31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

IBM Services

APRIL 22, 2024

To drive real change, it’s crucial for individuals, industries, organizations and governments to work together, using data and technology to uncover new opportunities that will help advance sustainability initiatives across the globe. CEOs say that sustainability investments will help drive better business results in the next 5 years.

Sourcing 83

Sourcing Regulations Government Research 83

IBM Services

APRIL 24, 2024

An online retailer always gets users’ explicit consent before sharing customer data with its partners. A navigation app anonymizes activity data before analyzing it for travel trends. One cannot overstate the importance of data privacy for businesses today. The app heavily encrypts all user financial data.

Regulations 69

Regulations Government Accounting Retail 69

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Pricing teams play a vital role in securing pivotal business agreements and ensuring deal success by shaping pricing strategies and contracts.

Accounting 59

Accounting Sales Finance Analytics 59

Redial

JUNE 1, 2023

With technology rapidly advancing, businesses are leveraging its power to transform their customer service training practices. Online platforms, webinars , and virtual classrooms, also allow businesses to train their customer service teams regardless of their location. By embracing technology, companies can reduce these expenses.

Customer Service 130

Customer Service Service Call Center Collaborations 130

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. With positive momentum building, the outlook in the collective journey toward a more sustainable future is looking brighter.

Regulations 64

Regulations Collaborations Accounting Analytics 64

Everest Group

DECEMBER 15, 2023

The rapid advancement of technology has created a surge in demand for skilled professionals with expertise in emerging technologies such as artificial intelligence (AI), cybersecurity, cloud computing, and data analytics.

Marketing 69

Marketing Cybersecurity Analytics Service 69

Provana

JULY 14, 2022

Finding qualified staff amid the current talent crisis can be daunting for any small or medium collection business. This explains why outsourcing is emerging as the most viable option in the collection universe for augmenting staffing capacity and keeping up with surging demand. Curious to know why? Curious to know why?

Management 94

Management Business Process Outsourcing BPO Outsourcing 94

Perficient Digital Transformation

FEBRUARY 14, 2023

For several years now I have heard people that wanted to slow the progress of companies becoming data-driven use the term “Data Swamp”, usually without much understanding of what a Data Swamp is. In this series of blogs, I will define what a Data Swamp really is and why it may not be a bad thing.

Analytics 111

Analytics Government Management 111

IBM Services

SEPTEMBER 29, 2023

As the pace and volume of digital business continue to increase, organizations are facing mounting pressure to accelerate the speed at which they do business. In the same survey run by IDC, 36% of IT leaders rated “using technology to achieve real-time decision-making” as critical to business success. [1]

Automation 107

Automation Order Management Sourcing Analytics 107

NoonDalton

JANUARY 1, 2024

In the landscape of modern business practices, Impact Sourcing has emerged as a transformative approach that not only drives corporate social responsibility but also contributes to inclusive economic growth. It’s not enough to simply launch these programs; businesses must also track their effectiveness and sustainability.

Impact Sourcing 52

Impact Sourcing Sourcing Analytics Software 52

3Pillar Global

APRIL 26, 2024

I’ve launched new pharmacy businesses, built patient check-in flows, and planned how to revamp payer ASO offerings. They know what needs to change to make life better for patients and drive the business forward. B – Disjointed data. My big takeaway: healthcare leaders already know what needs to be built. So what gives?

Healthcare 52

Healthcare Robotics Process Automation Pharmaceuticals Engineering 52

IBM Services

FEBRUARY 23, 2024

The General Data Protection Regulation (GDPR), the European Union’s landmark data privacy law, took effect in 2018. Yet many organizations still struggle to meet compliance requirements, and EU data protection authorities do not hesitate to hand out penalties. Irish regulators hit Meta with a EUR 1.2 billion fine in 2023.

Regulations 80

Regulations Right-Sizing Government Automation 80

IBM Services

APRIL 23, 2024

Change is inevitable in an organization; especially in the age of digital transformation and emerging technologies, businesses and employees need to adapt. In practice, the most important aspect of organizational change is stakeholder alignment. Steps to support organizational change management 1. What are the reasons for this change?

Management 56

Management Out-Tasking Efficiency Administrative 56

Jonajo Blog

APRIL 13, 2023

As the cosmetics industry increasingly turns to virtual try-on technology to engage with customers and drive sales, it is important for businesses to consider the privacy implications of these apps. This can raise concerns about privacy and data protection. Why is a Privacy Policy Important for Virtual Try-On Apps?

Regulations 52

Regulations Sales 52

IBM Services

MARCH 27, 2024

Different voices within your business are calling attention to the awesome scalability and power of hyperscale computing, which you’ve also noticed with increasing interest. The company is working with extremely high volumes of data and expects this situation to continue or grow. What is a hyperscale data center?

Right-Sizing 106

Right-Sizing Out-Tasking Retail Design 106

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This includes everything from data storage and management to software development and maintenance.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Perficient Digital Transformation

FEBRUARY 21, 2023

This is the third blog in a series that explains how organizations can prevent their Data Lake from becoming a Data Swamp, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks. Read the previous blog, here.

Analytics 108

Analytics Sourcing Automation 108

IBM Services

OCTOBER 26, 2023

This blog focuses on the importance of sustainability reference architecture and how it helps companies meet their sustainability goals, especially meeting the environmental side of the ESG goals. It starts with developing a sustainability strategy and roadmap and ESG data reporting.

Software 76

Software Risk Management Risk Management Sourcing 76

SEBPO

APRIL 5, 2024

BLOG How To Confidently Implement Automation Solutions April 5, 2024 One of 2024’s hottest topics has been how to harness the combined power of automation and human expertise effectively. This helps to ensure the project is a collective journey toward a shared goal.

Automation 52

Automation Outsourcing Sourcing Customer Support 52

Everest Group

JANUARY 17, 2023

Everest Group analyzed the platform from two broad perspectives: application development capabilities (declarative tooling to accelerate application development and delivery) and process orchestration capabilities (ability to design, execute, and monitor business processes). Pre-built templates. Pre-built templates.

Research 52

Research Collaborations Sourcing Design 52

IBM Services

MAY 9, 2023

There are thousands of business events flowing through every part of your organization every day. These events can provide a wealth of information about what’s actually happening across your business at any moment in time. But operationalizing business events is challenging.

Automation 104

Automation Sourcing Design Marketing 104

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

IBM Services

MARCH 29, 2024

Generating repeat business is critical: McKinsey’s report on customer acquisition states (link resides outside of ibm.com) that companies need to acquire three new customers to make up the business value of losing one existing customer. Organizations that succeed at customer retention will benefit by encouraging customer loyalty.

Customer Service 63

Customer Service Customer Support Marketing Service 63

Groove Technology

JANUARY 1, 2023

Why Is App Performance Important? 8 React Native Best Practices: A Framework to Enhance App Performance Now that we are aware of how critical app performance is to the growth of a business, let’s see how we can improve it. Receiving 12.57 However, React Native performance is on par with native apps in most cases.

Design 130

Design Right-Sizing Service Marketing 130

Offshore India Data Entry

SEPTEMBER 1, 2023

Market research outsourcing services are essential for small businesses to target fresh audiences, derive market insights, and understand the market pulse. Businesses can use market research data to improve marketing strategies and predict the outcome of crucial business decisions. What are market research services?

Research 52

Research Outsourcing Marketing Data Entry 52

Perficient Digital Transformation

APRIL 26, 2022

This is the second blog in a series that dives into how organizations become data-driven, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks. To read the first blog click here. Data Silos. So, if silos are so bad, why do so many organizations have them?

Analytics 69

Analytics Sourcing Finance Sales 69

IBM Services

JANUARY 19, 2024

The future of customer experience (CX) is more : more data, more technology, more surprising and delighting. One of the most important reasons why organizations are increasingly embracing digital transformation is to revolutionize how they serve the customer. Without customers , there is no revenue, no profitability and no business.

Design 91

Design Customer Service Service Marketing 91

Redial

DECEMBER 15, 2022

In this blog, we’ll explore once again what nearshore and offshore mean as well as in-house and their respective advantages and important things to consider. Like hiring a nearshore call center to attend to all your customer service needs, debt collection, web development, among other areas. Handling projects in-house.

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Perficient Digital Transformation

FEBRUARY 16, 2023

This is the second blog in a series that explains how organizations can prevent their Data Lake from becoming a Data Swamp, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks.

Analytics 110

Analytics Government Collaborations Regulations 110

Offshore India Data Entry

NOVEMBER 25, 2022

Optical Character Recognition (OCR) is one of the most advanced methods of data entry that can help a business concern increase its operational capabilities. OCR document scanning helps businesses convert typewritten or printed text data into editable and searchable machine-encoded text. Business confidential documents.

Data Entry 98

Data Entry Payroll Banking Offshoring 98

Paysquare

APRIL 22, 2024

INTRODUCTION OF PAYROLL DATA SECURITY Managing payroll services efficiently requires that all security measures are in place so that important data of the employees are safe. All businesses have important information about their employees, which they must protect. Here are some ways in which AI can help: 1.

Payroll 52

Payroll Cybersecurity Outsourcing Automation 52

IBM Services

FEBRUARY 13, 2024

Before long, smartphones became a way of life for organizations worldwide because of all they offer for business productivity and communication. Demystifying generative AI At the heart of Generative AI lie massive databases of texts, images, code and other data types. Automate tedious, repetitive tasks.

Out-Tasking 122

Out-Tasking Design Automation Sales 122

IBM Business Partners

JUNE 8, 2023

The importance of our oceans and coral reefs Oceans cover 70% of the Earth’s surface and is home to up to 80% of all life in the world. Why is preserving current coral reefs and building engineered reefs important? One thing is for certain: oceans are vital to our existence.

Engineering 80

Engineering Collaborations Efficiency Research 80

Hyland

OCTOBER 11, 2022

Why is document processing important? Collectively, they comprise the foundation for how your organization does business. Most of these documents contain data in a semistructured or unstructured format — like in manuals, images, PDFs or handwritten notes. In this piece: What is intelligent document processing?

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

Offshore India Data Entry

JUNE 19, 2021

Web data research is the process of data collection, processing and analyzing web data. Only by thoroughly understanding the data given by the customers can a business efficiently utilize it. Proper data research and data collection can lead to better advertisement and business growth.

Research 94

Research Data Entry Offshoring Outsourcing 94

IBM Services

DECEMBER 19, 2023

As organizations collect larger data sets with potential insights into business activity, detecting anomalous data, or outliers in these data sets, is essential in discovering inefficiencies, rare events, the root cause of issues, or opportunities for operational improvements.

Sales 69

Sales Manufacturing Cybersecurity Retail 69