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Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

Raya Contact Center

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

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Perficient Recognized As A Notable Telecom, Media, and Entertainment Industry Consultancy

Perficient Digital Transformation

Implementing these automation tools and other innovative strategies in collaboration with an industry-focused digital consultancy would make the difference for these companies struggling to drive loyalty, reduce costs, streamline operations, and more.

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Choosing Business Outsourcing Companies

Intugo

Ensure the company has the resources, infrastructure, and flexibility to scale operations seamlessly without compromising quality. Geographical Considerations: Location can impact various aspects, from communication and collaboration to regulatory compliance and cultural understanding.

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Hackett: Digital World Class Technology Organizations Deliver More Value, Greater Resilience While Spending 18% Less Than Peers

The Hackett Group

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

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Ten steps for choosing an outsourcing partner

Intugo

Ten steps for choosing an outsourcing partner In the dynamic landscape of today’s business world, choosing an outsourcing partner has become a strategic necessity for companies looking to streamline operations, cut costs, and focus on core competencies. However, successful endeavors hinge on choosing the right partner.

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5 Essential Types of Software Revolutionizing the Healthcare Industry Today

Unosquare

The life sciences industry leverages various software solutions to provide better patient care, streamline operations, and enhance medical research. This integration ensures that data can be shared effortlessly across various platforms, enhancing collaboration and efficiency.

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What is Managed IT Support and Services?

Magellan Solutions

Research reveals that businesses can reap substantial benefits from successfully deploying Managed IT Support and Services, including IT cost reductions of 25-45% and operational efficiency gains of an impressive 45-65%. It needs to be a collaboration.” Look for providers that specialize in your industry or business size.