Magellan Solutions

JULY 31, 2021

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. This is because more and more countries intend to leverage BPO to enhance their economy. from 2021 to 2028.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Magellan Solutions

JULY 8, 2021

What does it look like in the shoes of a Pay Per Sale Telemarketing Agent? Pay Per Sale Telemarketing also known as pay for performance sales outsourcing is a popular service among small to midsize businesses, especially in the retail and eCommerce industry. An Insider Insight on Pay Per Sale Telemarketing.

Sales 52

Sales BPO Customer Service Call Center 52

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

JUNE 3, 2021

Do you want to drive sales ? Asking these questions will help you set measurable metrics applicable to your business. . Lead sample size should give enough experience for your outsource B2B telemarketers with regards to sales pitch and marketing messaging. Sales Per Hour (SPH) . of sales made / no. of total sales.

Efficiency 52

Efficiency Right-Sizing Sales Outsourcing 52

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. Right shoring. Nearshoring.

BPO 52

BPO Outsourcing Offshoring Call Center 52

Influx

APRIL 18, 2024

Jump ahead: Influx Helpware Ascensos SkyCom RPM BPO Essential considerations for outsourcing SaaS customer support SaaS customer service outsourcing The 5 best SaaS customer support companies 1. Influx offers a comprehensive suite of services ranging from live chat, phone support, email, and social media as well as sales solutions.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

MAY 8, 2021

So in this article we will discuss the relevance of VA to businesses and when is the right time to get one for your company? What Does Personal Virtual Assistant Philippines BPO do? Virtual Assistance Agents assist business owners in handling day-to-day tasks for their company. Want to focus on building your business.

BPO 52

BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

APRIL 21, 2021

What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. It is an efficient way to plan all your business strategies. Besides that, we will check how the BPO Philippines set KPIs for their business partners. .

BPO 52

BPO Call Center Outsourcing Retail 52

Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?

BPO 52

BPO Service Call Center Accounting 52

Magellan Solutions

MAY 15, 2024

Can you imagine cutting your IT costs by up to 45% while boosting operational efficiency by 65%? Having reliable IT support in business is essential nowadays. IT Support in Business Technology drives modern business operations by enhancing efficiency, connectivity, and innovation.

Cybersecurity 52

Cybersecurity E-Commerce Outsourcing Efficiency 52

Magellan Solutions

SEPTEMBER 21, 2021

However, such a scenario does not render cold calling service ineffective to gain warmer leads and successful sales. . In recent years, the approach to BPO cold calling service has evolved. Nowadays, a lot of innovative CRM tools for cold calling enable sales reps to effectively reach out to prospects. The simple answer is no.

Service 98

Service Sales BPO Efficiency 98

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

BPO 52

BPO Call Center Outsourcing Customer Service 52

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. Companies should prioritize efficiency when pursuing growth.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Magellan Solutions

SEPTEMBER 22, 2021

B2B Lead generation takes up a lot of time and money for businesses. It’s true that making sales will be tough if your prospects aren’t ready to buy what you’re offering. That is one of the reasons why you should concentrate on filling your sales funnel with fresh transactions on a regular basis.

Service 98

Service Sales Outsourcing Call Center 98

Magellan Solutions

JUNE 15, 2021

We will also discuss its role in helping companies create and retain more value from its sales. Marketing and Sales – The activity of attracting potential customers to make purchases. After-sale Services – The activity that refers to the extent to which a firm provides assistance to their customers.

Customer Support 52

Customer Support Outsourcing Service Sales 52

Magellan Solutions

JULY 9, 2021

Expert Filipino telemarketers can improve the number of your sales-ready leads with up to 50%. Meaning your sales team no longer needs to make an extra effort to convince those leads. They can just do their normal sales pitching to these potential clients. More Efficient Than an In-house Telemarketing Team.

Call Center 52

Call Center E-Commerce Marketing Sales 52

Magellan Solutions

MAY 6, 2021

Since its conception, outbound telemarketing has become the go-to of businesses who want to have a progressive revenue and sales. One good reason for this is innovative technologies that enable BPOs to realize opportunities and provide stellar call center experience. SMS messaging is an efficient way to do that.

Call Center 52

Call Center Service Sales BPO 52

Magellan Solutions

JULY 28, 2021

Many turn to outsourcing as it is 43% more efficient than generating leads in an in-house team. . BPO Companies Trained Filipino Telemarketers to Listen Before Pitching the Product. It is due to the fact that telemarketers tend to be forceful when it comes to closing the sales immediately. . Event Marketing (73%).

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

MAY 14, 2021

Consequently, BPO companies, specially in the Philippines , remain strong and continue to drive results despite the risk presented by Covid-19. Productivity, efficiency and revenue will take a huge hit. They call these contact centers “traditional” because these are what past BPOs were made to do.

Call Center 52

Call Center BPO Customer Service Sales 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40

Magellan Solutions

JUNE 12, 2021

It is not easy to run a start-up business. That’s why many business owners are looking for some alternatives to manage their expenses and talent efficiently through back office service solutions. While only a third of the business survives after 10 years running. . Instant Messaging with Sales Reps.

Service 52

Service BPO Human Resources Data Entry 52

Magellan Solutions

APRIL 15, 2021

Several big corporations rely a lot on BPO companies. A lousy contact support team will pull your business down. Furthermore, a great BPO company will add more leverage for your business. There are only a few BPO companies for SMEs. Make sure to get a BPO company with skilled call center agents.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

JULY 16, 2021

Large or small campaigns, the number of agents matter as it dictates how fast you can fill up your sales pipeline. . Business process outsourcing (BPO) allows companies to maximize their potential. What is the extent of your BPOs training program? How efficient are they? . And to do that, you need people.

Service 52

Service Call Center Contact Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. This is one of the most popular contracts for BPO companies.

Outsourcing 52

Outsourcing Call Center BPO Sales 52

Magellan Solutions

JULY 15, 2021

Businesses all over the world prefer a performance based appointment setting as BPO companies would need to show results first before you pay them. Out of those set meetings, you still need to factor in your closure rate when it comes to sales pitching. Company’s Background. Challenges.

Call Center 40

Call Center Sales BPO Outsourcing 40

Magellan Solutions

MAY 21, 2021

Instead, you are sharing a part of it with a BPO company to yield positive results. Here are eCommerce tasks you can let your BPO partner take in: Service. Ecommerce Website Development and Maintenance. By allowing BPO companies to share the responsibilities of taking non-core processes, you are gaining access to various perks.

Outsourcing 52

Outsourcing BPO Call Center Out-Tasking 52

Magellan Solutions

JUNE 12, 2021

Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . From a business’ point of view, customer retention and ROI is the ultimate goal to keep it running. Point of Customer Journey .

Call Center 52

Call Center Offshoring Analytics Service 52

Magellan Solutions

AUGUST 11, 2021

BPO companies in the Philippines usually train their Filipino Telemarketers to understand buying patterns and rationale. There are plenty more ways a BPO can help generate exclusive leads for your company and we will be happy to share it with you by giving us a call. Instead of focusing on the sale, they question the user’s status.

Call Center 52

Call Center Sales BPO Research 52

Magellan Solutions

OCTOBER 28, 2021

These factors are a great contributor to their efficiency when they are working for your health facility. In addition to that, BPO companies that provide this type of services are well-equipped to handle any call volume, 24/7/365. . Get your Efficient Virtual Receptionist Services from Magellan Solutions.

Service 52

Service Healthcare BPO Outsourcing 52

Magellan Solutions

JULY 23, 2021

Let’s take a look at why many businesses trust telemarketing Philippines to work and nurture their prospect clients. Telemarketing Philippines is one of the most misunderstood processes in the whole BPO industry. . Most of Filipino BPO companies have a technique of targeting audiences and calling those warm leads. .

Call Center 52

Call Center BPO Outsourcing Sourcing 52

Magellan Solutions

JULY 4, 2021

Having a friendly customer service is a result when the BPO company offers a happy environment for their agents. . It will eliminate all doubts in their mind knowing that you have a great after sales service. How Can BPO Companies Make Their Outsourced Support Agents Stay Longer?

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

JUNE 21, 2021

That’s why many BPO companies are looking for innovations like integrating the latest technology in their system. However, some BPO companies include it as part of their package. Because of the pandemic, a lot of businesses prefer to have a contactless transaction. More Efficient Business Operation.

Call Center 52

Call Center Service BPO Outsourcing 52

Magellan Solutions

JUNE 23, 2021

A shared services model is considered to be cost-efficient because it can centralize back-office operations that are typically used by many different divisions of the same company and eliminate operational redundancy. Plus you only need to pay for the productive time spent on your business needs. minute domestically. . Telecoms Cost .

Call Center 52

Call Center Service Outsourcing Customer Service 52

Magellan Solutions

MAY 2, 2021

Furthermore, email marketing is more efficient compared to social media. Loyalty – aims to promote your product to your existing customer which will generate more sales. Whitepaper and eBooks are all about being efficient and stating all the necessary details. Convert leads into sales using data from telemarketing.

Sourcing 52

Sourcing Sales Marketing BPO 52

Magellan Solutions

SEPTEMBER 10, 2019

Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. A call center provider handles all customer requests from inquiries, bookings to refunds, inbound to outbound, catering to businesses of all shapes and sizes. How Outsourcing Helps Your Business.

Call Center 49

Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49

SIG Speaks

NOVEMBER 30, 2021

Procurement leaders worldwide are striving to drive operational efficiency and reduce costs in the new normal. Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. With a background in Marketing and Sales, relationships are at the core of his values.

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40