Eclaro

JULY 29, 2020

Eclaro is pleased to announce that it has been recognized by the International Association of Outsourcing Professionals (IAOP) as Impact Sourcing Champions.

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Everest Group

MARCH 21, 2022

Impact sourcing is a business imperative that will not only help companies reach new talent pools but also offer opportunities to marginalized communities and populations, especially women. Empowering women through impact sourcing.

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Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

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Everest Group

DECEMBER 7, 2021

ESG in Services: What Sourcing Teams Must Know to Do More. While environmental, social, and governance (ESG) objectives have been important to sourcing teams for years, most efforts have focused on the materials supply chain or smaller, less strategic suppliers. December 7, 2021 |. 9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST.

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Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. In the realm of supply chain management, advanced technologies such as blockchain enable transparent and traceable sourcing, ensuring ethical practices and minimizing environmental impact.

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Everest Group

AUGUST 9, 2022

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety. With the demand for this skill skyrocketing, it is now imperative that organizations look to emerging geographies to source talent. Sustainable sourcing practices in content moderation have never been more vital to ensuring Trust and Safety.

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Everest Group

DECEMBER 5, 2023

In this blog, we will delve into the pressing talent-related issues faced by sustainability service providers and explore the innovative ways they are addressing these deficiencies through avenues like strategic hiring, acqui-hiring, and upskilling.

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Everest Group

AUGUST 29, 2022

Learn what issues keep customer experience officers ( CXOs) up at night in this blog. But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. They also are focusing on improving the employee experience (EX) to retain the talent they find.

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Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. Thus, impact sourcing is impactful sourcing – for the bottom line too! What do these terms mean?

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Everest Group

DECEMBER 14, 2021

Currently, with the “Great Resignation” and talent shortage , many organizations are turning to impact sourcing as a solution to provide an affordable, untapped talent pool. Learn more on this topic in our recent green software development blog. It’s never too late to get involved.

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Everest Group

DECEMBER 14, 2021

Currently, with the “Great Resignation” and talent shortage , many organizations are turning to impact sourcing as a solution to provide an affordable, untapped talent pool. Learn more on this topic in our recent green software development blog. It’s never too late to get involved.

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Everest Group

JANUARY 16, 2024

The emphasis on creating growth and jobs in a new era aligns with impact sourcing , an inclusive talent strategy that empowers marginalized communities by providing them with meaningful employment opportunities. Creating growth and jobs for a new era For the technology services sector, the second subtopic hits close to home.

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Everest Group

NOVEMBER 16, 2022

Discover more about how to integrate sustainability and ESG initiatives into your organization in our upcoming webinar, Driving Larger-scale Adoption of Impact Sourcing from the Inside Out.

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Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

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Everest Group

MAY 17, 2024

Contents: In this report, we: Explore the sustainability enablement technology services market Examine the key factors and technologies shaping the sustainability enablement technology services market Outline our perspective on buyer adoption trends and explore 24 sustainability enablement technology service providers’ capabilities Scope: All industries (..)

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Everest Group

OCTOBER 11, 2022

More than nine out of ten Fortune 500 companies use the following three scopes to measure, report, and manage their Greenhouse Gas (GHG) emissions: Scope 1 – your facilities –emissions from fuel sources a company owns and controls. Scope 2 – controlled by you, procured by you –emissions through purchasing electricity.

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Everest Group

SEPTEMBER 14, 2023

Discover seven advantages of South Africa and compare its hotspot cities in this blog. With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

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Everest Group

JUNE 22, 2023

CEOs, CCOs, CIOs, CTOs BPO strategy/global heads Head of CXM outsourcing CXM strategy heads Head of customer service Head of CXM service delivery Senior sales and marketing executives Chhandak Biswas Practice Director David Rickard Partner Related Content: Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in (..)

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Everest Group

DECEMBER 6, 2022

Rita Soni, Principal Analyst, Impact Sourcing & Sustainability Research. With changing geo-political scenarios, Africa will prove to be an attractive opportunity for various investors and service providers. To discuss further, please reach out to Rita Soni and Ambika Kini. Email ID: Rita.soni@everestgrp.com. LinkedIn: [link].

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Everest Group

MAY 10, 2022

Chief sustainability officers Chief diversity officers Chief innovation officers Corporate social responsibility leaders Sourcing and vendor managers Procurement managers Climate change and net-zero transformation leaders. Arpita Dwivedi. Senior Analyst. Meenakshi Narayanan. Principal Analyst.

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Everest Group

FEBRUARY 7, 2023

ESG cuts across every function Eric Simonson Managing Partner Rita N.

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Everest Group

MARCH 23, 2022

Based on our report, It’s Not a Talent War; It’s a New Reality – 2022 Key Issues in Global Sourcing, GBS headcount growth is expected to be steady, with average growth moving from 4-5% in 2020 to 8-10% in 2021. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond?

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Raya Contact Center

FEBRUARY 21, 2024

Furthermore, the company has overseen several Corporate Social Responsibility (CSR) projects, emphasizing environmental initiatives, community development, and socially impactful sourcing, among other endeavors. “The dedication and leadership exhibited in delivering exceptional client experiences are truly commendable. .”

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Everest Group

SEPTEMBER 20, 2021

But only with collective and impactful actions can we have the luxury of bearing the much-needed hope for a future without code-reds. At this juncture, one is reminded of one of the classic dialogues from the movie Shawshank Redemption: “ Remember, hope is a good thing, maybe the best of things, and no good thing ever dies. ”

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ScaleHub

JUNE 3, 2021

If you watched those videos or read our recent blog , you heard the name for a practice that, for us at ScaleHub, is essential to both crowdsourcing and to utilizing microtasking as the ideal approach to data entry: snippeting. Snippeting for community impact sourcing.

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Everest Group

NOVEMBER 30, 2022

Consumers pay more for products that are marked “organic” and happily shell out extra bucks for greener packaging or responsibly-sourced coffee. Sooner than later, enterprises will inevitably start to consider ESG as a key parameter in their sourcing strategy. Now, this isn’t a new notion by any means.

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Everest Group

JUNE 21, 2022

These niche providers include Arise, a CXM provider for virtual delivery; GlowTouch, a women-owned services provider with a focus on impact sourcing; and [24]7.ai,

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