Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond? India will bring 1.8

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding. REGISTER.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year. 4 position.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. This information was used to create customized pitch for the client.

Research 40

Research Nearshoring BPO Global Business Services 40

Everest Group

DECEMBER 8, 2023

3 positions in expectations for 2022 and 2023, respectively. “’Do Do more with less’ will be the mandate in 2024 for both enterprises and service providers,” said Hrishi Raj Agarwalla, vice president at Everest Group. Further, enterprises expect to increase the leverage of Global Business Services and offshore locations.

Analytics 52

Analytics Cybersecurity Offshoring Research 52