Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses. when outsourcing.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Magellan Solutions

FEBRUARY 14, 2024

With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Magellan Solutions

FEBRUARY 15, 2024

With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. These countries’ lower wages and benefits make outsourcing attractive, translating to significant savings for healthcare providers and insurers.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Metasource

JULY 12, 2023

By leveraging cutting-edge technologies like workflow automation , robotic process automation (RPA) , and artificial intelligence (AI), organizations can automate repetitive tasks, further optimize workflows, and gain valuable insights to enhance efficiency and reduce costs. How Does BPM Relate to Business Process Outsourcing?

Management 52

Management Business Process Outsourcing Robotics Process Automation Reduced Costs 52

Magellan Solutions

NOVEMBER 16, 2022

REDUCE LABOR COST. One of the benefits of outsourcing is reduce labor cost. Companies that need more workers often hire temporary or seasonal workers to save money on labor costs. You can avoid spending on unnecessary things in terms of labor. SAVE MONEY. TALK TO US!

Outsourcing 75

Outsourcing Labor Costs Out-Tasking Business Process Outsourcing 75

Magellan Solutions

NOVEMBER 7, 2023

For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant. Outsourcing companies incorporate the latest technology into whatever tasks you delegate to them to ensure productivity, accuracy, and cost-effectiveness.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

MAY 3, 2022

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Prudential Financial, a Fortune 500 company, provides financial, insurance, and investment management services to individuals and institutions in more than 40 countries. Prudential Financial.

Call Center 81

Call Center Outsourcing Offshoring Banking 81