Mercans

AUGUST 1, 2022

International SOS achieved sustainable global payroll process optimization through transitioning away from a legacy provider down to a single payroll management system.

Payroll 40

Payroll Management 40

Mercans

MAY 7, 2022

We assisted the client with this transition. A leading global professional services and IT consulting firm, with over 600,000 employees worldwide recently switched over from SAP SuccessFactors to Workday.

Payroll 40

Payroll Service 40

Mercans

MAY 7, 2022

We assisted the client with this transition. A leading global professional services and IT consulting firm, with over 600,000 employees worldwide recently switched over from SAP SuccessFactors to Workday.

Payroll 40

Payroll Service 40

Mercans

JULY 18, 2022

Global payroll solution that complies with US Government contracting requirements.

Payroll 40

Payroll Government 40

Mercans

JULY 3, 2022

Large multinational O&G company successfully migrated from their legacy payroll system to a fully managed payroll that created more ease and cost savings.

Payroll 40

Payroll Management 40

The Global Small Business Blog

FEBRUARY 14, 2022

What's affecting me, my clients, my colleagues and other global small business owners: History of Valentine's Day. While Valentine's Day might be associated with romantic love, the real story behind its namesake, St. ©2022 Laurel J. All rights reserved. Valentine, is full of bloodshed and heartbreak.

194

194

Magellan Solutions

JANUARY 29, 2024

We aim to tell the story of Magellan Solutions’ journey in a captivating and informative way. Setback to Strengthened Purpose: Chua reflects on a significant moment, “Facing a significant income drop in 2012 because of the departure of our client, a Fortune 500 company. Stay inspired and stay ahead.

BPO 98

BPO Call Center Business Process Outsourcing Outsourcing 98

The Global Small Business Blog

AUGUST 22, 2022

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: Why small businesses must cross borders. One of the fastest growing banks in the US is on a mission to rewire the industry. It has also touched some nerves.

Banking 172

Banking 172

Forrester Digital Transformation

SEPTEMBER 22, 2022

Enterprise architecture (EA) is a strategic capability for many Forrester clients. In Forrester’s Enterprise Architecture Award, we look for stories of EA excellence resulting in tangible business and customer results. It is essential that EA in all its permutations be results-oriented, pragmatic, and practical to remain relevant.

130

130

The Global Small Business Blog

JUNE 27, 2022

What's affecting me, my clients, my colleagues and other global small business owners: Colossal mistake : Roe v. Quote of the week: [Time] Editor’s Note: This story, originally published in 2018, explores Ruth Bader Ginsberg’s views on abortion rights and Struck v. ©2022 Laurel J. All rights reserved. Wade overturned.

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137

Groove Technology

JUNE 15, 2023

An in-depth look at the benefits, process, and success stories of partnering with a development outstaffing company for unparalleled growth and innovation. Talent Sourcing : The outstaffing company leverages its extensive network and recruitment expertise to identify suitable candidates matching the client's criteria. Look no further!

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Perficient Digital Transformation

FEBRUARY 7, 2024

which we use to tag and estimate the size of user story. which we use to tag and estimate the size of user story. And drawbacks are: Relative estimates are not absolute, so we cannot commit anything to the client without any absolute number. These are relative estimation techniques rather than absolute estimation.

Flexibility 52

Flexibility Software Risk Management Risk Management 52

Redial

JUNE 7, 2023

Here are some key accomplishments of Redial: Consistent Results: Redial has consistently delivered outstanding results for its clients, providing exemplary customer service, sales & tech support, and lead generation solutions. Growth and Expansion: Redial’s success story goes beyond achieving impressive results.

Nearshoring 130

Nearshoring Call Center Labor Costs BPO 130

Perficient Digital Transformation

APRIL 1, 2022

Write Better Stories . . Programing classes help shift into a new perspective on creating stories. Your writing is refined when you accept the plethora of ways a story can be perceived. Instead of focusing on one solution, write stories with a commander’s intent. Develop Deeper Product Understanding. .

Management 116

Management Software Design 116

IBM Services

OCTOBER 4, 2023

Together with our partners and clients, we work to solve the most complex challenges with AI and hybrid cloud. We sat down with partners of all shapes and sizes to talk about how it’s benefiting their businesses, and how we are delivering joint value to clients as a result.

Co-Sourcing 104

Co-Sourcing Engineering Collaborations Sourcing 104

Perficient Digital Transformation

APRIL 8, 2024

We are excited to announce we’ve been selected to present two great customer success stories at this year’s conference. This concept helped client with redesigning COA and preparing project team for implementation. Saju Philips, CPM Director at Perficient looks forward to sharing the stage with Jennifer Blankenship, Sr.

Finance 52

Finance Sales Manufacturing Management 52

SEBPO

OCTOBER 25, 2023

BLOG Nightmares in Advertising October 25, 2023 Gather ‘round the watercooler for a series of stories that will send shivers down the spines of even the most seasoned Ad Operations professionals. Errors in campaigns can have a significant impact on clients in the form of costly makegoods.” Mistakes mean lost revenue.”

Out-Tasking 98

Out-Tasking Outsourcing Sales Customer Support 98

HCL Technologies

MARCH 7, 2023

To learn more about #ShePowersProgress, visit: [link] Reading Time 2 minutes 30 seconds Meet Ananya Gupta: #SheTheFuture Inspiring stories of our youngest and brightest sparks, representing the next generation of women in tech. I started my professional journey a year ago, and I’m still learning. Think wisely.”

80

80

Raya Contact Center

JUNE 19, 2022

This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client Relations of Palm Hills Developments, Mohamed Hegazy, our COO, Alaa El Shafei, and the operations and CSM teams. Follow this timeline to see the RAYA CX and Palm Hills Developments success story come to life!

Sales 98

Sales Analytics Management 98

IBM Services

FEBRUARY 2, 2024

Not an easy task when you need to celebrate the achievements and stories of more than 1,000 nominees across nearly 100 categories. The model was trained on the Recording Academy’s trusted, proprietary data, which includes artist biographies and stories from the GRAMMYs website and archives, along with their brand guidelines.

Collaborations 61

Collaborations Information Technology Engineering Flexibility 61

Perficient Digital Transformation

OCTOBER 16, 2023

Within every colleague lies a unique story, and my goal today is to shine a light on the incredible impact of one of the individuals who shapes Perficient and the Houston community. Katy’s journey to Perficient and her contributions to the company make for an inspiring story worth sharing that you can check out below!

Accounting 52

Accounting Sales Finance Collaborations 52

SEBPO

JANUARY 31, 2024

Just ask Ayan Sarkar , one of our Senior Client Success Managers at SEBPO. He handles one of our longest-running client relationships for one of the oldest risk assessment firms around. Milestones and Key Achievements After over a decade of our partnership with this client, there have been many milestones.

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

Blue Ocean

APRIL 16, 2024

Blue Ocean’s winning entry highlighted the extraordinary partnership with their client, a national sports association that leads the US in governing and promoting one of the nation’s most well-loved sports. Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs.

Contact Center Outsourcing 59

Contact Center Outsourcing Sales Customer Service Insurance 59

Everest Group

JUNE 6, 2023

At its first analyst event under the leadership of CEO Ravi Kumar, Cognizant openly discussed the company’s past problems, emphasized its renewed focus on relationship management, shared clients’ success stories, and previewed new products. Contact us directly for questions and or more information.

Banking 52

Banking Streamline Operations Analytics Collaborations 52

Magellan Solutions

DECEMBER 13, 2023

Our commitment to excellence, guided by CEO Frederick Chua, sets the foundation for lasting client success. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries. The oversight management team has a vital role.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Our commitment to excellence, guided by CEO Frederick Chua, sets the foundation for lasting client success. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries. The oversight management team has a vital role.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Perficient Digital Transformation

DECEMBER 19, 2023

Our client, a dynamic, independent investment management and strategic advisory firm, recognized the rising significance of Environmental, Social, and Governance (ESG) metrics in shaping investment decisions and reporting. ESG became a cornerstone in our client’s investor relations strategy.

Advisory 52

Advisory Government Design Management 52

Perficient Digital Transformation

DECEMBER 28, 2021

We’re in the business of creating genuine connections that truly matter, with experiences that count for both colleagues and clients, and being your true self is a first step to establishing these relationships. We want to tell the stories of the people who make Perficient what it is today. How do you make a difference for our clients?

Collaborations 124

Collaborations Jobbing 124

Perficient Digital Transformation

MARCH 6, 2024

Data tells us a story and is only beneficial to the organization and their consumers when it’s acted upon – ideally in real-time to provide a more personable end – user experience. Analytics are Just Numbers – Unless You Do Something with Them Web and mobile analytics are only as powerful as the utility behind them.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Perficient Digital Transformation

JULY 26, 2023

While entering a new and highly competitive pediatric market, our client needed to offer an excellent digital experience. The health system partnered with Perficient to build a frictionless and guided experience that patients and families both need and expect.

Healthcare 98

Healthcare Insurance Sourcing Customer Service 98

Raya Contact Center

JUNE 15, 2022

Hanna highlights success stories made with RAYA CX’s clients and the pros and cons of outsourcing vs in-house customer experience operations. He also shares how RAYA CX uses technology to help brands deal with the flood of data and make the most out of it to reach their goals and the ROI they seek.

Analytics 98

Analytics Outsourcing 98

Perficient Digital Transformation

JANUARY 23, 2023

As a medical device organization rapidly expanding into the global market, our client faced an additional challenge. To help our client address this, we super-charged its country- and domain-specific marketing efforts by implementing Salesforce Marketing Cloud to build, execute, and optimize compliant, personalized communication journeys.

Marketing 69

Marketing Healthcare Analytics Automation 69

Perficient Digital Transformation

JULY 25, 2022

Our payer client believed they could achieve this necessary improvement by assessing contact center agent knowledge. To begin our work, we conducted a comprehensive competitive analysis to help our client understand how its knowledge measurement efforts compare to other leading organizations. Healthcare Contact Center Solutions.

Call Center 110

Call Center Healthcare Insurance Analytics 110

Perficient Digital Transformation

FEBRUARY 17, 2023

Clients change their minds. Create a new user story with the new requirements, add appropriate acceptance criteria, refine it, and then arrange it in the backlog so that it can be incorporated into a future sprint. You know when the new user story was put in, but not who requested it and why.

Design 64

Design Software Management 64

31 West

SEPTEMBER 10, 2022

An effective MSP marketing strategy will convince the clients by presenting how your managed services can add value to their businesses. Once a potential client understands the value of your solution, further convince them to proceed with your MSP sales process. Use social and web platforms to tell your enterprise story.

Marketing 130

Marketing Sales Cybersecurity Engineering 130

Perficient Digital Transformation

JANUARY 4, 2024

Perficient is leading digital change and driving results for our clients on a global scale. Our expert strategists, designers, developers, and every colleague across the business are chipping in to help make Perficient a leading global digital consultancy that our clients can trust. What is your role?

Global Management Consulting 52

Global Management Consulting Sales Collaborations Software 52

Raya Contact Center

MAY 19, 2022

Our turnaround strategy has laid a strong foundation for the next chapter in RCX’s story, and I would like to take this opportunity to extend gratitude to my dedicated team and RCX’s loyal clients.

Marketing 98

Marketing Service 98