ScaleHub

AUGUST 24, 2022

By offering different BPO crowds , ScaleHub is able to include specialized expertise and greater value to our offering and allows us to better meet the unique needs of our enterprise clients. We already feel very comfortable as a BPO Crowd partner. Learn more Curious about our BPO Crowd Boost Program?

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Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. What location strategies are sourcing leaders planning to adopt in 2024 to achieve increased value from their service provider portfolio? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. Who should attend?

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Intelligent Sourcing

MAY 9, 2023

Contact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a focused impact sourcing strategy of recruiting and employing disadvantaged and disabled South African youth throughout their operations in Johannesburg and Cape Town.

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ScaleHub

JANUARY 25, 2023

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners. What is Impact Sourcing?

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Intelligent Sourcing

JULY 13, 2023

The concept of Environmental, Social and Governance, otherwise known as ESG, should not be ignored by any business executive, no matter the […] The post ESG essential to BPO competitiveness appeared first on Intelligent Sourcing.

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Go4Customer

SEPTEMBER 24, 2021

In this volatile business environment, ITES-BPO sector has continued to display resilience. To overcome uncertainty and fluctuations in customer demands, the call center industry in India is continuously evolving to stay ahead of competition.

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Magellan Solutions

JANUARY 17, 2024

This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. If these problems continue, how will BPO companies maintain their competitive advantage in 2024? Let’s explore how the BPO industry plans to stay ahead of the game this year!

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Redial

OCTOBER 14, 2022

BPO and its role in the face of speculation and fear: The services provided through outsourcing and nearshore have made it possible for several companies and businesses related to the sectors, as mentioned earlier, to maintain production levels, including current jobs to date. Image by pikisuperstar on Freepik. You can contact us.

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Intelligent Sourcing

JULY 3, 2023

The event focused exclusively on the Business Process Outsourcing (BPO) industry and explored current issues in the market and potential future trends.

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Intelligent Sourcing

MAY 10, 2023

Peter Ryan leads a discussion on the recent wave of M&A activity in the BPO industry. Listen here This emergency CX Files features these speakers joining Peter from his base in Montreal, QC, Canada: Anne Bibb Founder and CEO, Remote Evolution Dallas, TX, […] The post What Is Happening With BPO Mega-Consolidation?

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Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

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Intelligent Sourcing

MAY 2, 2023

Even so, given the size of the deals announced over the past few months of mega-consolidation, understanding the effects […] The post 5 Impacts of CX BPO Mega-Consolidation appeared first on Intelligent Sourcing.

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Go4Customer

SEPTEMBER 24, 2021

BPO outsourcing works to reduce overhead cost and enhance revenue for companies. The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve producti. A business outsources its services to streamline functions and enhance productivity.

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Everest Group

JUNE 27, 2023

LIVE WEBINAR Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC June 27, 2023 | 11 a.m. What location and talent strategies are sourcing leaders adopting to overcome increasing uncertainties? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. What are the pricing trends and forecasts in APAC?

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NoonDalton

MAY 8, 2023

This is where impact sourcing can be useful. Business Process Outsourcing (BPO) includes the business buzzword “impact sourcing.” Since the Covid-19 epidemic, impact sourcing has gained in favor. So, What is Impact Sourcing, Really? Employers and employees benefit equally from impact sourcing.

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Offshore India Data Entry

MAY 31, 2023

As there are many bottlenecks that are present in this industry it has become necessary for pharmaceutical companies to seek the assistance of bpo companies in various stages of Drug Discovery. BPO services in Pharmaceutical Industry involve the outsourcing of various business functions and processes to specialized service providers.

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Premier BPO

OCTOBER 9, 2023

As the anticipation builds for this exciting event, Premier BPO is thrilled to be part of and exhibiting at the expo. Top 10 Sessions Recommended by Premier BPO: 1. Premier BPO is one of the finalists in two separate award categories. Contact Center Management Bootcamp – Speaker: Brad Cleveland 2.

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Premier BPO

JANUARY 3, 2022

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values.

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Automation Anywhere

OCTOBER 14, 2022

It's also creating opportunities for business process outsourcing (BPO) companies to expand their service offerings and create a competitive edge. RPA can help BPO companies drive efficiencies in operations and create a differentiated offering for their clients. Put Automation Anywhere RPA to Work for Your BPO.

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Magellan Solutions

SEPTEMBER 9, 2022

Algorithms are able to compile and reconcile data from a variety of sources. 10 HURDLES ACCOUNTING AI FACE AND HOW BPO CAN SOLVE THEM. We’ve listed below hurdles accounting AI encounters and how business process outsourcing (BPO) prevents them. . #1) With the help of BPO providers, biased judgments are prevented. . #8)

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Everest Group

AUGUST 9, 2022

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety. With the demand for this skill skyrocketing, it is now imperative that organizations look to emerging geographies to source talent. With the demand for this skill skyrocketing, it is now imperative that organizations look to emerging geographies to source talent.

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Everest Group

JANUARY 17, 2024

Explore our 2023 report for insights on top locations with high impact worker presence, detailing talent distribution in impact sourcing.

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Premier BPO

APRIL 18, 2023

Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”. Don’t miss out!

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Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? The nearshore region consists of 26 countries throughout Latin America and the Caribbean that offer BPO services to U.S.

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ScaleHub

NOVEMBER 23, 2021

We’re proud to say that the next BPO in our BPO Crowd Boost series is not only a stellar start-up organization, but one that expands ScaleHub’s reach into another promising region for data processing services—Africa. Apart from a dynamic region, this BPO’s work is based in elevating a crucial cause. Introducing: UPSource.

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Pure Moderation

OCTOBER 31, 2022

The 4-step process for business process outsourcing and this article will explain how BPO works: 1. Process Mapping In BPO Company. Image Source: Pexel. Image Source: Pexel. Image Source: Pexel. One of the best things about hiring a BPO is that it can help a company streamline many office tasks at once.

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Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. The Philippines must concentrate on improving and strengthening its BPO sector. BPO Industry in the Philippines Statistics 2021.

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Magellan Solutions

AUGUST 28, 2021

Amidst the pandemic, BPO Philippines is playing a vital role in education. The answer: BPO companies in the Philippines. The Role BPO Philippines Plays in Education. Source of management information and student or customer. Top BPO Company for the Education Institution. Fusion BPO Services. Premier BPO.

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Pure Moderation

OCTOBER 31, 2022

Business process outsourcing, or BPO, has shown tremendous promise for many businesses worldwide. Fortune 500 organisations are no strangers to BPO services. Which begs the question: “How do companies benefit from BPO companies?” Source: Pexels. Why Do Businesses Outsource Work? Save On Costs. Expand Globally.

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Everest Group

FEBRUARY 24, 2023

Read on to learn recommendations from our findings evaluating sourcing proposals over the past two years. It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc.

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Magellan Solutions

JULY 31, 2021

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. This is because more and more countries intend to leverage BPO to enhance their economy. from 2021 to 2028. Fast Facts.

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Premier BPO

JUNE 30, 2022

Choosing between hiring yourself, a recruiting firm, outsourcing or co-sourcing. Premier BPO’s Differential Cost for Co-sourcing. When Co-sourcing with Premier BPO, there is no cost incurred on your business. The post The Differential Cost – Co-Sourcing vs. Internal Hiring appeared first on Premier BPO.

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Magellan Solutions

AUGUST 26, 2021

Data Governance is Critical for SMEs Wherein BPO Philippines Helps to Improve. Competitive organizations from industry players to startups and SMEs utilize BPO Philippines when it comes to data management services. . As a practice, BPO Philippines establishes systematic and formal control over data processes and responsibilities. .

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Magellan Solutions

FEBRUARY 5, 2021

The Stance of BPO in the Philippines. As a BPO service provider, Magellan Solutions understand that one must be on top of innovation. The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. The BPO industry continued its positive growth rate ever since 2016. TALK TO US!

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Everest Group

JANUARY 17, 2024

Learn the influence of Generation AI and Large Language Models (LLMs) on impact sourcing and the challenges hindering their adoption.

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Magellan Solutions

APRIL 5, 2021

Thus BPO are starting to open more of their services for the healthcare industries. . The Philippines offer a low cost yet expandable labor source. The post Defining The Best Performing Healthcare BPO appeared first on. This is because patients prefer online services rather than risk of being exposed. TALK TO US!

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Magellan Solutions

AUGUST 23, 2021

BPO Philippines Believe That Email Newsletters Get Better Marketing Results, Here’s Why. How t op BPO companies in Philippines 2021 create effective newsletters. It is common to find something unique from every newsletter because the materials used are curated from all trusted sources. . But is it true? TALK TO US!

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