Anexa

NOVEMBER 28, 2023

Instead, employees of all ages tend to lean towards the same needs when it comes to work experience – mostly. By understanding what employees want, you can improve your employee value proposition (EVP) and attract top talent. It is the few caveats that separate the age groups and help unveil age-related work preferences.

Flexibility 52

Flexibility BPO Jobbing Collaborations 52

Zinnov

MAY 4, 2022

With the Great Resignation, or the Great Reshuffle as it is being called today that was set off by the pandemic, companies have been aggressively relooking at their talent procurement and retainment strategies. So, what are some alternative approaches to not just finding the right talent, but retaining it? Absolutely not.

Out-Tasking 98

Out-Tasking Research Flexibility Collaborations 98

IBM Services

DECEMBER 5, 2023

The trend was even more pronounced among Gen Z and millennials, evidence that addressing customer needs will only grow in importance. Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1.

Customer Service 68

Customer Service Service Customer Support Call Center 68

3Pillar Global

MAY 18, 2023

Plus, since many Millennial and Gen Z customers are digital natives, they’re engaging on more channels than previous generations—social, email, SMS, chatbots, and more. With an increasingly competitive ecommerce landscape, businesses must prioritize the customer experience more than ever before.

Banking 98

Banking Automation Out-Tasking Marketing 98

Zinnov

APRIL 21, 2022

Almost 40% of the current employees’ core skills are expected to change in the next 5 years. By 2025, employees are mostly expected to retain a comparative advantage in managing, advising, decision-making, reasoning, communicating, and interacting in comparison to the efficacy of Automation. Ensure The Talent Is Truly Global.

E-Commerce 52

E-Commerce Automation Retail Out-Tasking 52

NoonDalton

AUGUST 24, 2023

This might age some of us, but here’s an incontrovertible fact: Gen Z is entering adulthood and joining the workforce en masse. In this article, we explore the multifaceted impact of Gen Z’s entry into the BPO and call center landscape. Who is Gen Z?

Call Center 52

Call Center BPO Jobbing Flexibility 52

Velocity Global

OCTOBER 25, 2022

But one factor that HR teams often overlook is global employee benefits. In a fiercely competitive global hiring landscape, benefits often make the difference between whether employees choose to work for your company or another employer. What Are Global Employee Benefits? Why Offer Global Employee Benefits.

Insurance 52

Insurance Healthcare Jobbing Government 52