Magellan Solutions

JUNE 9, 2021

Know What Makes IP Contact Center Outsourcing Different from Old School Call Center. The Philippine BPO call center has veered away from traditional focus on outgoing and incoming voice calls. Instead now offers IP contact center outsourcing. Intelligent Routing.

Contact Center Outsourcing 52

Contact Center Outsourcing Call Center Outsourcing BPO 52

Magellan Solutions

JULY 8, 2021

Top Contact Center Outsourcing Companies & The Challenges Faced From The Risks. There’s no doubt that COVID-19 has disrupted call center services outsourcing operations on multiple levels. Challenges Of Contact Center Outsourcing Services And How Magellan Solutions Solve Them.

Call Center 40

Call Center Contact Center Outsourcing Out-Tasking Outsourcing 40

Magellan Solutions

FEBRUARY 4, 2021

BPO Philippines is Resilient During the COVID-19 Pandemic. Outsourcing BPO Philippines Amidst the Pandemic. Yet the global BPO industry in Asia continues to thrive. BPO industry in the Philippines is the country’s biggest services export sector. Jobstreet.com added that active recruitment is from the BPO sector.

Call Center 52

Call Center BPO Contact Center Outsourcing Outsourcing 52

Magellan Solutions

JULY 9, 2021

What are the different Philippines call center services and how much can you expect them to be? There are different services provided by call center. What do you get when you outsource inbound call center services ? Inbound Calling. Managing call center services inbound sales inquiries.

Call Center 52

Call Center Service BPO Customer Support 52

Magellan Solutions

SEPTEMBER 10, 2019

Outsourcing a call center is a promising idea, especially if you want to lower costs. Once a taboo subject, outsourcing is now the status quo. But there’s more to outsourcing than meets the eye. What Is An Outsourced Call Center? Advantages And Disadvantages Of Contact Center Outsourcing.

Call Center 49

Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49

Magellan Solutions

JULY 16, 2021

Business process outsourcing (BPO) allows companies to maximize their potential. If you are not aware yet, the most popular payment models of call centers are per hour basis. Operating in the same or comparable time zones as your clients is one of the advantages in contact center outsourcing.

Service 52

Service Call Center Contact Center Outsourcing Business Process Outsourcing 52

NoonDalton

OCTOBER 20, 2021

If there is one answer that many business owners and top managers agree on, it is that outsourcing is frequently the best way to handle challenges that are outside of your company’s core capabilities. Customer Service Outsourcing. One of the business process outsourcing market’s leading sectors is call centers.

Outsourcing 98

Outsourcing Nearshoring E-Commerce Supply Chain Management 98