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article thumbnail

Why SaaS Leaders Should Outsource Their Customer Success Program

Blue Ocean

FEBRUARY 14, 2024

Assuming a cost-center mindset. Dig into the results and data so you can clearly identify and articulate the impact and value of these managed services to your own internal stakeholders. The goal is revenue protection and growth. Connecting across all levels of both organizations.

Outsourcing 59
Outsourcing Right-Sizing Customer Service Collaborations 59
article thumbnail

Why SaaS Leaders Should Outsource Their Customer Success Program

Blue Ocean

FEBRUARY 14, 2024

Assuming a cost-center mindset. Dig into the results and data so you can clearly identify and articulate the impact and value of these managed services to your own internal stakeholders. The goal is revenue protection and growth. Connecting across all levels of both organizations.

Outsourcing 52
Outsourcing Right-Sizing Customer Service Collaborations 52
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