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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach.

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RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. It also acquired GULF CX with a value of $12.2

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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

You want to be certain that your needs are addressed when evaluating outsourcing quotes. You should base your decision on which one offers the finest customer service. A distinguished company will take pride in giving exceptional customer service. billion in revenue in just the first half of 2022.

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Unlocking Business Potential with BPO

NoonDalton

Enter Business Process Outsourcing (BPO) – a game-changer for companies in every growth phase. The Emergence and Evolution of BPO Outsourcing Unraveled BPO is all about handing over certain non-core business tasks to external experts. Today’s outsourcing is about creating immediate and long-term value.

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Strategic Outsourced Business Solutions for Every Need

Magellan Solutions

Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies. Outsourced IT services include managed IT, software development, cloud computing, data science, and web/mobile development.

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Top 20 Best Outbound Call Centers in the Philippines (2024)

Magellan Solutions

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. billion in the year 2022. No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. Key Features: Strong focus on delivering high-quality services.

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RCX Unveils its 22 Strategy:Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. It also acquired GULF CX with a value of $12.2