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2021 CX Highlights and What to Expect in 2022

TTEC

Host: Mark Hillary - CX Analyst & Author. Invitees: Peter Ryan, Principal Analyst, Ryan Strategic Advisory. Alistair Niederer, Head of EMEA, TTEC. Production/ Sound Engineer: Alex Diaz - th3cult.co.uk. Want more thought leadership and executive insight on the latest customer and CX industry issues?

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The best startup books you shouldn’t miss

TMS

Ben, the author of this amazing book, will demount everything you know about business and correct your way of thinking. Peter Thiel, the author of this book, talks about the uncommon insights of colossal companies out there and determines the future of the next businesses that are going to protrude the market. Creativity, Inc.: