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Predictions 2022: Continued Uncertainty Forces Attention On Securing Relationships

Forrester Digital Transformation

Continued uncertainty has put more emphasis on third-party relationships and collaboration. How will that impact security concerns in 2022?

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Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment

Everest Group

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. LEARN MORE ABOUT Top Service Providers

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8 Tips For Excellent Customer Service To Colleges & Universities

31 West

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates. Training should cover all aspects of the institution’s services and resources.

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CGS Releases TeamworkAR™ – Enterprise-ready Augmented Reality Training and Collaboration Platform

CGS Inc

01/11/2022. Enable easy-to-use AR solution to support field services professionals across the enterprise. Amid the continued pandemic disruption, companies evolved much of their customer service strategy to address heightened consumer needs; some accelerating the implementation of technology support as an option. A majority (53.5

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Top 10 stories we loved at CommunityLIVE 2022

Hyland

At CommunityLIVE 2022, we heard about some of the best ways we all — Hyland employees and our customers and partners — are innovating for faster processes, easier communication, happier colleagues and better experiences for the people who rely on them. Reporting from Nashville: 10 moments we loved from CommunityLIVE 2022.

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7 Major IT Outsourcing Trends for 2022

Groove Technology

This article will walk you through 7 main IT outsourcing trends expected to emerge in 2022, along with their implications for your organization. This article will walk you through 7 main trends expected to emerge in 2022, along with their implications for your organization. What will be the IT outsourcing trends in 2022?

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5 BIG IDEAS: What’s driving CommunityLIVE 2022?

Hyland

5 big ideas driving CommunityLIVE 2022. You’ve tackled storing and managing your content – now learn about all the ways you can unlock its value by harnessing the power of content services capabilities. Learn about opportunities to benefit from Hyland managed services . John Sakers, Imaging Solutions and Services, Inc.$.