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Brand and Retail Participation in Manufacturing Innovation

CGS Inc

Body Over the years, you have undoubtedly heard the stories chronicling large retailers’ decisions to invest in their manufacturing supply chains. Panelists in the session included industry veterans Brett Mathes, Carhartt Director of Supply Chain Services and Paul Magel, CGS President of Application Solutions and Technology Outsourcing.

Retail 52
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Neo Group recognized among World’s Best Sourcing Advisors 2022 by IAOP

Neo Group

Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations.

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SOCAP Fall 2023: What to Expect This Symposium

Premier BPO

Director, Customer Experience Ascena Retail (Ann Taylor, LOFT & Lane Bryant). The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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Change Management/Sourcing Change Management

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Andrew Beck shares the difficulties associated with change management in sourcing and how it can help improve inefficiencies. The sourcing lead ensured buy-in from the plant's critical stakeholders for the food service change by clearly communicating the industry.

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5 Biggest Cyber-Attacks & How Much Did It Cost Companies?

31 West

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Packet sniffer. Antivirus software.

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SOCAP Fall Symposium 2023 Recap: Insights, Highlights, and Awards

Premier BPO

Highlighted Sessions from The Symposium Experiencing Generative AI in Real World Solutions for Consumer Affairs Intelligent Operations: Using AI to Improve Experiences at Scale How to Navigate the Retail of the Future Fireside Chat: A Rare Opportunity to Learn from the C-Suite Spotlight: J.D.

BPO 52
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How to Overcome CX Team Turnover, Understaffing, and Seasonality

Simplr

Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .