Magellan Solutions

JUNE 14, 2023

For this reason, virtual assistant (VA) services have emerged, bringing many potential business benefits. Customer Service Virtual assistants provide support services, such as answering questions, resolving issues, and processing returns. What Are Virtual Assistants And Their Role In SMEs? Virtual assistants are remote workers.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Premier BPO

MAY 8, 2023

According to IBISWorld, the Business Process Outsourcing Services industry growth is annualized at 1.9% According to a report by BBC , a popular cybercrime website Genesis was seized in a collaborative operation involving 17 countries, resulting in more than 120 arrests. How Big is the Business Process Outsourcing Industry?

Outsourcing 52

Outsourcing Business Process Outsourcing BPO Reduced Costs 52

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. How will Sourcing for Outsourcing and Shared Services Change Going Forward? The Future of Procurement, Today: How leaders can seize the moment by digitizing procurement.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. How will Sourcing for Outsourcing and Shared Services Change Going Forward? The Future of Procurement, Today: How leaders can seize the moment by digitizing procurement.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

Zinnov

MAY 30, 2023

The Generative Pretrained Transformer (GPT) model uses information gathered from the Internet (articles, whitepapers, news stories, etc.) Google Google announced “BARD,” a Conversational AI service. Some interesting examples of emerging industry-specific use cases include: BFSI (Banking, Financial Services, and Insurance) 1.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

SIG Speaks

MARCH 1, 2022

Advancing Inclusion and Diversity for Services Procurement. How do you take advantage of best practices to upgrade your services procurement I&D strategy? How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . In this session, Allegis Global Solutions experts will explore the answers.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

Amzur

SEPTEMBER 30, 2021

– Ajit Manjappara , VP – Product Engineering Services, Amzur Technologies. For example, removing support for an age-old application might create service disruptions. So, create a comprehensive transition plan in advance to eliminate customer service & experience disruptions. . Download Whitepaper.

Information Technology 94

Information Technology Out-Tasking Right-Sizing Flexibility 94

SIG Speaks

SEPTEMBER 2, 2022

Join us for this collaborative and very personal conversation! Long gone are the days of manually managing suppliers and their associated service agreements. This new whitepaper from GEP provides a step-by-step plan for setting up an effective DEI program. We will close the day with a topic-based roundtable discussion. .

Global Alliances 40

Global Alliances Sourcing Research Operational Costs 40

SIG Speaks

MAY 2, 2022

That session will be followed by Daryl Hammett, Global Head of Demand and Operations at Amazon Web Services (AWS), who will lead an exciting deep-dive discussion on the importance of professional development in sourcing. . How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . learn more. .

Sourcing 40

Sourcing Finance Shared Services Automation 40

Quint

AUGUST 31, 2021

All of this represents for IT, a need to ‘Evolve’ (quickly) – from ‘Service Provider’ to ‘Strategic Partner’ which requires a significant change in Attitudes, Behaviors, Culture ( ABCofICT ) from both IT AND the Business. See also the whitepaper ‘ The 8-Field Model’. Metamorphosis. See the article ‘ High performing teams….the

Collaborations 52

Collaborations Government Management Service 52

The Scalers

MARCH 15, 2023

Learn the smarter way to build your tech team offshore DOWNLOAD WHITEPAPER This not only helps companies remain competitive but also enables them to innovate faster and deliver more high-quality products to customers. Today’s cloud infrastructure is the solution and with it, increased efficiency, reliability, and security.

Offshoring 52

Offshoring Right-Sizing Reduced Costs Software 52

Automation Anywhere

JULY 14, 2022

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. NGH provides general acute services for 700,000 in the UK’s Midlands region. The Automation Anywhere team worked overnight, side-by-side with NGH’s IT staff. Why this global approach?

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

Amzur

SEPTEMBER 16, 2021

Digital transformation brings manifold benefits for organizations including, Understand customer behavior and deliver services accordingly. Digital transformation will bring a paradigm shift in daily operations and delivering services. Undeniably, employee collaboration is vital in achieving digital transformation goals.

Out-Tasking 72

Out-Tasking Cybersecurity Collaborations Sourcing 72

Hyland

OCTOBER 27, 2022

Eighty-nine percent of decision-makers describe undergoing an ECM-to-content services transition as important to the success of their digital transformation strategies.”. Forrester Research in Content at Your Service: How Modern Content Services Platforms Power Digital Transformation [link]. Well, hindsight is 20/20, right?

Government 82

Government Out-Tasking Software Collaborations 82

The Scalers

FEBRUARY 6, 2024

Get the ANZ CTO’s blueprint for offshoring Discover how 100 CTOs in ANZ are building offshore tech teams DOWNLOAD WHITEPAPER What does a CTO do? Stop searching and start scaling LEARN MORE A VP of Engineering is responsible for the following duties: Collaborating with product, sales, and marketing teams to bring products to market.

Engineering 76

Engineering Offshoring Out-Tasking Administrative 76

IBM Business Partners

JUNE 28, 2023

To solve this challenge, IBM Consulting is working with partners like Amazon Web Services (AWS), who are focused on providing a platform and tool set for processing omics data at in a secure, scalable and cost optimized manner. What is Amazon Omics?

Healthcare 63

Healthcare Analytics Research Collaborations 63

Amzur

AUGUST 26, 2021

They serve different purposes to ensure a business embraces modern ways and delivers exceptional customer services. At a high level, digital transformation strategy is about adopting new and advanced technologies to change the way an organization works, people interact, and deliver services to customers.

Out-Tasking 82

Out-Tasking Right-Sizing Streamline Operations Automation 82

IBM Services

FEBRUARY 22, 2024

IBM’s Scaled Data Science Method , an extension of CRISP-DM, offers governance across the AI model lifecycle informed by collaborative input from data scientists, industrial-organizational psychologists, designers, communication specialists and others. The CRISP-DM model is useful here.

Co-Sourcing 98

Co-Sourcing Government Design Accounting 98

Everest Group

SEPTEMBER 21, 2021

Senior Analysts in our technology practice work with clients on the demand, supply, and investment side of the global technology and services market. Global supply-side participants (technology vendors and IT service providers) on different aspects of go-to-market strategy such as sales, marketing, and competitive intelligence.

Global Sourcing Advisory 40

Global Sourcing Advisory Research Advisory Strategic Sourcing 40

31 West

JANUARY 20, 2023

Customer service is an integral part of all businesses today. Customer service software is one such solution you can consider. It empowers employees with tools and apps that let them troubleshoot, collaborate and resolve issues more quickly. It is a service-first CRM company. What is Zendesk? What is ManageEngine?

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Capgemini

DECEMBER 15, 2023

It will also provide a strong centralized structure and governance framework for developing a shared vision, transformation initiatives collaboration, and strategic alignment between key stakeholders. Consider leveraging your service providers’ expertise to fill the gaps. For further information, please see our Privacy Notice.

Automation 52

Automation Collaborations Government Management 52