Everest Group

NOVEMBER 23, 2023

With cloud spending under scrutiny, generating the most value from AWS investments while still delivering the innovation enterprises demand is crucial. Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. In the third quarter of 2023, AWS reported US$23.1

Analytics 59

Analytics Government Research Regulations 59

IBM Services

APRIL 16, 2024

As technology expands, at TechD , we know that the quality of generative AI (gen AI) depends on accurate data sourcing. Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource.

Retail 88

Retail Call Center Analytics Efficiency 88

Groove Technology

NOVEMBER 24, 2023

In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

FEBRUARY 1, 2024

For example, in the US, the 2023-2025 CISA Cybersecurity Strategic Plan aims to increase basic-level cyber skills across the country, transform cyber education and boost the cyber workforce. Combatting generative AI attacks will involve implementing organization-wide cybersecurity awareness and training. Cyberattacks will top USD 10.5

Cybersecurity 94

Cybersecurity Engineering Collaborations Jobbing 94

IBM Services

FEBRUARY 13, 2024

Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.”

Out-Tasking 125

Out-Tasking Design Automation Sales 125

IBM Services

MARCH 14, 2024

This is exacerbated by the increasing challenges of platform scaling, skilling, cybersecurity and the explosion of data volumes. Businesses aiming to derive value from business outcomes through their cloud investments and harness the potential of artificial intelligence (AI) must adopt an intentional approach.

Design 76

Design Cybersecurity Automation Research 76

Everest Group

AUGUST 24, 2022

Discover a framework for effective talent management in this blog. Enterprises surveyed said they expect their partners to ensure that the right talent with the right skills is available to them at the right time and place. What do enterprises want from their IT service and technology providers? Enterprise satisfaction state.

Management 52

Management Flexibility Collaborations Insurance 52

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz. However, the imperative to achieve these goals has never been more pronounced.

Impact Sourcing 64

Impact Sourcing Sourcing Government Collaborations 64

IBM Services

DECEMBER 8, 2023

As generative AI creates new opportunities and transforms cloud operations, it is crucial to learn how to maximize the value of these tools. A recent report from the IBM Institute for Business Value found that 68% of hybrid cloud users already have a formal, organization-wide policy or approach for the use of generative AI.

Design 73

Design Engineering Management Service 73

Everest Group

FEBRUARY 26, 2024

Banks are divesting or seeking partners for non-core or insufficiently scaled units that lack a distinct competitive edge and demand substantial investment. The merged entities will benefit from larger resource pools, facilitating improved alignment between skills and talent.

Banking 59

Banking Risk Management Risk Management Marketing 59

Everest Group

OCTOBER 1, 2022

Learn about the market potential and provider landscape in this blog. Digital consumption demand in the (BFSI) industry has seen a heavy uptick in the past year, driven by customer expectations for enhanced experience and the adoption of flexible work options to run businesses. BFSI firms are successfully using this method.

Insurance 59

Insurance Banking Reduced Costs Collaborations 59

Everest Group

JANUARY 24, 2023

Driven by new technological innovations, Artificial Intelligence (AI) translation holds the promise to reshape the customer experience by transforming conversation channels, increasing agent efficiency, and reducing the need for language specialist talent. What is AI translation? Let’s explore its promise further.

Engineering 52

Engineering BPO Efficiency Research 52

IBM Services

DECEMBER 5, 2023

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content.

Retail 95

Retail Inventory Management Efficiency Call Center 95

Everest Group

APRIL 4, 2023

Amid the digital shake-up and rising demand for delivering an “Amazon-like” experience, insurance operations are plagued with workflow complexities caused by multiple intermediaries and legacy systems. Read on to learn more about the zero-touch claims of the future vision and how to achieve it.

Insurance 59

Insurance Analytics Right-Sizing Sourcing 59

Everest Group

JANUARY 12, 2024

While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities. Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Enterprises experience various challenges with Salesforce Industry Clouds.

Service 69

Service Advisory Outsourcing Managed Services 69

Everest Group

DECEMBER 15, 2023

In this blog, we examine the major factors contributing to declining tech hiring and the outlook for IT services talent. IT service providers grappled with the dual challenge of retaining skilled professionals and attracting new talent. Reach out to us to discuss further.

Service 72

Service Efficiency Management Marketing 72

IBM Services

APRIL 3, 2024

Data and AI are increasingly critical tools in how organizations are evolving their facilities management. Real-time insights infused with AI support dynamic space planning. In this blog post, we walk through the recommended options for running IBM TAS on Amazon Web Services (AWS).

Facilities Management 71

Facilities Management Right-Sizing Flexibility Accounting 71

Offshore India Data Entry

APRIL 24, 2024

In this blog post, our BPO experts at Offshore India Data Entry will explore the history of BPO, its current state, and future directions, discussing its advantages, disadvantages and challenges. These early adopters recognized the benefits of outsourcing, including cost savings, improved efficiency, and access to skilled labor.

BPO 52

BPO Data Entry Business Process Outsourcing Offshoring 52

Amzur

APRIL 3, 2024

In this blog, I want to dive into the fascinating world of recent technological advancements and share how they’re shaping industries and transforming how we live, work, shop, and play. From retail giants to startups, companies are tapping into this image-savvy AI to accelerate their operations and product offerings.

E-Commerce 81

E-Commerce Retail Inventory Management Labor Costs 81

Zinnov

APRIL 16, 2024

Generative AI has been the talk of the town for a long time now, and it’s no surprise that the buzz hasn’t died down. They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering.

Engineering 59

Engineering Software Out-Tasking Banking 59

IBM Services

OCTOBER 12, 2023

IBM recently gathered with our services partners, some of the world’s most prominent consultancies and systems integrators, to discuss AI for business at the IBM Global Systems Integrators and Consultancy Exchange event in New York. IBM is working with our partners on multiple ways watsonx.ai

Engineering 67

Engineering Customer Service Human Resources Cybersecurity 67

IBM Services

DECEMBER 4, 2023

Generative AI holds enormous potential for driving business growth. It offers ease of integration and scalability for analytics and AI workloads using your company’s data, and offers guardrails for ensuring governance, security and compliance. The companies innovating with generative AI aren’t just industry giants.

Co-Sourcing 83

Co-Sourcing Right-Sizing Government Healthcare 83

Everest Group

FEBRUARY 9, 2023

It has shown the promise to improve current conversational Artificial Intelligence (AI) solutions and make them sound more human-like, which can significantly change how these services are delivered. According to its answers, the future looks promising. But obstacles still need to be overcome.

Data Entry 52

Data Entry Supply Chain Management Out-Tasking Finance 52

Everest Group

MAY 11, 2023

As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn. While the demand for clinical resources is expected to continue to keep provider leaders up at night, a full-fledged recession might ease the shortage a bit.

Healthcare 52

Healthcare Analytics Outsourcing Insurance 52

Everest Group

APRIL 4, 2023

This dynamic, Artificial Intelligence (AI)-powered insights platform has been purpose-built to guide IT and BPS location and workforce decisions with the most comprehensive, reliable, and current location and talent data. Having uniquely targeted, up-to-date data and insights to develop strategies and future plans are now key to success.

Research 52

Research Marketing Risk Management Risk Management 52

Groove Technology

AUGUST 15, 2023

These services provide organizations with access to skilled IT professionals who can help them meet their technology needs and drive growth. These agencies maintain a database of qualified candidates and use various methods to match them with job openings based on their skills, experience, and interests.

Service 100

Service Cybersecurity External Service Provider Right-Sizing 100

Everest Group

AUGUST 9, 2023

Let’s delve into this question in this blog. Simultaneously, the demand for non-tech services continues to grow, reflecting strong investor sentiment. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future? Contact us to learn more about popular global services locations.

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52

Everest Group

MARCH 10, 2023

The urgent demand to innovate and move beyond risk remediation to risk mitigation is making insurers realize the importance of leveraging cloud as a key enabler of growth and efficiency mandates. Cloud computing presents a huge opportunity for insurers to drive growth, improve efficiency, and deliver innovation, among other benefits.

Insurance 52

Insurance Analytics Efficiency Administrative 52

Magellan Solutions

AUGUST 17, 2023

Artificial intelligence (AI) has emerged as a revolutionary technology in video production, where videos are essential to communication. The demand for AI video editing tools has dramatically increased. Effective video creation and editing skills are essential for attracting viewers and delivering impactful content.

Out-Tasking 98

Out-Tasking Automation Time Savings Collaborations 98

IBM Services

FEBRUARY 15, 2024

The retail industry employs millions of people, and next-generation retail employees will be significantly impacted by the rise of generative AI. IBM’s study suggests, “AI can aid in stocking a more diverse array of relevant products by analyzing local customer preferences.

Retail 67

Retail Management Service 67

Groove Technology

JUNE 4, 2023

As companies seek to develop new software products or improve existing ones, they often turn to outstaffing service providers to help them find skilled talent at a lower cost. In other words, the outstaffing company acts as an extension of the client company’s team, providing the necessary skills and expertise to complete a project.

Software 130

Software E-Commerce Labor Costs Outsourcing 130

Everest Group

MAY 24, 2023

Insurance intermediaries have an exciting future ahead if they can successfully adopt Artificial Intelligence (AI), mobile apps, big data, and analytics to better understand their customers and provide personalized products. Partnering with service providers will help insurers overcome barriers and improve efficiencies.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

IBM Business Partners

JULY 27, 2023

.” As artificial intelligence reshapes business, Watson’s advice still applies: A recent study by the IBM Institute for Business Value (IBV) finds that 75% of CEOs surveyed believe their competitive advantage will depend on who has the most advanced generative AI. Education is a cornerstone of our approach with partners.

Engineering 60

Engineering Automation Marketing Design 60

IBM Services

JANUARY 26, 2024

Telecommunications industry, a cornerstone of global connectivity, has been going through a technological renaissance for some time, driven by innovations such as 5G, IoT, cloud computing and AI. However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape.

Automation 106

Automation Engineering Design Order Management 106

IBM Services

JANUARY 11, 2024

To achieve business agility and keep up with competitive challenges and customer demand, companies must absolutely modernize these applications. To achieve business agility and keep up with competitive challenges and customer demand, companies must absolutely modernize these applications.

Co-Sourcing 109

Co-Sourcing Banking Automation Design 109

IBM Services

FEBRUARY 14, 2024

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? The easy answer is mostly manual labor, although the day might come when much of what is now manual labor will be accomplished by robotic devices controlled by AI. We’re all amazed by what AI can do.

Retail 88

Retail Cybersecurity Insurance Automation 88

Everest Group

FEBRUARY 21, 2022

Today, more banking GBS organizations are well-entrenched across the data value chain and have the skills and leadership required to drive the data transformation journey for BFS enterprises, as the illustration below demonstrates. Skills Data-centric Teams Seek in Banking GBS Organizations. Data is a powerful force.

Banking 52

Banking Analytics Finance Engineering 52