Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 64

Insurance Outsourcing Flexibility Risk Management 64

Zinnov

FEBRUARY 27, 2024

Defining Autonomous Workflows Let us try to understand how Autonomous Workflows differ from Automated Workflows: Automated Workflows are systematic processes executed with technology, designed to reduce manual dependency, enhance efficiency, and minimize errors through predefined rules and conditions. to solve these challenges.

Efficiency 52

Efficiency Robotics Process Automation Automation Banking 52

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Groove Technology

MARCH 29, 2023

A major challenge faced by many organizations is the integration of their legacy systems with modern technologies to maximize efficiency and cost savings. This can lead to increased efficiency and productivity, as employees spend less time on manual tasks and more time on value-added activities.

Efficiency 100

Efficiency E-Commerce Supply Chain Management Retail 100

Everest Group

MARCH 11, 2024

Discover actions the world’s leading banks are taking and their importance in today’s financial landscape in this blog. Similarly, JPMorgan Chase has invested in containerization to streamline its IT infrastructure, demonstrating the significant efficiency and flexibility benefits these technologies offer to the BFS industry.

Banking 59

Banking Service Regulations Flexibility 59

Everest Group

JANUARY 22, 2024

In this blog, explore examples of early generative AI adoption and learn about the benefits and challenges of this game-changing technology. As contact centers shift their main focus from improving efficiency to creating impactful customer experience , generative AI is leading the charge in this new direction.

Management 64

Management Regulations Sales Banking 64

Everest Group

MARCH 19, 2024

This security trade rule change to shorten the order finalization date by a day is expected to enhance operational efficiencies and reduce risk. Read on to understand how this updated regulation will impact the industry landscape and rapidly transform critical areas. Reach out to discuss the topic with us.

Banking 64

Banking Service Streamline Operations Risk Management 64

Perficient Digital Transformation

OCTOBER 16, 2023

In this blog, we’ll explore the differences between Predictive and Preventive Maintenance within the context of Oracle Cloud Maintenance and provide examples to illustrate their contrasting methodologies. Each truck is equipped with sensors that continuously monitor engine health, tire pressure, and fuel efficiency.

Efficiency 52

Efficiency Engineering Out-Tasking Reduced Costs 52

Intugo

FEBRUARY 7, 2024

Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico Prioritizing customer satisfaction, companies now consider outsourced customer service a necessity. Whether encountering seasonal peaks or rapid growth, outsourcing to Mexico facilitates efficient scaling of operations.

Customer Service 45

Customer Service Efficiency Outsourcing E-Commerce 45

Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. This US$50 billion+ market also has a profound impact on sustainability beyond operational efficiency.

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. Regan, Administrator of the EPA, announced groundbreaking regulations aimed at addressing leaks of greenhouse gases (GHGs) like methane.

Regulations 64

Regulations Collaborations Accounting Analytics 64

Everest Group

JUNE 16, 2023

Despite challenges and regulations, the life sciences industry is actively exploring GAI’s possibilities. Although GAI can potentially disrupt the life sciences technology ecosystem in many significant ways, navigating the various risks and challenges that come with its implementation in this highly regulated industry will be critical.

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52

Everest Group

APRIL 10, 2024

These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins. While multiple drivers beyond labor shortages are pushing providers to outsource, a few factors stand out.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Redial

NOVEMBER 29, 2023

Here are six crucial elements for business and industry leaders to contemplate when venturing into offshore investment for contact services: Regulatory Compliance and Legal Frameworks Navigating the complex landscape of international regulations and legal frameworks is paramount in offshore investments.

Offshoring 130

Offshoring Banking Cybersecurity Regulations 130

IBM Business Partners

JUNE 23, 2023

We must transform from manual processes (that require meticulous analysis, critical thinking and effective communication skills) to AI-powered processes that streamline and improve operational efficiency. If poorly executed, these reports can limit our ability to explain the underlying drivers of performance.

Finance 62

Finance Efficiency Co-Sourcing Accounting 62

Redial

OCTOBER 5, 2023

This blog will delve into the most recent challenges financial companies might encounter this year and beyond and explore potential alternatives to address these challenges. Challenges in 2023 and Beyond For Financial Companies Regulatory Compliance Financial regulations continue to evolve, becoming more complex and stringent.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Everest Group

FEBRUARY 6, 2024

Cultural changes needed for gen AI adoption Governance, security, and compliance For gen AI consulting providers, navigating governance, security, and compliance is a multi-faceted challenge in a domain where innovation often outstrips regulation. This can provide data-driven insights into the effectiveness of gen AI solutions.

Government 69

Government Out-Tasking Automation Software 69

Everest Group

AUGUST 25, 2023

Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time. Almost all the procurement professionals surveyed stated that increased efficiency of procurement processes is seen as the major benefit of using GAI in procurement.

Analytics 52

Analytics Sourcing Out-Tasking Efficiency 52

Everest Group

NOVEMBER 23, 2023

Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. To achieve their goals through AWS, enterprises need to consider strategic alignment, cost optimization, technical implementation, organizational readiness, and continuous improvement.

Analytics 59

Analytics Government Research Regulations 59

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. In the last decade, cloud has risen to immense importance across all geographies and verticals, offering enterprises numerous benefits such as scalability, agility, and cost efficiency.

Government 64

Government Finance Risk Management Risk Management 64

Redial

MARCH 10, 2023

This blog post will discuss how BPO/call centers can help companies streamline their operations through outsourcing policy management. These professionals have the necessary skills and experience to manage policies efficiently, that will ensure compliance with industry standards and regulations. Thank you for reading.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Everest Group

OCTOBER 31, 2022

Read this first part of our blog series to understand the shift that is underway. New security requirements, industry mandates, and changing customer needs require the contemporary life sciences supply chain to become more efficient, transforming the logistics network. For more on supply chain visibility, see our next blog.) .

Pharmaceuticals 52

Pharmaceuticals Strategic Sourcing Manufacturing Regulations 52

Everest Group

FEBRUARY 26, 2024

If the Capital One merger clears antitrust regulations, the combined entity would become the sixth-largest US bank by assets and a leading card issuer and network provider for the US payments market. Operationally, underwriting, efficiency, risk management, and compliance enhancements will drive data and technology investments.

Banking 59

Banking Risk Management Risk Management Marketing 59

Everest Group

JUNE 22, 2023

This blog explores the profound implications of GAI in digital transformation consulting, highlighting opportunities and addressing ethical and regulatory considerations. To learn about use cases and the potential of GAI technology watch our webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences.

Business Development 52

Business Development Sourcing Efficiency Regulations 52

Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Seizing opportunities in this growing market can set brands apart.

Right-Sizing 52

Right-Sizing Sourcing Analytics Marketing 52

Perficient Digital Transformation

JULY 3, 2023

Coveo’s platform is designed to meet stringent security standards, helping healthcare organizations comply with HIPAA regulations. Intelligent Data Management: Coveo’s AI-powered search and relevance capabilities enable healthcare organizations to efficiently manage and retrieve patient information while maintaining compliance.

Healthcare 52

Healthcare Regulations Insurance Analytics 52

Redial

SEPTEMBER 6, 2023

This blog post will share the top five elements your company must consider before hiring a call center. Industry-specific knowledge also helps in maintaining compliance with industry regulations and standards. A powerful technology stack ensures that calls are handled efficiently, data is secured, and customer information is protected.

Call Center 100

Call Center Customer Support Flexibility Research 100

Frevvo

DECEMBER 13, 2021

New technology, increased competition, and changing regulations — these are a few of the challenges that companies face in today’s rapidly changing world. Industry Regulations Are Constantly Changing. These are just a few examples of how industry regulations can cause you to change your processes. Conduct User Testing.

Efficiency 52

Efficiency Regulations Automation Operational Costs 52

Everest Group

MAY 9, 2024

Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency. What are the key business, technology, and sourcing implications of different regulations in North America and Europe around gen AI? What is the impact realized from the adoption of gen AI? Who should attend?

Retail 59

Retail BPO Regulations Sourcing 59

IBM Services

MAY 9, 2024

For starters, healthcare organizations constantly encounter vast (and ever-increasing) amounts of highly regulated personal data. Healthcare organizations must adhere to data privacy regulations like HIPAA and GDPR. The healthcare industry faces arguably the highest stakes when it comes to data governance.

Government 72

Government Healthcare Regulations Insurance 72

Everest Group

JANUARY 12, 2024

Central banks wield the reins with CBDCs, ensuring strict regulations and government backing. Similarly, UBS launched a three-year senior bond on Distributed Ledger Technology (DLT) through SIX Digital Exchange, showcasing the potential for efficient and secure bond issuance.

Banking 64

Banking Retail Insurance Collaborations 64

IBM Services

SEPTEMBER 26, 2023

Aircraft safety is a highly regulated process and an industry requirement, and every major part of an aircraft has a serial number that is tracked and assessed for airworthiness. Spatial computing enhances safety and simplifies compliance with industry regulations.

Regulations 101

Regulations Engineering Efficiency Design 101

IBM Services

MAY 1, 2024

Unlocking the full potential of supply chain management has long been a goal for businesses that seek efficiency, resilience and sustainability. This allows companies proof of sustainability to drive customer loyalty and comply with regulations.

Supply Chain Management 83

Supply Chain Management Inventory Management Risk Management Risk Management 83

Redial

DECEMBER 9, 2022

Industry regulation. Finance, being one of the most regulated sectors, naturally, because of the very sensitive data and transactions it holds, raises a lot of standards and processes to secure safety and good practices. Whether video, blog or even a certificate! The opportunities? Conclusion. Delighted to meet you.

Nearshoring 130

Nearshoring Cybersecurity Regulations Finance 130

Everest Group

MARCH 11, 2024

Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency. Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 23 providers featured on the CPG IT Services PEAK Matrix®.

Service 59

Service Retail Manufacturing Banking 59

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. With stringent regulations, pre-existing products must be modified to meet each financial enterprise’s specific size and sector requirements.

Banking 52

Banking Outsourcing Marketing Regulations 52

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. MGAs are moderately capital efficient due to low setup cost, no legacy platform burden, quick monetization opportunity, and lean team setup.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52