IBM Services

MARCH 25, 2024

The company has lived the value of “respect for the individual” by championing employment practices that reward ability over identity and that make work more attainable for all. This combination is exactly what we need now, to design and build a future with purpose, where technology supports human values rather than the opposite.

Research 99

Research Government Collaborations Design 99

IBM Services

APRIL 22, 2024

IBM is dedicated to the responsible development and deployment of this technology, which can enable our clients to meet their sustainability goals. In our 2023 Impact Report , we reported that 70.6% Some of our leading clients are bringing this requirement into their enterprise AI governance frameworks.”

Government 89

Government Design Engineering Efficiency 89

IBM Services

APRIL 16, 2024

As technology expands, at TechD , we know that the quality of generative AI (gen AI) depends on accurate data sourcing. Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource.

Retail 85

Retail Call Center Analytics Efficiency 85

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. Commercial technology players are swiftly rolling out highly tailored solutions in the life sciences industry.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Raya Contact Center

APRIL 19, 2024

Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Alaa ElKhishen as its new Chief Executive Officer (CEO), effective April 2024. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

BPO 64

BPO Business Process Outsourcing Outsourcing Administrative 64

Amzur

APRIL 3, 2024

Technology has become an integral part of businesses and our daily lives. From ordering groceries with a simple command to collaborating with colleagues across the globe in real-time, the pace of technological advancements is truly amazing and groundbreaking. The technology proved transformative. The result?

E-Commerce 81

E-Commerce Retail Inventory Management Labor Costs 81

Perficient Digital Transformation

APRIL 24, 2024

From patient records to medical device telemetry, the volume and diversity of data generated for medical device companies can be staggering. Healthcare organizations, including medical device companies, grapple with dispersed data across various departments and technologies.

Healthcare 59

Healthcare Manufacturing Sourcing Marketing 59

Perficient Digital Transformation

OCTOBER 5, 2023

Let’s Connect at the Puerto Rico CIO & IT Leadership Conference From October 12, 2023 to October 13, 2023, we will have several Perficient colleagues at the Puerto Rico IT Cluster’s CIO & IT Leadership conference to support companies in the region as they continue to transform through digital technology.

Collaborations 115

Collaborations Design Management 115

Perficient Digital Transformation

FEBRUARY 14, 2024

By leveraging advanced algorithms and machine learning models, B2C companies can now tailor their offerings to individual preferences, predict consumer behavior, and streamline the overall customer journey.

Research 115

Research Analytics Marketing Customer Service 115

Offshore India Data Entry

APRIL 19, 2024

By outsourcing front-office tasks, companies can enhance customer experiences and maintain efficient service delivery. Cost Savings : One of the primary reasons companies choose to outsource is cost savings. Access to Expertise : Outsourcing allows companies to tap into the expertise and specialized skills of service providers.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

The Scalers

FEBRUARY 28, 2024

This article was previously published for the Forbes Tech Council and was written by our CEO, Emilien Coquard. As a CTO, you probably don’t have to worry about falling prey to a TikTok scam, but the technology behind it has serious IT security implications for your organisation and offshore development centres. And it was.

Offshoring 88

Offshoring Sourcing Management Service 88

The Hackett Group

OCTOBER 6, 2023

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

IBM Services

MARCH 15, 2024

A large US-based healthcare company recently engaged with IBM® to accelerate their cloud adoption with consistent and predictable outcomes. As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers.

Co-Sourcing 97

Co-Sourcing Healthcare Automation Collaborations 97

Amzur

APRIL 23, 2024

By tailoring workflows and automating tasks to match how your company actually works, you get rid of extra steps, cut down on manual data entry, and reduce the chance of mistakes. Read how our NetSuite experts transformed processes for Agricultural Mfg. & & Textile, Inc. Read the full case study here.

E-Commerce 101

E-Commerce Out-Tasking Inventory Management Data Entry 101

Perficient Digital Transformation

JANUARY 25, 2024

The lines are blurring among communications, media, and technology (CMT) companies, and consumers are demanding exceptional experiences across the board. We are committed to helping CMT companies tackle these challenges with our award-winning solutions and the depth and breadth of our capabilities and expertise.

Supply Chain Management 59

Supply Chain Management Advisory Streamline Operations Reduced Costs 59

IBM Services

FEBRUARY 26, 2024

This week, as thousands of network operators, technology vendors, and mobile device providers from all over the world converge on Barcelona for Mobile World Congress , it’s the perfect time to discuss how IBM® is shaping the future of network operations and telecommunications.

Automation 100

Automation Retail Banking Efficiency 100

The Hackett Group

SEPTEMBER 28, 2023

Our elite HR performers – Digital World Class – continue to spend significantly less than their peers, while operating with fewer HR staff and delivering far more resiliency, employee productivity, greater business value, and improved operational excellence, the research found. (NASDAQ: HCKT).

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Magellan Solutions

APRIL 26, 2024

Managing accounts payable is essential for a successful company. Outsourcing providers typically offer real-time access to comprehensive reports and analytics, allowing you to gain deeper insights into your company’s spending patterns, payment trends, and overall financial health.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52

Zinnov

JANUARY 13, 2023

Tech companies are inching closer towards Digital Transformation 2.0. With social media even more mainstream now than ever before, and business decisions being influenced by data-backed AI and digital twin technologies, technology has evolved multi-fold, since its advent. For example, the Industrial Metaverse saw over USD 2.3

Manufacturing 144

Manufacturing Government Marketing Software 144

The Hackett Group

SEPTEMBER 21, 2023

The detailed analysis of current SG&A costs engaged proprietary performance benchmarks from The Hackett Group ® to quantify for the first time the potential impact Generative AI will have on SG&A, including finance, procurement, human resources, information technology, marketing, sales and other functions.

Advisory 105

Advisory Robotics Process Automation Research Automation 105

The Hackett Group

MAY 2, 2023

companies using SAP software. Many companies running SAP have experienced the challenges of SAP compliance, namely getting processes aligned, increasing transparency and automating costly manual process in regulated industries. For many companies, compliance might be a niche area. to help them secure their SAP systems.”

Advisory 108

Advisory Analytics Engineering Software 108

Velocity Global

DECEMBER 8, 2022

Applies almost three decades of experience in technology leadership roles to scaling a world-class technology organization. Velocity Global , the leading provider of global talent solutions, announced Siddharth Ram as its new chief technology officer. Ram will be responsible for growing and scaling the technology organization.

Engineering 105

Engineering Collaborations Management Marketing 105

Perficient Digital Transformation

APRIL 23, 2024

This is what we call Global Depth. This implementation allowed us to automate manual processes in which it was not easy to keep track of the status of each case and to have statistics on the type of problems reported, those that had been resolved, etc.

Flexibility 52

Flexibility Automation Collaborations Service 52

IBM Services

AUGUST 8, 2023

IBM® and Microsoft—the two largest global IT companies—are working together. While many may see IBM and Microsoft as competitors, we are much better partners bringing the best of both companies together to accelerate impact and influence at scale. We are the #1 Red Hat GSI specialized in ARO.

Software 79

Software Sales Manufacturing Design 79

CDS

APRIL 9, 2024

CDS Corporation, the leading provider of multi-vendor services (MVS) for data centers worldwide, today announced the acquisition of Natrinsic, a company trusted by Fortune 500 companies to support, migrate, optimize and run enterprise data warehouses worldwide. CDS is a portfolio company of New State Capital Partners.

Engineering 52

Engineering Efficiency Marketing Management 52

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

IBM Services

FEBRUARY 22, 2024

With a vast amount of technology training and education available today, it’s difficult to know what deserves your attention and what’s just a marketing ploy. If your organization is on the cusp of adopting new technologies, you are likely considering the aspects that go along with such a major investment.

Engineering 66

Engineering Design Software Marketing 66

Offshore India Data Entry

APRIL 24, 2024

From its early days to its current thriving state, BPO has evolved to meet the changing needs of companies worldwide. In this blog post, our BPO experts at Offshore India Data Entry will explore the history of BPO, its current state, and future directions, discussing its advantages, disadvantages and challenges. from 2020 to 2028.

BPO 52

BPO Data Entry Business Process Outsourcing Offshoring 52

IBM Services

JANUARY 15, 2024

Enterprises now recognize the importance of leveraging innovative technologies to drive digital transformation and achieve cost efficiency. However, a lack of precise top-level planning and a narrow focus on technology without integration with business needs led to significant investments with suboptimal results for many companies.

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

Magellan Solutions

APRIL 25, 2024

As your business grows, integrating technology to automate processes becomes essential. However, research shows 59% of companies outsource to lower operational costs. Gain access to state-of-the-art technology and facilities that your in-house team might not possess. Advanced Infrastructure and Resources.

Outsourcing 52

Outsourcing Reduced Overhead BPO Nearshoring 52

Offshore India Data Entry

FEBRUARY 29, 2024

By partnering with an Offshore BPO company focused on legal data entry, law firms can optimize efficiency and accuracy while reducing costs. Legal data entry outsourcing delivers quick turnaround times and 99% accuracy thanks to innovative technologies like AI-powered data capture. Rigorous quality protocols maximize precision.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

3Pillar Global

APRIL 4, 2024

In an ever-evolving digital landscape, companies are constantly seeking innovative solutions to power their businesses forward. At 3Pillar Global, we take great pride in our ability to craft breakthrough software products that drive digital transformation while consistently striving to exceed client expectations. Here’s how: 1.

Healthcare 40

Healthcare Cost Control Collaborations Insurance 40

Perficient Digital Transformation

MARCH 26, 2024

As consumer preferences change, so does our strategy for achieving and growing loyalty. As a result, loyalty is managed across departments like technology, finance, and sales, all tightly aligned with marketing. However, loyalty is so much more. It’s not only about getting to the next sale, but rather achieving lifetime value.

Sales 59

Sales Finance Research Marketing 59

Perficient Digital Transformation

JANUARY 31, 2023

“I’m thrilled to share that six of my colleagues have been named a Sitecore Most Valuable Professional (MVP) for 2023 in the categories of technology, strategy, and ambassador,” Brian Beckham, General Manager, said. These MVPs come from 30 countries and more than 80 companies worldwide.

Sales 115

Sales Research Management 115

Perficient Digital Transformation

JANUARY 17, 2024

Amid the rapidly changing landscape of manufacturing, companies around the globe are working to better position themselves by adopting Industry 4.0 strategies, implementing digital twin technologies, evaluating sustainability, and initiating reshoring.

Manufacturing 59

Manufacturing Supply Chain Management Advisory Research 59

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. This access to technology can be very expensive for smaller providers. This raises satisfaction. from 2023 to 2030.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Perficient Digital Transformation

FEBRUARY 14, 2024

Fueled by technological advancements including 5G, generative AI, and cloud computing, the communications, media, and technology (CMT) industry is poised for significant growth and disruption in 2024. “ORAN or OpenRAN,” with its decoupling of infrastructure from the service layer, fosters a new era of open ecosystems.

Automation 52

Automation Customer Service Service Management 52