Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog
Everest Group
MAY 22, 2024
In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This, if true, would have a dramatic impact on traditional players Any sensible person looking at the factors I have outlined above would be right to be nervous about the future of traditional contact center players.
Let's personalize your content