Perficient Digital Transformation

FEBRUARY 22, 2024

Our team continues to do amazing work for our clients, maximizing the value they’ve invested in the Salesforce platform, bringing innovation to life, and driving business outcomes. We retained our Summit-level partnership, delighted our clients with white glove delivery, and expanded our relationships throughout the ecosystem.

Manufacturing 114

Manufacturing Healthcare Flexibility Collaborations 114

The Global Small Business Blog

MAY 8, 2023

©iStock/1550539 What's affecting me, my clients, my colleagues and other global small business owners: Google AR (augmented reality) translation glasses : why it's finally time for them to become reality. It will become that much a part of you." —Tim Expanding your e-commerce business globally. Tim Cook Country guides by DHL.

E-Commerce 125

E-Commerce Jobbing 125

IBM Services

APRIL 16, 2024

Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource. NeuralSeek prioritizes client security and privacy by encrypting data both in transit and at rest, safeguarding it from unauthorized access and preserving its confidentiality.

Retail 88

Retail Call Center Analytics Efficiency 88

The Global Small Business Blog

FEBRUARY 27, 2023

©iStock/Alinakho What's affecting me, my clients, my colleagues and other global small business owners: A global fashion brand pairs sustainability and growth. 5 tips to become a social global entrepreneur. 5 tips to become a social global entrepreneur. How a global hospitality brand is making it personal.

Jobbing 153

Jobbing 153

The Global Small Business Blog

OCTOBER 17, 2022

©iStock/RedVector What's affecting me, my clients, my colleagues and other global small business owners: Two billion people made a purchase on social media last year. Some predict the current $492 billion global social commerce market will become a $1.2 That’s two-thirds of all social media users around the globe. Talk sells.

E-Commerce 180

E-Commerce Marketing 180

The Global Small Business Blog

OCTOBER 3, 2022

©iStock/yacobchuk What's affecting me, my clients, my colleagues and other global small business owners: Why study global business? Quote of the week: “The Internet is becoming the town square for the global village of tomorrow.”— Check out 5 benefits.

Sourcing 171

Sourcing 171

The Global Small Business Blog

SEPTEMBER 12, 2022

©iStock/dragana991 What's affecting me, my clients, my colleagues and other global small business owners: The origin of a [great global] gospel classic by Robert Marovich and published in the 9/10/22 print edition of the Wall Street Journal. The genre is the product of migration, rebirth, and the struggle to be heard.

Marketing 200

Marketing 200

Groove Technology

JUNE 8, 2023

Are you interested in becoming an ASP.NET developer? In this article, we will discuss what ASP.NET is, the skills required to become an ASP.NET developer, and the steps you can take to become one. Steps to Become an ASP.NET Developer Learn the basics of C#: C# is the primary language used in ASP.NET development.

E-Commerce 130

E-Commerce Design Software Engineering 130

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The guidance lays forth expectations for how healthcare organizations collect data on activities that take place on their website and mobile apps.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

IBM Services

APRIL 25, 2024

We know that understanding clients’ technical issues is paramount for delivering effective support service. Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service.

Inventory Management 58

Inventory Management Automation Engineering Efficiency 58

Intugo

MARCH 14, 2024

Intugo’s Customer Service Outsourcing: Your Rules, Your Culture Outsourcing customer services, which is the practice of delegating support responsibilities to external teams, has become essential for businesses pursuing practical and adaptable solutions. Altogether, this fosters a collaborative and aligned environment.

Customer Service 59

Customer Service Outsourcing Service Outsourcing Operations 59

Everest Group

FEBRUARY 6, 2024

In this transition, consulting service providers become crucial in bridging these gaps and ensuring smooth adoption into existing operation frameworks. Consulting service providers can play a critical role in assisting clients in comprehensively understanding their internal capabilities for gen AI.

Government 69

Government Out-Tasking Automation Software 69

IBM Services

MARCH 4, 2024

We refer to this transformation as becoming an AI+ enterprise. By becoming an AI+ enterprise, clients can realize the ROI not only for the AI use case but also for improving the related business and technical capabilities required to deliver AI use cases into production at scale.

Government 107

Government Co-Sourcing Engineering Risk Management 107

Amzur

APRIL 3, 2024

Technology has become an integral part of businesses and our daily lives. From ordering groceries with a simple command to collaborating with colleagues across the globe in real-time, the pace of technological advancements is truly amazing and groundbreaking. No one is sure about what works and what doesn’t. The result?

E-Commerce 81

E-Commerce Retail Inventory Management Labor Costs 81

Intugo

FEBRUARY 28, 2024

As companies from the US and Canada explore the possibilities of reaching new markets, the decision for team expansion becomes critical. As markets become increasingly competitive, the ability to optimize resources by extending your team into new territories such as Mexico becomes a defining factor for achievable growth.

Call Center 59

Call Center BPO Nearshoring Data Entry 59

Intugo

FEBRUARY 14, 2024

In an ever-evolving financial landscape, the significance of efficient solutions, like outsourced accounting services, becomes increasingly crucial. Back Office Optimization for Maximum Investment Returns As small businesses grow, hiring specific accounting personnel becomes a challenge, and local hiring may be less cost-effective.

Accounting 59

Accounting Outsourcing Service Resource Optimizing 59

IBM Services

DECEMBER 14, 2023

Minimizing breaches and vulnerabilities As more enterprises adopt technologies to help solve their data security and privacy concerns, the lifecycle of a security breach becomes more integral to the overall financial impact to the organization. Consequently, these data breaches can rattle customer trust and the confidence of regulators. 

Cybersecurity 92

Cybersecurity Regulations Collaborations Payroll 92

Capgemini

FEBRUARY 6, 2024

In today’s digital age, clients expect convenient, personalized experiences at their fingertips. Clients demand tailored communication across all social platforms regularly. Low client satisfaction leads to higher churn rates, risking low-loyalty and high-turnover environments.

Banking 52

Banking Sales Analytics Customer Service 52

IBM Services

JANUARY 16, 2024

At Think 2024 you’ll: Hear directly from IBM clients and ecosystem partners about best practices for AI readiness and scalability, thoughtful approaches to hybrid cloud, and driving sustainable competitive advantage. Begin building your blueprint to becoming a company that leads with AI for maximum ROI. You have to move fast.

Cybersecurity 107

Cybersecurity Reduced Costs Efficiency 107

SEBPO

APRIL 18, 2023

At SEBPO, we commit to fully understanding and solving our clients’ challenges with our personalized, consultative approach. We strive to continuously innovate our services, and we care about our employees, our clients, and our communities.”

Global Outsourcing 98

Global Outsourcing Outsourcing Outsourcing Professionals Selective Outsourcing 98

Outsource Workers

JUNE 29, 2022

To become a top performer, you must know what makes expert agents tick. This post shares essential insights to help you become a successful real estate agent in your own right. Read on and learn the top tips to help you become a successful real estate agent. Successful Real Estate Agents Are Always Available To Their Clients.

Administrative 97

Administrative Marketing Sales Outsourcing 97

Blue Ocean

APRIL 24, 2024

The concept of ESG has had its place in the business world for a couple of decades, but it is only recently that it has become mainstream. And how have their efforts shifted as remote work has become more common? What policies do you have in place to prevent discrimination and harassment in the workplace?

Outsourcing 59

Outsourcing Right-Sizing Government Nearshoring 59

Infosys Consulting

OCTOBER 19, 2023

The gamut of advice they offer will expand as clients expect their advisors to provide holistic financial advice with an inventory of solutions that includes insurance, health, lifestyle choices among other things. This is also a segment that is higher in number, thereby, increasing the advisor to client ratio.

Management 52

Management Co-Sourcing Insurance Banking 52

Magellan Solutions

JANUARY 29, 2024

So, understanding the journey of pioneers like Magellan becomes crucial. Setback to Strengthened Purpose: Chua reflects on a significant moment, “Facing a significant income drop in 2012 because of the departure of our client, a Fortune 500 company. Did you know that the Philippine BPO industry is projected to hit US$37.87

BPO 98

BPO Call Center Business Process Outsourcing Outsourcing 98

Amzur

APRIL 23, 2024

Detailed client portals with progress reports and direct communication channels. However, off-the-shelf ERP solutions often force businesses to adapt their processes, leading to inefficiencies, frustrations, and missed opportunities. NetSuite customization transformed their operations. NetSuite customization was key.

E-Commerce 101

E-Commerce Out-Tasking Inventory Management Data Entry 101

Perficient Digital Transformation

FEBRUARY 14, 2024

This group drives innovation, connection, and community with Perficient’s clients, colleagues and partners, about the emergence of generative AI tools and capabilities, and the impact these technologies will have on businesses.

Research 115

Research Analytics Marketing Customer Service 115

IBM Services

JANUARY 25, 2024

Finding the right balance becomes crucial for helping ensure the success of maintenance, repair and operations (MRO) initiatives, specifically the spare parts that support them. When assets lack criticality and priority assignments, there is a risk of accumulating unnecessary parts that might become obsolete on the shelves.

Inventory Management 81

Inventory Management Supply Chain Management Energy & Utilities Manufacturing 81

IBM Services

JANUARY 10, 2024

Hybrid cloud has become the dominant approach for enterprise cloud strategies , but it comes with complexity and concerns over integration, security and skills. To address these concerns the industry is embracing container runtime environments to abstract away infrastructure.

Healthcare 78

Healthcare Design Administrative Collaborations 78

Perficient Digital Transformation

JULY 10, 2023

The Strength of Our Sitecore Practice Perficient has made Sitecore one of its key platforms for driving transformation for enterprise clients. Last year our Sitecore practice set its north star goa l to become the Preeminent Headless Solution Partner. This award validates the impact of our approach for our clients.

Sales 98

Sales Design Management Service 98

Intugo

JANUARY 12, 2024

Intugo’s clients possess a unique corporate culture teeming with innovative ideas, yet the challenge happens when the need to expand arises without the financial capacity to hire more local talent. The office in Mexico mirrors the client’s home office, allowing control over distinct aspects while Intugo manages the rest.

Call Center 52

Call Center Nearshoring BPO Outsourcing 52

Perficient Digital Transformation

APRIL 20, 2022

I recently sat down with him to discuss how he came to work for our global digital consultancy, and what about the culture keeps him motivated to stay and do his best work for our healthcare clients. Can you tell me a little about how you use your expertise to serve our healthcare clients? Marc, thank you so much for joining me today.

Healthcare 119

Healthcare Collaborations Insurance Jobbing 119

SEBPO

FEBRUARY 21, 2024

BLOG 3 Proven Strategies for Unlocking Client Success Through Outsourcing February 21, 2024 When it comes to business partnerships, every interaction holds the potential to drive business growth and foster long-lasting relationships. Flexibility helps address industry-specific interactions across our client base effectively.

Outsourcing 52

Outsourcing Collaborations Administrative Automation 52

Magellan Solutions

JANUARY 24, 2024

Attention business owners: Are you looking to ensure your company is consistently accessible to your clients? Are you looking to ensure your company is consistently accessible to your clients? With our trained agents, you can avoid missed opportunities and frustrated clients as we handle all customer inquiries efficiently.

Customer Service 52

Customer Service Service Efficiency Banking 52

Capgemini

APRIL 11, 2024

Generative AI has since become part of nearly every conversation we have and, to leverage its full potential, we’re investing heavily in our ability to expand on our expertise and offerings. We’ve also invested significantly in our generative AI capabilities to deliver new value to our financial service sector clients.

Insurance 52

Insurance Regulations Collaborations Retail 52

Magellan Solutions

JANUARY 5, 2024

24/7 support services become necessary for sustained success as we navigate the complexities of customer demands. Their portfolio of achievements and satisfied clients prove their ability to provide reliable and successful customer support. Reliable support is vital for success in today’s evolving business landscape.

Service 52

Service Customer Support Efficiency Collaborations 52

Offshore India Data Entry

JANUARY 22, 2024

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. If extra call center assistance or payment processing bandwidth becomes necessary due to a sales bump or promotional event, simply procure additional capacity.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

Magellan Solutions

APRIL 26, 2024

However, it can become a burden because of the constant flow of invoices, vendor management, and compliance issues. The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. Managing accounts payable is essential for a successful company.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52