaped by technology and social media, where information is instantly accessible, and global events unfold in real-time on handheld devices. This makes them well-suited for the multi-faceted responsibilities that roles in BPOs and call centers often demand.

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Everest Group

DECEMBER 7, 2021

While environmental, social, and governance (ESG) objectives have been important to sourcing teams for years, most efforts have focused on the materials supply chain or smaller, less strategic suppliers. LIVE WEBINAR. ESG in Services: What Sourcing Teams Must Know to Do More. December 7, 2021 |. 9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST.

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NoonDalton

JULY 10, 2023

One of the most profound changes in recent years is the eruption of social justice movements. Propelling awareness of inequality and discrimination to the forefront of public consciousness, these movements have heralded a call for change that resonates throughout corporate boardrooms around the globe.

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Government Risk Management Risk Management Flexibility 52