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PH to host international contact center conference and expo

SourceFit

The Philippines will host the 9th International Contact Center Conference and Expo (ICCCE) on August 28 to 30. Thousands of delegates from across the globe are expected to attend the conference and expo which will be held for the first time in Cebu City, Philippines. . Reference: – [link].

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RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

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RCX Unveils its 22 Strategy:Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

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CGS Awarded Gold in Americas Region, 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category

CGS Inc

New York, NY, October 19, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was awarded gold in the regional (Americas) Contact Center World’s 16th Annual Global Top Ranking Performers Awards in the “Best Tech Innovation Award Vendor – Live Agent Support Solution” category.

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What Is Outsourcing? All You Need To Know!

31 West

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? BPO, KPO and ITO? Outsourcing makes it easier to get your ideas converted into products in the shortest possible time frame. What Do They Mean?