Magellan Solutions

AUGUST 19, 2021

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Consumers’ banking preferences are rapidly evolving. But many banks have yet to fully transition due to limitations of their digital capabilities. .

Banking 52

Banking Retail BPO Finance 52

IBM Services

NOVEMBER 24, 2023

Many enterprises are realizing that moving to cloud is not giving them the desired value nor agility/speed beyond basic platform-level automation. Generative AI-assisted API mapping called out in this paper is a mini exemplar of this. retail banking, wholesale banking, open banking and corporate banking).

Banking 96

Banking Design Out-Tasking Automation 96

SIG Speaks

DECEMBER 20, 2022

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Bob Lutz shares how implementing intelligent process automatation can be beneficial to your business. Intelligent Process Automation does not take employees out of the loop. This is one of the best areas to introduce intelligent automation.

Automation 40

Automation Strategic Sourcing Data Entry Sourcing 40

SEBPO

FEBRUARY 13, 2023

I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast. “Thank you all for your great support and service.

Software 98

Software Outsourcing Out-Tasking Automation 98

Automation Anywhere

NOVEMBER 12, 2020

In mid-August, Forrester principal analyst Sam Higgins and Automation Anywhere jointly hosted an executive roundtable with Chief Information Officers from the banking, financial services, and insurance (BFSI) sector. Kelly: What has been the change in attitude toward automation due to the pandemic?

Automation 52

Automation Robotics Process Automation Service Out-Tasking 52

Magellan Solutions

AUGUST 6, 2023

AI tools for accountants can automate repetitive tasks, enhance fraud detection, enable predictive modeling, and simplify compliance procedures. AI Applications in Accounting and Finance Check out these AI applications in accounting and finance and see what tasks will benefit your operations.

Accounting 98

Accounting Finance Data Entry Out-Tasking 98

31 West

FEBRUARY 22, 2023

You do not want to spend time and resources on routing tickets or tending to repetitive tasks. SysAid specializes in automating workflows. It can help boost help desk productivity with automation and improve self-service adoption rates. Its service automation features make handling help desk issues easier and quicker.

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

inDinero

OCTOBER 21, 2023

Knowing how to keep track of business expenses is key to visualizing cash flow and maximizing tax deductions, but finding a system that is simultaneously easy, efficient, and accurate is no easy task. Additionally, using an automated bookkeeping solution makes filing taxes at the end of the year considerably less time-consuming.

Accounting 105

Accounting Banking Out-Tasking Right-Sizing 105

Automation Anywhere

DECEMBER 21, 2020

Business process automation has gone through an evolution in providing solutions to help streamline and accelerate operations. It started with process-based Robotic Process Automation (RPA). Most RPA deployments utilize software bots that automate tasks based on pre-defined, or fixed, rules.

Robotics Process Automation 98

Robotics Process Automation Banking Out-Tasking Data Entry 98

Hyland

OCTOBER 11, 2022

Thankfully, advances in digital technology, including intelligent automation , mean there are other, smarter options for processing your documents — options that not only give your employees the time to take on more valuable work, but also get more value from the documents. Task mining. What is intelligent document processing (IDP).

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

Everest Group

FEBRUARY 9, 2023

What better way to find out how ChatGPT will impact the Business Process Services (BPS) market than to ask the trained chatbot itself this question? It is already capable of understanding natural language with high accuracy, and with enough training, it can start with taking on simple tasks at contact centers.

Data Entry 52

Data Entry Supply Chain Management Out-Tasking Finance 52

Everest Group

FEBRUARY 2, 2023

With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI ), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and the non-critical workforce in the technology and services industries.

Banking 52

Banking Out-Tasking Insurance Data Entry 52

Hyland

JUNE 13, 2022

As digital transformation makes way for digital evolution, a state in which automation and digitization are continuously being iterated upon and optimized, many organizations find themselves dealing with situations nearly as challenging as those they were looking to improve with automation in the first place. Frost and Sullivan$.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Automation 98

IBM Services

JANUARY 16, 2024

While high interest rates and inflation concerns are carrying over into the new year, financial services trends signal to prepare for major changes in real-time by staying up-to-date on all financial services-related matters, including in banking and capital markets sectors. This is something we’re likely to see more of this year.

Service 51

Service Banking Risk Management Risk Management 51

Perficient Digital Transformation

JUNE 24, 2022

Banking chatbots are one avenue of implementation that has demonstrated this. Where the typical bank branch or call center operates from 9 to 5, chatbots can offer round-the-clock service. Because of their sophisticated artificial intelligence, chatbots can assist with many of the same tasks as human customer service associates.

Banking 59

Banking Out-Tasking Data Entry Call Center 59

Serigor Inc

OCTOBER 18, 2022

RPA or Robotic Process Automation is a technology or process that works by making a software bot copy human actions. What is robotic process automation? RPA is an automation process that works by mimicking or copying human actions concerning a particular task. What is Artificial intelligence? Examples of RPA and AI.

Robotics Process Automation 52

Robotics Process Automation Out-Tasking Inventory Management Automation 52

Magellan Solutions

FEBRUARY 2, 2024

It’s no surprise, given over 60% of enterprises struggle with capturing and processing their invoice data—wasting up to 9 days per month on repetitive manual tasks just to keep up with invoices. They must be able to assist you in automating processes, especially if you’re still using the traditional way of doing things.

Data Entry 52

Data Entry Accounting Efficiency Service 52

Everest Group

OCTOBER 17, 2023

Several emerging key generative AI (GAI) trends can profoundly impact automation, productivity, and human expertise, but harnessing GAI’s many opportunities will come with risks that will require enterprises to make complex choices and strategically adapt.

Banking 59

Banking Human Resources Automation Insurance 59

Automation Anywhere

MAY 18, 2021

Robotic Process Automation (RPA) is maturing now to the point where companies want the option of deploying it in the cloud. As IT Central Station members who use Automation Anywhere report, the cloud can be advantageous for RPA because it provides the flexibility and scalability that suit many automation strategies. Shripad M.,

Robotics Process Automation 98

Robotics Process Automation Energy & Utilities Finance Automation 98

Metasource

MARCH 4, 2024

If they find out it’s far from short and sweet, the chances of them making that commitment dwindle significantly. Throughout the process, your customers should be continuously adding to their bank of knowledge about your solution. With MetaSource’s customer onboarding automation solution , you can ensure that doesn’t happen.

Automation 52

Automation Out-Tasking Banking Customer Support 52

Zinnov

APRIL 16, 2024

It could help developers work faster and more efficiently, reduce the chances of mistakes, and free up time for more important, strategic tasks. These are tasks that help developers work more efficiently, like summarizing code, retrieving relevant information, generating content, and automating testing processes.

Engineering 59

Engineering Software Out-Tasking Banking 59

Everest Group

APRIL 3, 2024

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Ultimately, this positions enterprises for continuous evolution and success.

Regulations 69

Regulations Out-Tasking Insurance Cybersecurity 69

IBM Services

OCTOBER 24, 2023

For end users, downtime could mean slight irritation to significant inconvenience (for banking, medical services etc.). Generative AI, when combined with traditional AI and other automation techniques can be very effective in not only containing some of the outages, but also mitigating the overall impact of outages when they do occur.

Engineering 73

Engineering Out-Tasking Automation Administrative 73

The Scalers

MAY 24, 2023

Automation also streamlines back-office operations, such as document processing and compliance checks, leading to increased operational efficiency and cost savings. Automation enables faster decision-making, improved loan assessments, and increased operational efficiency.

Offshoring 60

Offshoring Finance Robotics Process Automation Banking 60

IBM Services

FEBRUARY 14, 2024

But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system. AI is not yet loading the dishwasher after supper—but can help create a legal brief, a new product design, or a letter to grandma.

Retail 86

Retail Cybersecurity Insurance Automation 86

Vilmate

APRIL 27, 2022

However, the presentation of automation, artificial intelligence, and machine learning principles has taken a fair share of work off our shoulders. The sector of banking and finance is a good illustration of how businesses can adapt to contemporary concepts. Banking & Finance as the targeted sector for AI/ML.

Banking 52

Banking Finance Risk Management Risk Management 52

Paysquare

MAY 9, 2023

With a squeezed budget, most start-ups and small business owners find it challenging to hire a skilled accountant to manage daily cash transactions, bank account operations, create sale/purchase invoices, analyse financial data, and prepare financial statements. Owners also tend to miss out on tax benefits, rebates and deductibles.

Accounting 52

Accounting Outsourcing Banking Out-Tasking 52

Automation Anywhere

JUNE 3, 2021

This is especially true for Robotic Process Automation (RPA). Several of the most cutting-edge AI and machine learning technologies are making a tremendous impact on the way decisions are made and how tasks are processed, and it is apparent that they will continue to do so. This same technique is used in credit card fraud detection.

Robotics Process Automation 52

Robotics Process Automation Insurance Out-Tasking Automation 52

Immedus

JANUARY 12, 2023

Automation and technology problems. This could necessitate separate bank accounts holding each currency. Managing a payroll process for remote and international employees can also be a challenge, as it may involve transferring funds across borders and dealing with different banking systems and processes.

Payroll 52

Payroll Regulations Banking Out-Tasking 52

Planergy Software

MARCH 27, 2023

Xero Pricing Xero Features You’re missing out if you’re not using Xero for your accounting and bookkeeping needs. Unlike many traditional accounting tools, it does not require you to manually enter your financial data, as it is connected directly to your business’s bank account and credit cards.

Banking 52

Banking Finance Accounting Software 52

31 West

JUNE 30, 2022

These tools help register, process, and initiate payment in an automated mood. It includes improperly filled out expense reports by an employee or the unavailability of team managing expense reports. Finance and HR managers should use an automated and integrated process to avoid these issues.

Management 130

Management Finance Customer Support Software 130

Magellan Solutions

NOVEMBER 7, 2023

If you’re wondering if outsourcing is a viable option for your company, check this out! This is where outsourcing inbound calls and other administrative tasks to accommodate the spike in demand comes in. The banking and finance sector is one of the industries where customers often need round-the-clock assistance.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Outsource Workers

JUNE 12, 2023

Keeping up to date with bookkeeping tasks is vital if a business is to run smoothly; therefore, you need to ensure that all your financial activities are well documented. Hiring a virtual assistant for bookkeeping is the perfect way to ensure all those time-consuming tasks are done on time.

Payroll 52

Payroll Data Entry Out-Tasking Accounting 52

Planergy Software

AUGUST 25, 2022

AP Automation Digital Transformation Management & Leadership. For example, many customer-service-driven businesses such as banks have implemented digital transformation to improve customer experience, while reducing or eliminating repetitive tasks in the workplace. Download Free Copy. Written by. Mary Girsch-Bock.

Finance 52

Finance Robotics Process Automation Out-Tasking Banking 52

Planergy Software

SEPTEMBER 13, 2021

Thankfully, there’s a great deal of accounting tools and software available to make it easier for business owners to take care of these tasks themselves, or have someone else on staff to do it for them. Use this checklist of tasks to make sure you get it right. Business Accounting Tasks: Daily Edition. Record Transactions.

Accounting 89

Accounting Payroll Out-Tasking Right-Sizing 89

Magellan Solutions

MAY 19, 2023

LACK OF ARTIFICIAL INTELLIGENCE (AI) AND AUTOMATION Piled up workloads and time-consuming tasks can be challenging. Integrating automation in manual processes can level up the game for businesses. Companies should take advantage of the rise of automation and AI. With AI and automation, enhanced productivity is a given.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Hyland

JULY 5, 2022

What you need to know: Automation has been a feature of banking since the days of punched cards, but there’s significant scope to drive further cross-functional connectivity across most institutions. How robotic process automation supports users. > Read it all: How Robotic Process Automation (RPA) supports users.

Robotics Process Automation 72

Robotics Process Automation Sales Automation Human Resources 72