Perficient Digital Transformation

MARCH 28, 2022

To learn more about PACE, visit our dedicated landing page or view our listing on the AWS Marketplace ! Our team has been hard at work developing this native Amazon Connect chatbot for Microsoft Teams that allows Teams users to interact seamlessly with contact center agents. And There is More!

Administrative 139

Administrative Flexibility Managed Services Software 139

Magellan Solutions

APRIL 22, 2024

This article will delve deeper into content moderation, the types of content moderation, the tools used in the process, and everyday challenges. When there is an encouraging community, users are more likely to participate, leading to more users joining a platform and making it more valuable. Let’s dive right in!

BPO 52

BPO Out-Tasking Call Center Automation 52

Everest Group

APRIL 26, 2024

Reach out to us to discuss this topic further. As a result, engagement channel optimization has become the most demanded module in next-gen customer engagement management, followed closely by content management and learning and training. Let’s explore this further.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Perficient Digital Transformation

MARCH 12, 2024

Perficient’s Howard Krain , is excited to attend again this year, and shared, “HIMSS provides a unique opportunity to network with like-minded executives and learn about the latest trends and innovations within the industry. Cybersecurity : As healthcare becomes more digitized, the industry faces growing cybersecurity challenges.

Healthcare 59

Healthcare Cybersecurity Streamline Operations Marketing 59

Perficient Digital Transformation

APRIL 22, 2024

Furthermore, OKRs encourage more meaningful conversations across teams. For digital products that thrive on growth and disruption, OKRs offer a more comprehensive and inspiring approach to measurement. For digital products that thrive on growth and disruption, OKRs offer a more comprehensive and inspiring approach to measurement.

Flexibility 52

Flexibility Collaborations Marketing Software 52

SEBPO

APRIL 5, 2024

It’s worked for us internally, too; our Implementations and Service Delivery Team Members recently launched an internal automated solution (powered by AppSheet ) that seamlessly combines our teams’ expert knowledge with interactive technology to further integrate technology into our back-end processes.

Automation 52

Automation Outsourcing Sourcing Customer Support 52

Magellan Solutions

JULY 20, 2023

Language learning has become a key factor in bridging cultural gaps and is essential in developing personal and professional backgrounds. Good thing AI language tools expand the language learning resources that give learners the freedom when, where, and how to learn a language. AI-language tools do more than translate.

Call Center 94

Call Center Sourcing Design Service 94

CGS Inc

APRIL 5, 2024

04/05/2024 Revolutionize Your Workforce Training with Next-Gen Technology CGS Immersive, the innovation lab and learning transformation engine of CGS, is proud to announce its achievement of Meta Premier Partner status. Contact: Contact us to learn more about how CGS Immersive and Meta can transform your training programs.

Engineering 40

Engineering Design Collaborations Management 40

Blue Ocean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!

Contact Center Outsourcing 59

Contact Center Outsourcing Sales Customer Service Insurance 59

Amzur

MARCH 6, 2024

In this evolving environment, low-code automation empowered by AI emerges as a powerful tool to optimize efficiency, unlock human potential, and pave the way for a more productive future. PwC’s AI at Work study found that 72% of businesses are already using or piloting AI, believing it will create a competitive advantage.

Efficiency 100

Efficiency Automation Collaborations Data Entry 100

Magellan Solutions

APRIL 24, 2024

Keep reading to learn about this department’s different responsibilities and explore the essential functions that define an efficient accounts payable services operation. The AP department then initiates the payments using the chosen method. However, the accounts payable services department goes beyond just disbursing funds.

Accounting 52

Accounting Service Data Entry Automation 52

Everest Group

OCTOBER 19, 2023

The Philippines continues to remain a Leader for contact center and transactional business process services work. Locations in LATAM continue to witness growth in terms of new capabilities to serve the North American (especially the US) market. In EMEA, Poland and Ireland continue to be the locations of choice for IT-BP delivery.

Nearshoring 59

Nearshoring Marketing Offshoring Information Technology 59

Perficient Digital Transformation

MARCH 21, 2024

We now use the term “doomscrolling.” Here’s the thing though… Most of what we see that’s irritating to us is just misdirected outrage. dunk on each other with one-liners and memes. #%&$, most of us don’t even fully read the clickbait articles with the headlines that upset us so much.

Research 105

Research Accounting Management 105

Perficient Digital Transformation

OCTOBER 31, 2022

The recent Forrester Trends Report: Low-Code Addresses the Developer Shortage indicates that companies that lean toward low-code development might use a range of strategies to find this type of talent instead of relying only on applicants with programming experience. This means the pool of potential low-code developers is huge.

Automation 115

Automation Software Jobbing Engineering 115

Perficient Digital Transformation

DECEMBER 27, 2021

To learn more about PACE, visit our dedicated landing page or view our listing on the AWS Marketplace ! Scheduled Reports: Contact Center supervisors and managers can now get the data they need when they need it by configuring reports to be automatically emailed to them. And There is More! Update Contact.

Administrative 116

Administrative Flexibility Managed Services Software 116

IBM Services

NOVEMBER 7, 2023

Contact us today to embark on a secure and future-proof path for your business. Learn more about Maximo ManagePlus Contact us today to get started with your business The post IBM and Microsoft work together to bring Maximo Application Suite onto Azure appeared first on IBM Blog.

Reduced Costs 99

Reduced Costs Automation Flexibility Management 99

Magellan Solutions

MAY 15, 2023

Excellent customer service can lead to a more powerful sales funnel, which means more customers and business revenue. According to Salesforce Research, 89 percent of consumers said that they’re more likely to become repeat buyers after a positive customer service experience. What Are Answering Services?

Service 98

Service Reduced Overhead BPO Customer Support 98

Perficient Digital Transformation

DECEMBER 18, 2023

Financial Stability One of the primary lessons learned from the financial crisis was the importance of financial stability. Compliance with these legal obligations is not only mandated by regulatory authorities but also necessary for maintaining an institution’s reputation.

Regulations 111

Regulations Cybersecurity Banking Insurance 111

Perficient Digital Transformation

JANUARY 4, 2024

Navigating this landscape is made significantly more manageable with the assistance of a specialized consulting partner well-versed in AI. As we step into 2024, the transformative impact of Artificial Intelligence (AI) and generative AI on enterprise-level organizations has reshaped the business landscape in profound ways.

Service 72

Service Pharmaceuticals Engineering Efficiency 72

SEBPO

NOVEMBER 15, 2023

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. The El Salvador team uses these foundations to create meaningful touchpoints with two local nonprofit organizations in their community.

Out-Tasking 105

Out-Tasking Marketing Outsourcing Customer Support 105

Magellan Solutions

MARCH 5, 2023

The influx of BPOs increases yearly, extending from large contact centers to home-based BPOs. This can lead to improved workflow and increased employee productivity, as well as more efficient management through consolidated processes. They train hard to learn how to carry out the tasks companies entrusted to them.

Shared Services 98

Shared Services Service BPO Business Process Outsourcing 98

Magellan Solutions

APRIL 23, 2024

For example, if one system records dates in the format “MM/DD/YYYY” and another uses “DD/MM/YYYY,” it can lead to incorrect interpretations. A survey by Forrester found that nearly 60% of SMEs lack a dedicated data quality team , making it harder to maintain data accuracy.

Inventory Management 52

Inventory Management Sourcing Call Center Sales 52

SEBPO

JANUARY 23, 2024

If you’d like to learn more about SEBPO and the latest business process outsourcing innovations, schedule some time to meet with Ryan and Morten during the event. Hot topics this year will include the evolution of streaming , the future of commerce and the digital advertising landscape, and responsibility in media. Click here.

Business Process Outsourcing 59

Business Process Outsourcing Sales Government Outsourcing 59

Perficient Digital Transformation

JANUARY 9, 2024

We are seeing more sophisticated consumer expectations, advancements in technology, regulatory changes, and changing healthcare needs – just to name a few. Consumers have more choice than ever. They are looking for more personalized, convenient, empathetic, and even educational experiences.

Healthcare 110

Healthcare Marketing Sales Research 110

SEBPO

NOVEMBER 11, 2022

My focus will be on leveraging best practices in sales, account management, and process transformation to help us drive revenue and grow the company.” To learn more about the unique, innovative partnerships offered, follow SEBPO on Facebook , LinkedIn , and Twitter , email us at info@sebpo.com , or visit our website.

Global Outsourcing 98

Global Outsourcing Advisory Outsourcing Professionals Outsourcing 98

Perficient Digital Transformation

APRIL 8, 2024

Addressing these deficiencies required a comprehensive approach, leading to the establishment of critical programs like the US Bank Holding Company (BHC) regulatory and comprehensive capital analysis and review (CCAR) program. Supporting the change management team in building a robust governance structure for program PMO activities.

Banking 52

Banking Management Risk Management Risk Management 52

SEBPO

OCTOBER 11, 2022

To learn more about the unique, innovative partnership offered, follow SEBPO on social media, email us at info@sebpo.com, or visit our website. LEARN MORE ?. LEARN MORE ?. LEARN MORE ?. LEARN MORE ?. LEARN MORE ?. October 11, 2022. About SEBPO. specializes?in

Global Outsourcing 98

Global Outsourcing Outsourcing Professionals Outsourcing Government 98

SEBPO

FEBRUARY 13, 2023

In previous blogs, we’ve compared automation and outsourcing , highlighted the benefits of outsourcing for publishers , and talked about ways you can use it to scale your team. I know that I’m working until ten or midnight at night, so avoiding even that has been tremendously helpful for us, so thank you.

Outsourcing 98

Outsourcing Out-Tasking Jobbing Efficiency 98

Magellan Solutions

AUGUST 6, 2023

As a business owner with an accounting practice, you can use Artificial Intelligence advances to transform your work processes. As a result, using AI tools can reduce errors and save time, allowing you to focus on essential tasks.

Accounting 98

Accounting Finance Data Entry Out-Tasking 98

Perficient Digital Transformation

MARCH 25, 2024

By using your company’s data, Einstein Copilot understands the unique context, terminology, and nuances of your operations, mitigating potential biases present in external datasets, and delivering the right information in the context your users expect. It comes with several, with more constantly added.

Data Entry 59

Data Entry Manufacturing Healthcare Collaborations 59

SEBPO

JANUARY 11, 2023

One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity. We’ve also learned a few tips and tricks for ensuring any automation is implemented correctly. What is Automation?

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Unosquare

APRIL 18, 2024

This drawback means developers have more control over memory allocation and deallocation but also increases the risk of errors. Modern Features: Rust embraces modern programming concepts like functional programming and pattern matching, making it a joy to use. But why the sudden push for Rust?

Government 52

Government Software Cybersecurity Engineering 52

Everest Group

MARCH 13, 2024

Read on to learn more. With more than 70 million individuals in the US engaged part or full-time in the gig economy, the notable lack of workplace benefits and life insurance coverage for these flex workers has sparked widespread debate. A viable proposal for this urgent need is a Gig Worker Benefits Collective.

Insurance 59

Insurance Administrative Flexibility Reduced Costs 59

SEBPO

NOVEMBER 17, 2023

” – VP, Ad Operations Total 0 0 0 0 Case Study Retail Media Scaling to New Regions A Retail Media AdTech provider was seeking traction with brands in the US. “There were gasps at how large the SEBPO Team is now and how much they do to make our day-to-day easier and the business function.”

Retail 59

Retail Out-Tasking Flexibility Jobbing 59

Perficient Digital Transformation

APRIL 3, 2024

According to Forrester, critical event intelligence is defined as an “Intelligence that uses real-time data from sources such as social media, blogs, news feeds, online forums, IP addresses, latitude and longitude, and device GPS to assess potential threats from location-specific events, especially for physical risk.”

Insurance 52

Insurance Sourcing Efficiency Management 52

Vilmate

FEBRUARY 21, 2024

Igor Bagayev, CTO at Vilmate Why do you think it’s important to keep close contact with the team in different ways, including such townhalls? Maintaining close contact with a team through diverse channels, including townhalls, fosters a number of positive outcomes. Why did you choose this particular topic?

Nearshoring 59

Nearshoring Out-Tasking Efficiency Collaborations 59

SEBPO

FEBRUARY 13, 2023

Because of this, a process like testing use cases against an application, which once took days, suddenly took hours. They were then able to turn their skills to more white-glove projects, creating a higher output that served the client’s customers better than the original processes.

Software 98

Software Outsourcing Out-Tasking Automation 98