Everest Group
MARCH 23, 2022
2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS leaders will need to rethink how best to control operating costs. We expect an average wage increase of 8.1%
The Hackett Group
SEPTEMBER 28, 2023
Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT).
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Everest Group
APRIL 17, 2023
Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. In fact, cost pressure was ranked as the number one business challenge in our annual key issues survey for 2023.
The Hackett Group
JULY 13, 2021
(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.
The Hackett Group
JULY 8, 2021
Digital world-class procurement organizations continue to modernize the technology landscape, which explains why their technology cost is 20% greater than that of peers. This also includes investments in emerging technologies such as smart automation, advanced analytics, and collaboration tools that enable greater automation.
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