Redial

JUNE 1, 2023

In this blog post, we are going to tell you the importance of technology in customer service training, delve into best practices, discuss emerging trends, and highlight how companies can leverage technology to enhance their customer service efforts.

Customer Service 130

Customer Service Service Call Center Collaborations 130

Everest Group

FEBRUARY 27, 2024

Learn insights from our latest survey on enterprise readiness for gen AI adoption and how collaborating with providers can help overcome the major obstacles. Enterprises highlighted personalized interactions, cost reduction, and operational efficiency as the top three drivers for gen AI adoption. Let’s explore this further.

Management 64

Management Out-Tasking Efficiency Outsourcing 64

Everest Group

OCTOBER 1, 2022

Learn about the market potential and provider landscape in this blog. BFSI firms are under pressure to achieve profitability in an already volatile market and need to be more agile, collaborative, and responsive. Low code/no code technology has paved its way through these circumstances, easing operations and optimizing costs.

Insurance 59

Insurance Banking Reduced Costs Collaborations 59

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Redial

FEBRUARY 24, 2023

Considering investing in nearshore markets can be a smart way to expand your business operations, reduce costs, and take advantage of new growth opportunities. In this blog, we’ll look at six key factors you should consider when evaluating, alongside your team, nearshore investment opportunities. Ready to talk?

Nearshoring 100

Nearshoring Infrastructure Costs Labor Costs Call Center 100

Everest Group

OCTOBER 17, 2023

How will this impact internal collaboration? How does this approach change our talent model? Do we need a team of product specialists? How do we train sales teams to pivot to products from services? Who owns the responsibility of developing the asset and subsequent implementation?

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Hyland

OCTOBER 31, 2022

The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. Inefficient claims triaging can lead to leakage compounded by costs associated with delays in handling. The adage “time is money” is the core of efficient claims handling.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Groove Technology

AUGUST 7, 2023

These companies have a team of skilled professionals who work remotely and collaborate with clients through various communication channels. By outsourcing their software development needs, businesses can leverage the expertise and experience of these companies while reducing costs and time-to-market.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Groove Technology

JULY 27, 2023

With a rapidly growing demand for custom software development, outsourcing has proven to be a game-changer for companies looking to expand their technical capabilities, reduce costs, and accelerate time-to-market. Offshore development centers in countries with lower labor costs offer competitive rates without compromising quality.

Software 100

Software Outsourcing Right-Sizing Flexibility 100

Everest Group

FEBRUARY 2, 2023

Read on to discover the future of blockchain in this blog. The banking industry is redefining itself through emerging technology that is improving products, customer services, and operational efficiencies. This can save money on transaction processing, leading to lower operating costs.

Banking 98

Banking Service Right-Sizing Automation 98

Amzur

FEBRUARY 14, 2024

According to IDC, companies leveraging AI solutions experience a 30% increase in operational efficiency and a 25% reduction in manufacturing costs. This fosters informed collaborative decision-making based on shared insights and increased visibility, promoting cross-functional collaboration. We don’t spam!

Manufacturing 78

Manufacturing Inventory Management Reduced Costs Out-Tasking 78

Offshore India Data Entry

FEBRUARY 19, 2024

BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies. In the realm of BPO, the primary goal is to attain cost savings and operational efficiency.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Sourcing Captain

AUGUST 15, 2023

Collaborating with a China sourcing company can offer you scalability, efficiency, and access to a wider range of suppliers. It is important for customers to verify the experience and ability of the sourcing agent before committing to a long-term collaboration.

Sourcing 130

Sourcing Supply Chain Management Manufacturing Collaborations 130

Perficient Digital Transformation

MARCH 12, 2024

As we explored in our previous blog , prescription drugs reach patients through a complex web of entities. PBM is Transforming The PBM market, despite concerns about reduced competition, is undergoing a dynamic transformation. In my next blog, I outline ways payers and self-insured organizations can navigate this transition.

Management 52

Management Healthcare Analytics Reduced Costs 52

NoonDalton

FEBRUARY 5, 2024

In the interconnected and globalized business landscape we all operate in today, the location of a workforce plays a pivotal role in the success and efficiency of operations. The primary goal of outsourcing is to improve efficiency, reduce costs, and access specialized expertise.

Nearshoring 52

Nearshoring Labor Costs Offshoring External Service Provider 52

Groove Technology

MAY 25, 2023

These benefits include: Improved efficiency : A well-designed MuleSoft strategy can streamline processes and reduce manual intervention, resulting in improved efficiency and productivity. Collaborate across teams : Integration projects often require input from multiple stakeholders across an organization.

Government 100

Government Reduced Costs Collaborations Flexibility 100

Groove Technology

JULY 5, 2023

With the rapid advancement of technology and the ever-growing demand for quality software solutions, businesses are turning to code outsourcing as a strategic approach to drive innovation, reduce costs, and gain a competitive edge. Communication channels: Establish clear lines of communication with your outsourced team.

Outsourcing 100

Outsourcing Service Right-Sizing Collaborations 100

Groove Technology

MAY 25, 2023

Inefficient data integration can lead to silos, duplication, and errors, hindering collaboration and decision-making across departments. With MuleSoft, businesses can streamline their operations, reduce costs, and improve efficiency by seamlessly integrating their data and applications.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Groove Technology

JULY 3, 2023

Offshore outsourcing has emerged as a game-changer for businesses Understanding Offshore Outsourcing Services: Powering Business Success Offshore outsourcing services have revolutionized the way businesses operate, allowing them to access specialized skills, reduce costs, and focus on core competencies.

Offshoring 100

Offshoring Outsourcing Data Entry Reduced Overhead 100

Groove Technology

JUNE 15, 2023

These specialized firms bridge the talent gap by connecting businesses with remote developers from around the world, offering a unique value proposition that combines quality, cost-effectiveness, and efficiency. The collaboration resulted in enhanced productivity, faster time-to-market, and improved profitability for Enterprise Z.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Intugo

DECEMBER 1, 2023

The Benefits of IT Outsourcing to Mexico In today’s globalized business landscape, companies constantly seek ways to optimize their operations, reduce costs, and gain a competitive edge. Sharing a border allows for convenient travel and efficient communication. How can Intugo help?

IT Outsourcing 59

IT Outsourcing Outsourcing Flexibility Efficiency 59

Groove Technology

JUNE 22, 2023

It enables seamless integration of remote professionals into your organizational structure, fostering collaboration and synergy. The Advantages of IT Outstaffing Services Cost-Effectiveness : Hiring and retaining an in-house IT team comes with significant expenses such as salaries, benefits, training, and infrastructure.

Right-Sizing 130

Right-Sizing Service Flexibility Collaborations 130

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. It’s not just about offloading work; it’s about enhancing efficiency, accuracy, and ultimately, the bottom line.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

IBM Services

JANUARY 30, 2024

Get inspired A successful data center implementation can best be described as a distributed, dynamic, efficient and resilient IT nucleus. Manufacturing: Enable efficient and intelligent manufacturing processes to better scale production, reduce downtime and optimize strategies and operations.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

Perficient Digital Transformation

APRIL 2, 2023

This comprehensive platform includes data preparation, blending, and analytics capabilities, along with tools for data governance, collaboration, and automation. In this blog post, we’ll take a closer look at the features and benefits of Alteryx, along with some real-world examples of how it’s being used.

Analytics 64

Analytics Reduced Costs Government Healthcare 64

IBM Services

FEBRUARY 16, 2024

Quality control and early defect detection are paramount to uphold standards, enhance operational efficiency, reduce costs and deliver vehicles that meet or exceed customer expectations while safeguarding the reputation of the manufacturer.

Automation 99

Automation Manufacturing Reduced Costs Collaborations 99

Everest Group

JUNE 16, 2023

Six benefits of supplier diversity Drives cost savings : By expanding the group of potential suppliers and encouraging competition, an inclusive procurement strategy can increase product quality while reducing costs.

Outsourcing 52

Outsourcing Service Government Sourcing 52

Groove Technology

JUNE 15, 2023

Introduction In today's interconnected world, businesses are increasingly seeking cost-effective and efficient ways to develop software solutions.NET offshore development has emerged as a compelling option for organizations looking to leverage the benefits of outsourcing while ensuring high-quality software deliverables.

Offshoring 100

Offshoring Software Collaborations Outsourcing 100

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

IBM Services

FEBRUARY 6, 2024

One of the more complex challenges banks must solve is to make payments more efficient. Europe recently announced a mandate that real-time payments be available from any provider who currently offers batch euro payments (such as SEPA credit transfers) at a price of no more than the cost of batch transfers. The reasoning for the D.C.

Banking 94

Banking Government Reduced Costs Retail 94

IBM Business Partners

JUNE 30, 2023

While ensuring that staff feel well-equipped to work efficiently is essential, especially considering the ongoing and pervasive labor shortages in the healthcare industry, medical supply expenses are forecasted to outpace labor costs. In 2022, the pharma industry saw the most units recalled than in the past six years, with 567.3

Healthcare 78

Healthcare Inventory Management Pharmaceuticals Reduced Costs 78

IBM Services

APRIL 25, 2024

Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. This blog outlines some BPR examples that benefit from a BPM methodology.

Supply Chain Management 60

Supply Chain Management Finance Robotics Process Automation Human Resources 60

IBM Services

DECEMBER 18, 2023

Efficient field service management ensures technicians respond to and resolve customer issues quickly, reducing service downtime and costs while increasing customer satisfaction. The data from this soil and water analysis helps farmers improve yields while reducing costs and pollution runoff.

Government 103

Government Sourcing Reduced Costs Efficiency 103

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Groove Technology

JULY 4, 2023

It allows businesses to tap into a global pool of talent, leverage cost advantages, and access diverse skill sets that may not be readily available in their local market. Advantages of Offshore Mobile Development: Breaking Barriers Cost Efficiency : Offshore mobile development offers significant cost savings compared to in-house development.

Offshoring 100

Offshoring Right-Sizing Collaborations Labor Costs 100

Groove Technology

JULY 2, 2023

Here are some key benefits: Increased Efficiency and Cost Savings Partnering with a business development outsourcing company allows organizations to tap into a pool of experienced professionals who possess a deep understanding of market dynamics, customer behavior, and industry trends.

Business Development 100

Business Development Outsourcing External Service Provider Flexibility 100

Intugo

JANUARY 17, 2024

This comprehensive blog post explores ten essential steps to help you effectively choose the most suitable partner. Whether you aim to reduce costs, enhance efficiency, access specialized skills, or all of the above, a well-defined set of objectives will guide your decision-making.

Outsourcing 52

Outsourcing Streamline Operations Collaborations Reduced Costs 52