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Today in Global Small Business: Imitation Isn't Enough With AI

The Global Small Business Blog

©iStock/CHOLTICHA KRANJUMNONG What's affecting me, my clients, my colleagues and other global small business owners: The ethical issues of AI ; imitation isn't enough. Fears of trade protectionism are overdone. The fallout of Red Sea disruptions for global trade and inflation. Quote of the week: "The freer the flow of world trade, the stronger the tides for economic progress and peace among nations.

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Benefits of Nearshoring with Redial BPO

Redial

Nearshoring offers businesses proximity and cost savings, access to skilled professionals, streamlined legal compliance, operational flexibility, and enhanced customer satisfaction. These benefits make nearshoring a compelling option for optimizing operations and delivering exceptional customer experiences. Proximity and Cost Savings By outsourcing operations to nearby countries with lower labor costs, businesses can enjoy easier communication, travel, and collaboration while reducing overall ex

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Energizing Zimbabwe's Export Growth: ZimTrade

The Global Small Business Blog

©iStock/NatanaelGinting Zimbabwe-based ZimTrade , a trade information portal, has developed an export program to empower female owned businesses with export knowledge and skills that will help at least 200 women entrepreneurs contribute to significant exports in the region. The program will help women business owners get export ready.

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5 Obtrusive Blockers to Avoid as a Servant Leader

Perficient Digital Transformation

We’ve all heard of servant leadership. The concept of “being a servant” to your teams and treating employees as critical individuals to be cultivated and empowered, has strong merit. However, many organizations fall short, with those at the top of the hierarchy viewing employees as interchangeable cogs in the corporate machine. Instead of diving deep into the theories, practices, and benefits of servant leadership, I will focus on a specific, related principle or mind-set: being unobtrusive.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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NetSuite Customization: Transform Your ERP to Drive Business Success

Amzur

Many businesses invest in enterprise resource planning (ERP) software hoping to streamline operations and gain better insight into their data. However, off-the-shelf ERP solutions often force businesses to adapt their processes, leading to inefficiencies, frustrations, and missed opportunities. NetSuite offers a compelling alternative: a highly customizable ERP platform that empowers businesses to tailor the system to their precise needs.

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Commerce strategy: Ecommerce is dead, long live ecommerce

IBM Services

In today’s dynamic and uncertain landscape, commerce strategy—what we might formerly have referred to as ecommerce strategy—is so much more than it once was. Commerce is a complex journey in which the moment of truth—conversion—takes place. This reality means that every brand in every industry with every business model needs to optimize the commerce experience, and thus the customer experience , to drive conversion rates and revenues.

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From Spreadsheet Chaos to Data Strategy Triumph with Perficient

Perficient Digital Transformation

Uncovering the Challenge: Relying on Spreadsheets for Portfolio Analysis A leading wealth and asset management firm recently sought our financial services expertise for a critical challenge. Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. The Perficient Approach: Transforming Operations through Strategic Consulting Our team embraced the challenge, conducting a meticulous two-week analysis to uncover the root issue: a cu

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The impact of employee engagement on your organisation

The Scalers

Employees today are looking for more than just a 9-to-5 job. They want to be motivated, appreciated, and enthusiastic about the organisation they work for. In other words, they want to be engaged. According to a 2023 report by communications firm Edelman, 80% of people desire personal empowerment at work , and 71% prioritise making a societal impact.

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Data privacy examples

IBM Services

An online retailer always gets users’ explicit consent before sharing customer data with its partners. A navigation app anonymizes activity data before analyzing it for travel trends. A school asks parents to verify their identities before giving out student information. These are just some examples of how organizations support data privacy , the principle that people should have control of their personal data, including who can see it, who can collect it, and how it can be used.

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International Tax Laws On E-Commerce May Change Global Trade

The Global Small Business Blog

©iStock/Galeanu Mihai International tax laws on e-commerce may change the industry and global trade — perhaps not for the better, resulting in higher consumer prices. E-commerce has enjoyed such a meteoric rise over the past decade that ordering pretty much anything online and receiving it within a few days is now routine for consumers all over the world.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Navigating the Shift to Next-Gen Customer Engagement Technology Products in the Life Sciences Sector | Blog

Everest Group

Life sciences enterprises are undergoing a generational shift, transitioning from outdated legacy customer relationship management (CRM) systems to modern Customer Experience Platforms (CXP). Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog.

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ELT IS DEAD. LONG LIVE ZERO COPY.

Perficient Digital Transformation

Imagine a world where we can skip Extract and Load, just do our data Transformations connecting directly to sources no matter what data platform you use? Salesforce has taken significant steps over the last 2 years with Data Cloud to streamline how you get data in and out of their platform and we’re excited to see other vendors follow their lead. They’ve gone to the next level today by announcing their more comprehensive Zero Copy Partner Network.

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What Is Bank Reconciliation? A Brief Guide for Business Owners

inDinero

First thing’s first: What is Bank Reconciliation? Bank reconciliation is the process of aligning internal documentation with the balances shown on your bank statements. Quality record-keeping and attention to detail are the most important aspects of this task. For growing businesses, bank reconciliation can seem complicated, but it has important benefits that could optimize cash-flow management and even prevent fraud.

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AI transforms the IT support experience

IBM Services

We know that understanding clients’ technical issues is paramount for delivering effective support service. Enterprises demand prompt and accurate solutions to their technical issues, requiring support teams to possess deep technical knowledge and communicate action plans clearly. Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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How Saudi Arabia Is Becoming a Hot Spot For Global Technology Manufacturing

The Global Small Business Blog

©iStock/SweetBunFactory Saudi Arabia's Vision 2030 transformation has already brought change and growth to the nation's economy and society, with technology, tourism, and sports gaining global attention. Now Saudi Arabia has set its intentions on advanced manufacturing, and one company, Alat (Arabic for "machine"), is taking the lead to make the country a new global center for advanced and sustainable industry.

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Boosting Project Readiness in Technology Talent: A Comprehensive Framework for Developing Project-Ready Workforce | Blog

Everest Group

To combat the technology talent shortage and improve project readiness, technology firms are investing in comprehensive initiatives across the talent management value chain, including learning and development platforms, niche partnerships, and other strategies. Explore how Everest Group’s 3A framework can help firms assess, acquire, and activate project-ready talent at scale.

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Understanding Perceptible Information with Audio Descriptions and Captions in Universal Design – 7

Perficient Digital Transformation

In the pursuit of creating inclusive environments, Universal Design principles emphasize the importance of ensuring accessibility for individuals with diverse sensory needs. Audio descriptions and captions play a pivotal role in making audiovisual content accessible to people with visual or hearing impairments, aligning seamlessly with the ethos of Universal Design.

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Why Is Mexico’s Labor Force Such a Strategic Advantage for U.S. Manufacturers?

Ivemsa

Mexico’s cost-effective labor is one of the main advantages for U.S. manufacturers. Finding skilled workers in the U.S. has proven challenging in recent years due to the slowdown of workers interested in entering the manufacturing industry. Furthermore, industrial labor costs are much higher in the U.S. than in Mexico, which is why many are considering nearshoring to Mexico.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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VeloxCon 2024: Innovation in data management

IBM Services

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management. Hosted by IBM® in partnership with Meta, VeloxCon showcased the latest innovation in Velox including project roadmap, Prestissimo (Presto-on-Velox), Gluten (Spark-on-Velox), hardware acceleration, and much more.

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Top Global Artificial Intelligence Markets

The Global Small Business Blog

©iStock/Adrian Vidal This report, " Top Global Artificial Intelligence Markets ," presents a brief overview of top Al global hubs outside the United States. Each country includes an Al ecosystem overview, government incentives and policies, education and research institutions, leading events, and industry groups. The initial markets for this report were selected based on global rankings, the highest number of Al companies concentrated there, venture capital, and related research institutions.

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Safeguarding Against AI-Powered Cyberattacks: AI As An Antidote

Amzur

Introduction As intruders and attackers become more intelligent by embracing AI technologies, CIOs are under immense pressure to confront AI-powered cyberattacks to protect their infrastructure and assets. If you’re one among them, it’s time to reassess and strengthen your cybersecurity strategies to ensure the organization’s security and trust. But why?

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Integrating Cypress: A Practical Guide to Streamlining Your Development Process

Perficient Digital Transformation

In the final installment of our series on Cypress, we explore how to integrate this powerful testing tool into your development workflow. By incorporating Cypress into your continuous integration and deployment (CI/CD) processes, you can automate testing, improve code quality, and accelerate deployment cycles. This article provides practical steps and best practices for making Cypress a seamless part of your development pipeline.

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Reshoring – The Future of Supply Chains

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

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Top 9 Questions: ESG & the Contact Center RFP

Blue Ocean

The concept of ESG has had its place in the business world for a couple of decades, but it is only recently that it has become mainstream. One of the more complex aspects of upholding the standards a company values is ensuring its vendors are similarly committed. This holds especially true in the world of outsourced customer service, where your vendor is literally representing your brand and your values.

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How to prevent prompt injection attacks

IBM Services

Large language models (LLMs) may be the biggest technological breakthrough of the decade. They are also vulnerable to prompt injections , a significant security flaw with no apparent fix. As generative AI applications become increasingly ingrained in enterprise IT environments, organizations must find ways to combat this pernicious cyberattack. While researchers have not yet found a way to completely prevent prompt injections, there are ways of mitigating the risk.

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I Like Bold Colors

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "I like bold colors but usually wear black.

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Healthcare Innovation Requires Deliberate Action, Not More Strategy

3Pillar Global

Over the past 15 years I’ve led strategy and product work with leaders across health systems, payers, and pharmaceutical manufacturers. I’ve launched new pharmacy businesses, built patient check-in flows, and planned how to revamp payer ASO offerings. My big takeaway: healthcare leaders already know what needs to be built. They know what needs to change to make life better for patients and drive the business forward.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Charting Your Course to Success: A Guide to Crafting Powerful OKRs for Product Development

Perficient Digital Transformation

Last week, we introduced the concept of Objectives and Key Results (OKRs) – a goal-setting framework for aligning your teams, fostering innovation, and driving measurable outcomes – and demonstrated the differences between OKRs and KPIs. If you haven’t explored that post yet, you can find it here. Now, let’s dive into how OKRs can transform your product development process and explore the art of creating powerful & measurable objectives.

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Outsource Accounts Payable: Save Time and Reduce Costs

Magellan Solutions

Are you tired of the constant hassle and headaches of managing your in-house accounts payable team? Look no further and outsource accounts payable. It could be your business’s game-changing solution. The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. This impressive growth shows that businesses increasingly need efficient and cost-effective accounts payable management solutions.

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5 steps for implementing change management in your organization

IBM Services

Change is inevitable in an organization; especially in the age of digital transformation and emerging technologies, businesses and employees need to adapt. Change management (CM) is a methodology that ensures both leaders and employees are equipped and supported when implementing changes to an organization. The goal of a change management plan, or more accurately an organizational change plan, is to embed processes that have stakeholder buy-in and support the success of both the business and the

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How to resign from a job you just started without burning bridges

Airswift

Embarking on a new job adventure is often filled with anticipation and aspirations for future achievements. However, you may find yourself pondering the idea of resigning from a recently begun job, whether due to unexpected situations, misaligned expectations, or the sudden allure of a different, more enticing opportunity.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.