Global Sourcing Brief

RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

Raya Contact Center

OCTOBER 3, 2021

RCX is proud to announce that the RAYA CXers shined at the Contact Center World (CCW) 16 th Annual EMEA awards on September 30 th. The Dream Team Award is given to organizations that have 2 team member finalists and clearly invest in training, education, and career plans for their staff. About Raya CX.

Business Process Outsourcing

Business Process Outsourcing BPO Customer Support Outsourcing

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2023

Everest Group

JUNE 7, 2023

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we analyze the dynamics of the RPO provider landscape and assess 49 RPO providers featured on Everest Group’s RPO PEAK Matrix® 2023 – Global, North America, EMEA, and Asia Pacific.

Outsourcing

Outsourcing Service Global Business Services Shared Services

TTEC

FEBRUARY 14, 2023

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Retail

Retail Healthcare Government Analytics

Top GBS Employers™ in India, The Philippines, and Poland 2023 – How Leading GBS Organizations are Building Brand Perception | Blog

Everest Group

MAY 31, 2023

The study examined brand perception across dimensions such as compensation, career progression, senior management, work-life balance, culture and values, and diversity. The firm analyzed data based on ratings on employee review portals, social media, and the internet.

Global Business Services

Global Business Services Advisory Research Jobbing

Continued growth at ScaleHub: Claus Meggers joins as Senior Customer Success Manager

ScaleHub

JANUARY 25, 2022

Along with the addition of Susanne Richter-Wills as VP Sales EMEA , we’re pleased to welcome Claus Meggers as Senior Customer Success Manager. My twenty-year career working for major players of the intelligent document processing (IDP) industry like ReadSoft, Kofax and ABBYY, has prepared me for the challenge ahead.”.

Management

Management Sales Managed Services Government

Telecoms: Why talent is the next frontier for competitive advantage

Infosys Consulting

FEBRUARY 10, 2023

AI-driven talent marketplaces help embrace agile talent mobility, breaking down barriers to internal moves and career progression. It also helps employees discover new learning opportunities that support career progression whilst helping build internal talent pipelines.

Call Center

Call Center Flexibility Efficiency Collaborations

5 stand-out articles in 5 minutes: Industry favorites from August 2022

Hyland

SEPTEMBER 6, 2022

While no one doubts that automation improves efficiency, some are now questioning its capacity for fairness, said Jean Van Vuuren , associate vice president of EMEA commercial sales at Hyland, speaking to Global Banking and Finance. You might also like: Katowice techies: Ready to take your career to the next level?

Banking

Banking Insurance Sourcing Collaborations

G-P’s Women Leaders Share Their Advice for International Women’s Day

Globalization Partners

MARCH 8, 2022

I have an entire career of doing exactly that, then working to improve the situation. As a woman in tech, navigating my way through teams and meetings when I was often the only woman present, was incredibly intimidating, particularly in the early stages of my career. Sometimes, the status quo needs changing. Was it awkward?

Jobbing

Jobbing Government Flexibility Marketing

Here’s Why You Should Explore Bulgaria To Set Up Your Next Center Of Excellence

Zinnov

MAY 25, 2022

It is the largest R&D site for VMware in EMEA (Europe, Middle East, and Africa) and employs 1300+ people. The Bulgarian government is trying to open up better career opportunities for its students. Though there are multiple examples to state, a few prominent ones are: VMware’s Global Development center which was set up in 2007.

E-Commerce

E-Commerce Engineering Software Research

Women in Digital Takes London

Perficient Digital Transformation

JUNE 26, 2023

I had the pleasure of moderating our first International Women in Digital panel discussion on the Sunborn Yachtel in London on June 9 th during Adobe’s EMEA Summit. To kick off the discussion, we asked the panel: “ What experience stood out for them on Day 1 of Adobe’s EMEA Summit?” Juliet-Juliet was very impressed by the keynote.

Healthcare

Healthcare Analytics Engineering Automation

7 Women in Digital Share Experiences and Advice at Adobe Summit 2023

Perficient Digital Transformation

APRIL 14, 2023

Your Most Influential Career Choices The meat of the panel was kicked off with the question: What is the single most influential action you took in order to achieve the professional position you have now? We hope to see you at our next panel session which will be this coming July at Adobe Summit EMEA !

Global Alliances

Global Alliances Healthcare Collaborations Right-Sizing

What’s it like to intern at Hyland’s UK office? Hyland’s first UK interns reflect on their summer 2021 internship