about-us leaders 
Forrester Digital Transformation
MAY 17, 2022
Tell us about yourself: I help people seek, solicit, and speak data & information in safe to share environments. I can help data, technology, and business leaders influence culture change and ignite insight-driven decision making at their organizations.
The Global Small Business Blog
AUGUST 15, 2022
©iStock/Xavier Lorenzo What's affecting me, my clients, my colleagues and other global small business owners: We need leaders we can trust, who genuinely care and connect with us. Find out here from CEOs, founders, Nobel Prize winners, editors-in-chief, economists, and government leaders from around the world. Is that you?
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Forrester Digital Transformation
MARCH 20, 2023
Fully 69% of global voice-of-the-customer (VoC) and CX measurement leaders use a customer feedback management (CFM) tool, according Forrester’s 2022 global study of these leaders. That’s about the same number as the 70% who told us that their organization believes that the VoC/CX program is vital to its continued success.
Perficient Digital Transformation
APRIL 29, 2024
Then I’ll provide five obtrusive blockers to avoid as a servant leader or manager. Being Unobtrusive as a Servant Leader The principle at play here is that managers, leaders, and business owners realize the importance of individual contributors’ time. It’s a tough thing to get right.
Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur
According to the US Department of Labor, women earn on average about 80% of what men do. Posting a “gender-neutral” job ad is a step in the right direction, but there remains a large disparity in the types of jobs that women get, as well as the pay that they receive.
Redial
JANUARY 19, 2024
Having started the center with no Operations Managers, no Team Leaders and just 1 Supervisor, meant that we were serious about growing our own talent from among our 33 Redialers that started with us on Day 1. That’s a total of 26 promotions within 5 short months; and this is only the very beginning.
Forrester Digital Transformation
DECEMBER 6, 2022
“Help us help you.” This was the call to action we put out in July and August of 2022 to voice-of-the-customer (VoC) and customer experience (CX) measurement leaders around the world. We asked CX professionals responsible for VoC and CX measurement activities to tell us about their teams’ scope and structure, practices, and challenges.
Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst
As talent leaders, we can easily sit around and commiserate about the challenges facing talent acquisition. This session will share examples, stories, and data to help illuminate the path forward in one of the most challenging and complex hiring environments that talent leaders have ever seen.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably SMBs - are addressing supply chain challenges in 2023. You'll learn more about: Trending supply chain tech investments to consider. Forecasting techniques to manage inventory.
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