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Changing the Conversation with the Customer to Achieve Win-Win Sales Part 1

Intelligent Management Inc.

They may even have a sensational product or service that’s exactly what customers need and yet they still can’t sell enough of it. Buying is a process of change. Because they have not understood that buying is a process of change. There is a precise path that leads to making a sale. It’s a path that can be learned.

Sales 52
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Zendesk vs Freshdesk: Which Is Better In 2024

31 West

Picture this – you open your email, and it’s flooded with hundreds of customer queries. Each query seems urgent, and the customer wants either a quick reply or an immediate resolution. Did you know that 82% of customers want a prompt response to their queries, especially if they are about sales or marketing?

Analytics 130
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Changing the Conversation with the Customer to Achieve Win-Win Sales Part 2

Intelligent Management Inc.

One of the greatest opportunities that businesses have today lies in changing the conversation with their customer to alter the perception the customer has of them in a positive way. In other words, it is external when what constrains us is “sales”. Understanding the customer in a whole new way.

Sales 52
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Social Media as a Service Differentiator – Part 1

VXI

To avoid being left out of the conversation, most brands have already implemented a social media customer care strategy, having realized that their followers care as much about the product and service as they do about the experience. But being present and responsive is no longer enough to meet the demands of the modern social consumer.

Service 52
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Digital Transformation and Customer Experience

3Pillar Global

While companies claimed the “secret sauce” to winning over customers depended solely on the quality of their service or product offerings in the past, this no longer holds true. Now, a far more important success factor has emerged—delivering the best possible customer experience. One example of this is the banking industry.

Banking 98
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Social Media Customer Care as a Service Differentiator

VXI

To avoid being left out of the conversation, most brands have already implemented a social media customer care strategy, having realized that their followers care as much about the product and service as they do about the experience. But being present and responsive is no longer enough to meet the demands of the modern social consumer.

Service 52
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Winning Tactics For Outbound Telemarketing Services

Magellan Solutions

It is all about making a connection to your customer. So in this article, we will talk about the winning tactics for Outbound Telemarketing Service. It is popularly known as “inside sales” or “tele-sales.”. Telemarketing is an effective tool when businesses want to make a connection to their customers. .

Service 52