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21 Chatbot Statistics for 2021

Simplr

We’ve got you covered with the latest chatbot statistics for 2021. Read on as we share the latest stats and trends you need to know about chatbots in 2021. Looking to take your chatbot to the next level? Or perhaps looking for data to support the debut of a bot on your website? Chances are that chatbots are here to stay.

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CGS Named to Top 20 IT Training Companies List for 2021 by Training Industry

CGS Inc

11/02/2021. New York, NY – November 2, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that it has been named to Training Industry’s 2021 Top 20 IT Training Companies List. Company size and growth potential. Strength of clients and geographic reach.

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If IT Is from Mars, Procurement Is from Venus: 5 Steps to Break the Chasm between IT and Procurement for IT Sourcing

Everest Group

It may seem at times that the IT and procurement departments can be on different planets when it comes to IT sourcing services spend. Anyone who has set up a new procurement department at a firm with large volumes of untracked indirect spend knows they first need to target the IT department and get involved in their sourcing projects.

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Why offshoring SaaS development in 2021 is a good idea

The Scalers

In fact, according to studies, SaaS is expected to reach a market size of over $185.8 Without a solid team or the right infrastructure in place, businesses simply cannot take on projects of this scale. Source: McKinsey. The post Why offshoring SaaS development in 2021 is a good idea appeared first on The Scalers.

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Healthcare Payer Digital Services PEAK Matrix® Assessment 2023

Everest Group

We focus on payer digital services market size and growth, digital service themes for healthcare payers, provider assessments on several capability- and market-success-related dimensions, and Everest Group’s independent assessment of the providers to help enterprises make the right sourcing decisions.

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3 Reasons Ecommerce Brands May Be Underprepared for the 2021 Holiday Season

Simplr

Why the 2021 season won’t be a “return to normal” as challenges around recruitment, shipping, and customer demand still linger a year after lockdown. Tis the season for CX leaders to start planning for the 2021 holiday shopping season! That’s right. holiday retail sales in 2021 will rise 2.7% According to eMarketer , U.S.

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Want To Outsource Data Entry in 2021? – Here’s What To Expect

Magellan Solutions

You don’t have to squint too hard to know the answer: Yes, Data Entry Services is still relevant and important in 2021. We will also look at factors to consider to enable SMEs to make the right choice. What to Expect in Data Entry on 2021. The post Want To Outsource Data Entry in 2021? Customization. TALK TO US!