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Remote Work = Balance for Employees

Anexa

The COVID-19 pandemic has brought about significant changes to the way we work, including the widespread adoption of hybrid work models. This shift in priorities is not surprising given the stress and uncertainty that the pandemic has brought about. One major challenge is the impact on employee health and well-being.

BPO 52
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Leveraging the Power of Social Media for Exceptional Customer Service

Anexa

In this era of heightened customer expectations, utilizing social media for customer service is no longer a luxury but a necessity for brands aspiring to build long-lasting customer relationships and thrive in a competitive market. Your critical bottom line will benefit from our involvement with your social media and CX strategies.

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Next Level Customer Service: The Chatbot

Anexa

Anytime we talk about digital customer service platforms, it opens the door to the role that BPO outsourcing companies can play in supporting a post-pandemic marketplace. We also feature bilingual services – a clear advantage considering the growth of the Hispanic market in the US today. Reach out to Anexa today.

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Thoughts About Diversity in Careers in Technology

Capgemini

Thoughts About Diversity in Careers in Technology Capgemini NA 6 Mar 2017. In this article, Danielle shares her thoughts about diversity in careers in technology. 3] “Diverse companies are 70% more likely to report their firm has captured a new market.” [4] Awareness if the first step at tackling any problem. percent.” [5].

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Nearshore Outsourcing in a Post-COVID Era

VXI

While offshore outsourcing had been the general practice for a decade, companies in the US have gradually grasped the challenges and complexities of collaborating with a labor force that demonstrates a slight—if not considerable difference in culture, communication, and language. The value that nearshore offers. VXI Guatemala Team.

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5 Ways to Increase Diversity in Medical Product Development

Transperfect

Many regulatory bodies, including the US Food and Drug Administration (FDA), require clinical trial data to ensure a medical product’s safety and efficacy prior to approving new treatments. This is to provide greater insight into how the medical product entering the market will be received in real world application.

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How fintech innovation is driving digital transformation for communities across the globe  

IBM Services

How Dollarito is connecting larger financial institutions with financially underserved communities According to research from the US Government Accountability Office, roughly 45 million people lack credit scores because they don’t have certain data points that credit scores are based on, which limits their eligibility.