TTEC

APRIL 8, 2022

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Employee Experience Body: In the era of the Great Resignation, businesses across industries are struggling to retain employees. And what I found in my research is that EQ can be used for both positive and negative purposes.

Out-Tasking 105

Out-Tasking Research Retail Jobbing 105

Hyland

SEPTEMBER 16, 2022

One of the best parts of CommunityLIVE is hearing about how members of the Hyland community are improving their work lives. It’s why we do what we do — to ensure the organizations we work with can achieve their full potential. Hyland works with a bank that has steadily unlocked its platform’s potential since 2018.

Banking 105

Banking Healthcare Collaborations Sourcing 105

TTEC

JULY 5, 2022

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: CX Innovation Body: In the first of our series exploring the people behind amazing customer experience delivery, we delve into the role of healthcare licensed agents. Transcript. Judith Aquino: Hello, welcome to the CXPod! How are you?

Healthcare 52

Healthcare Out-Tasking Research Retail 52