The Global Small Business Blog

MAY 8, 2024

©iStock/Antonio_Diaz International Finance Corporation's (IFC's) white paper, “ Banking on Women Who Trade Across Borders ," underscores the critical need for gender equality in international trade and trade finance. Women Entrepreneurs Grow Global® also understands and actively supports empowering women in international trade. For those who don't know, wegg® educates women business owners to level the playing field for women interested in taking their business to the next level through globaliz

Banking 160

Banking Finance 160

IBM Services

MAY 6, 2024

The global economy runs on transactions, and 70% of transactions by value run through an IBM Z® mainframe. Many of the world’s largest enterprises rely on IBM Z to support their core business, and by a process of continued innovation, IBM Z brings industry-first technologies to our clients with each new generation. Modern mainframe skills are critical as businesses implement AI, modernize their applications, integrate across the enterprise and continue digital transformation.

Administrative 94

Administrative Jobbing Automation Collaborations 94

The Global Small Business Blog

MAY 7, 2024

©iStock/Nuthawut Somsuk No firm is an island. Proof is in this article. Collaboration, joint ventures and quasi mergers are the keystones for expansion in an ever-evolving global economic landscape. Industry giants such as Disney, Ford, and Microsoft are charging ahead with a fresh strategy for global growth amidst the ongoing challenges in commerce.

Collaborations 195

Collaborations Marketing 195

Redial

MAY 2, 2024

As a business owner or a CEO is important to ask certain questions to get a clear picture of what you are hiring, in the case of a Nearshore service, here we have some key questions to ask your next outsource provider. What are the benefits of outsourcing our call center services? Outsourcing call center services offers businesses the opportunity to optimize costs, access specialized talent, enhance scalability, and focus on core competencies, ultimately leading to improved customer experiences

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Call Center Nearshoring Outsourcing Service 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

V-Soft Consulting

MAY 7, 2024

In this rapidly advancing technological landscape, businesses must adopt the latest technology trends to remain at the forefront of the competition. Generative Artificial Intelligence, or Generative AI, is one of the most significant revolutions that is transforming the way businesses operate and optimizing their workflows. By integrating Generative AI (Gen AI) capabilities into collaborative chatbots, virtual assistants, and other business applications, organizations can reap the benefits of in

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Collaborations Efficiency 59

Amzur

MAY 7, 2024

What if your ERP could do more than manage core functionalities like financials and inventory? NetSuite, for instance, is changing the game with cutting-edge artificial intelligence (AI) capabilities. NetSuite’s AI goes beyond basic automation. It empowers businesses with intelligent features like predictive analytics, AI-powered workflows, and advanced data visualization, helping you transform raw data into actionable insights that drive strategic decision-making and optimize operations.

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Out-Tasking Advisory Automation Analytics 59

Intelligent Management Inc.

MAY 9, 2024

Thousands of views on LinkedIn On 31st March this year, as it was the birthday of Dr. Goldratt who developed the Theory of Constraints, we posted a photo of him and a short message : Today is Dr. Eliyahu Goldratt’s birthday. We spent the morning surfacing assumptions that we can challenge in order to create a breakthrough, the way Dr. Goldratt taught us.

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Manufacturing Design Management Sales 68

IBM Services

MAY 8, 2024

In the ever-evolving landscape of cybersecurity, businesses are constantly seeking robust solutions to fortify their defenses and navigate the complex challenges posed by cyberthreats. FreeDivision, an IBM Business Partner, stands out in the field by understanding the local needs of its clients. Operating as a security service partner, FreeDivision leverages IBM’s endpoint detection and response (EDR) solution, IBM Security® QRadar® EDR, as part of its solution, freedivision.io,

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Cybersecurity Automation Manufacturing Collaborations 68

3Pillar Global

MAY 6, 2024

Driving innovation in the healthcare space has traditionally been a challenge, to say the least. The good news? Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. VP of Client Success Carl Rudow and our healthcare industry lead, Steve Rowe, unpack why we may well be entering a golden age of innovation in healthcare on the latest episode of The Innovation Engine.

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Healthcare Robotics Process Automation Engineering Automation 59

Intugo

MAY 8, 2024

The Advantages of Customer Service Outsourcing in Mexico Nowadays, customer service stands as the cornerstone of success. How a company interacts with its clientele can either bolster its reputation or lead to its downfall. Simultaneously, Mexico has become a hub for outsourced customer services, offering factors that make it a preferred choice for businesses globally.

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Customer Service Outsourcing Service Government 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

MAY 2, 2024

©iStock/Geleanu Mihai Shopify President Harley Finkelstein wants to make your customer base global. So do we. Simple as that. "International is a massive area of growth for us,” he [Finkelstein] said. “So not only can any brand of all sizes use Shopify, but once they start selling with us, we want to make it default global, meaning we want their customer base to be global.

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Everest Group

MAY 8, 2024

Data Observability Technology Provider The rising adoption of AI and ML has revolutionized how enterprises use data, elevating its importance to unprecedented levels. Today, data is integrated into every facet of operations to facilitate decision-making and drive innovation, resulting in a substantial increase in data access and consumption. However, the ever-evolving landscape of high-volume data, coupled with intricate interdependencies between platforms, has amplified challenges for data team

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Research Marketing Sourcing Service 52

IBM Services

MAY 8, 2024

At IBM Cloud, we are committed to helping enterprises across industries leverage hybrid cloud and AI technologies to help them drive innovation. For true transformation to begin, we believe it is key to understand the unique challenges organizations are facing—whether it is keeping data secured, addressing data sovereignty requirements or speeding time to market to satisfy consumers.

Regulations 66

Regulations Healthcare Government Design 66

Airswift

MAY 8, 2024

Source: Frame Stock Footage/Shutterstock LinkedIn''s 2024 report on the fastest-growing roles, "Jobs on the Rise," has been released, and to no one's surprise, tech and energy jobs have secured top positions in the ranking! Drawing data from LinkedIn, this report identifies 10 jobs in Canada that have seen the most substantial growth over the past five years.

Jobbing 52

Jobbing Sourcing 52

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Perficient Digital Transformation

MAY 8, 2024

Recently, React released React19 Beta. It includes some exciting changes, updates, APIs, and hooks. This React 19 update article will cover some significant new hooks we need to understand, as well as reference code and working snapshots. Contents: Introduction to React Compiler. Document Metadata. Automatic Re-rendering with the inbuilt memo , useMemo , and useCallback hooks.

Flexibility 52

Flexibility Management Design 52

Everest Group

MAY 8, 2024

IT service providers are increasingly exploring monetizing their proprietary software tools and accelerators as independent products. This strategic decision can create new revenue streams and differentiate providers. While these accelerators offer numerous benefits, they face challenges in gaining client acceptance. In this blog, we explore the pricing strategies for accelerators and discuss five crucial factors that providers need to consider to maximize the value of their assets.

Service 52

Service Sales Software Research 52

IBM Services

MAY 8, 2024

The recent validated what many of us in the industry already knew: Identity has become the leading attack vector. The 2024 report showed a 71% increase in valid identities used in cyberattacks year-over-year. What really puts it into perspective is the realization that you are just as likely to have your valid identity used in a cyberattack as you are to see a phishing attack in your organization.

Administrative 59

Administrative Accounting Risk Management Risk Management 59

Mattsen Kumar

MAY 7, 2024

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions. Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction.

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Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

The Hackett Group

MAY 7, 2024

MIAMI, FL (May 7, 2024) – The Hackett Group, Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance, today announced its financial results for the first quarter, which ended on March 29, 2024. Financial Highlights Total revenue in the first quarter of 2024 was $77.2 million and revenue before reimbursements was $75.7 million, which exceeded the high end of our guidance.

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Advisory Management Accounting Service 52

The Global Small Business Blog

MAY 6, 2024

©iStock/jetcityimage What's affecting me, my clients, my colleagues and other global small business owners: Full report on the Berkshire Hathaway Annual Meeting 2024. US campus protests: Final memories for some students. A quick view of what Lumiere is capable of ( Google AI generating video service ). Quote of the week: "If you are lucky in life, make sure a bunch of other people are lucky too." – Warren Buffett (2024) Look out Shopify and say hello to Swap , for DTC players in e-commerce.

E-Commerce 156

E-Commerce Service 156

Everest Group

MAY 9, 2024

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. But can it move from consumer applications to the enterprise environment? Read on to explore agentic AI’s potential to transform operations and the challenges of this rising technology.

Robotics Process Automation 64

Robotics Process Automation Automation Government Software 64

IBM Services

MAY 8, 2024

Amid the dynamic realms of modern business and technology, organizations seek to maintain a competitive edge and elevate business outcomes and user experiences through their SAP investments. The crux of this endeavor lies in fostering continuous value creation throughout the journey. Drawing from my experience with clients across expansive, multi-year SAP engagements, there are three areas where collaborative value creation and charting future roadmaps intertwine seamlessly. 1.

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Advisory Collaborations Managed Services Automation 59

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Working Solutions Outsourcing

MAY 7, 2024

In today’s fast-paced world, businesses are constantly searching for strategies that not only streamline operations but also enhance the customer experience. On-Demand Virtual Customer Service emerges as a pivotal solution, offering significant cost savings, global 24/7 support, specialized skills without the overhead, and robust disaster recovery protocols.

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Customer Service Streamline Operations Service Call Center 52

SEBPO

MAY 7, 2024

AMO Podcast Total 0 0 0 0 SEBPO’s Todd Handy on Outsourcing Tips for Media Companies On a special edition of the AMO Podcast welcomes Todd Handy , the Chief Revenue Officer at SEBPO, a leading global outsourcing partner that serves the advertising, media, and technology industries. In this discussion , we dig into how companies should properly think about outsourcing, the scale, save, and succeed framework, how to overcome or avoid the common mistakes and fears in outsourcing, and why media comp

Global Outsourcing 52

Global Outsourcing Outsourcing Service 52

The Global Small Business Blog

MAY 4, 2024

©2024 Laurel J. Delaney. All rights reserved. "We build too many walls and not enough bridges.

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Perficient Digital Transformation

MAY 7, 2024

Providing feedback is essential for driving innovation, improving technical and behavioral skills, and strengthening team dynamics. The EAST methodology (Easy, Attractive, Social, Timely) offers a powerful framework for delivering feedback in a way that is more easily received and applied, which can help promote an environment of continuous growth. By applying these principles, individuals can overcome common challenges in feedback communication, transforming interactions into opportunities for

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Sales Collaborations Management 52

Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics

Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.

Sourcing

IBM Services

MAY 6, 2024

IBM and AWS study: Less than 25% of current generative AI projects are being secured The enterprise world has long operated on the notion that trust is the currency of good business. But as AI transforms and redefines how businesses operate and how customers interact with them, trust in technology must be built. Advances in AI can free human capital to focus on high-value deliverables.

Government 68

Government Cybersecurity Collaborations Software 68

Magellan Solutions

MAY 6, 2024

As a business owner, you’re always looking for ways to streamline your operations and get more done with fewer resources. Did you know that 24% of small businesses outsource to improve efficiency ? You’re probably curious about the different types of outsourcing that can benefit your company. From boosting productivity to reducing expenses, outsourcing has become a popular tool for improving operations.

Outsourcing 52

Outsourcing Offshoring Nearshoring Human Resources 52

SEBPO

MAY 6, 2024

Media Financial Management Annual Conference Total 0 0 0 0 May 19-22, 2024 Hyatt Regency Riverfront, Jacksonville, FL Media Financial Management Annual Conference This year’s Media Financial Management Annual Conference boasts a streamlined experience designed to maximize value and make the most of your time. You’ll gain new connections, new strategies for tackling tough issues, and discover a variety of ways to boost your company’s bottom line.

Management 52

Management Sales Outsourcing Design 52

The Global Small Business Blog

MAY 9, 2024

©iStock/SARINYAPINNGAM In Descartes's third annual consumer sentiment study of ecommerce, it shows that home delivery online buying grows , but too many consumers still experience delivery woes. The study shows that 39% of respondents made more online purchases in the period surveyed this year compared to last year, and that 57% made purchases in at least one new product category this year.

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Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting