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We’re All Outraged! Turning Passion into Results.

Perficient Digital Transformation

If you were to pop open any social media platform or news app right now and scroll through a couple dozen posts, you’ll easily get the feeling that everything is #%&$ falling apart. Being authentic but then allowing others room to be upset is good. We want to gain the benefit of true energy in our companies and projects.

Research 105
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Customer Support

Worldwide Call Centers

The good news is that most decisions will cost the company less than $50, which is a pittance when considering the lifetime value of the customer and the goodwill that empowered decisions can cultivate. Many agents believe that it is less risky to lose a customer than make a decision that appears to be detrimental to the company.

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Is the Job Market Headed for a Dip?

NoonDalton

There are indicators that more companies are cutting employees in fields as diverse as technology, advertising, health care, finance, and law. That is significantly more than the 250,000 new jobs predicted. That’s the good news. . According to Bloomberg News, Ford plans to lay off 8,000 workers. A Time of Mixed Signals.

Jobbing 98
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Security AI and automation are key in protecting against costly data breaches for retailers and consumer goods businesses

IBM Services

But there’s good news: by modernizing their cybersecurity strategy with automation and AI technologies , businesses can help reduce costs and minimize time to identify and contain breaches. The cost of vulnerability It’s easy to see why retail and consumer goods industries present so compelling a target for attackers.

Retail 85
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Overcoming Healthcare’s Mountain of Mistrust – Part 2: Payers

Perficient Digital Transformation

To recap: Part 1 of the series focused on providers This part, Part 2, focuses on payers (insurance companies) Part 3 (by Marlana Voerster ) will focus on medical-device organizations First off: the bad news in trust for payers Gallup’s polling data among U.S. Is there any good news in trust for payers? Quite frankly … not much.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Different BPO models provide your companies with ways of handling projects, operations, and non-core activities. What Do BPO Companies Do? BPO companies provide these services to businesses that can no longer keep up with daily demands. Additionally, they help add value to the company. Improved Efficiency. Cost-Effective.

BPO 98
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A People-First Approach for Agency Survival Starts with These Steps

SEBPO

A few years ago, would you have predicted that your daily commute would shift from a morning drive to the office to shuffling in your slippers from the kitchen to the dining room for your next virtual meeting? Accept that companies want more ownership in your relationship. The good news is, you don’t need to do it alone.