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Top 10 Help Desk Management Software For 2021

31 West

Microsoft Dynamics 365 Customer Service: Image Source: Vimeo. Zendesk: Image Source: growthdot.com. Flexible ticketing management. Jitbit: Image Source: JitBit.com. Hubspot Service Hub: Image Source: i1.wp.com. Freshservice: Image Source: website-assets-fs.freshworks.com. UI is plain and simple. ?

Software 130
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Overcoming The Great Resignation with Co-Sourcing

Premier BPO

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values. what caused the great Resignation 2021 ?

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Understanding MuleSoft What is it and how does it work?

Groove Technology

Its Anypoint Platform enables organizations to integrate their systems, services, and APIs in a flexible, scalable, and secure manner. MuleSoft is a technology company that provides an integration platform for connecting applications, data sources, and APIs. What is MuleSoft? It was founded in 2006 and acquired by Salesforce in 2018.

Sourcing 130
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ScaleHub Named Innovation Index Award 2021 Recipient By Deep Analysis

ScaleHub

ScaleHub is honored to have been selected as one of Deep Analysis’ Innovation Index Award Recipients for 2021! Shows flexibility. In the Innovation Index Report for 2021 , Deep Analysis commented on ScaleHub’s approach to cognitive capture, saying: “There is no question that ScaleHub checks the innovation box with a bold marker.

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Avasant Ranked Among Best Outsourcing Advisors of 2021 by The International Association of Outsourcing Professionals

Avasant

Los Angeles, April, 2021. IAOP’s 2021 Global Outsourcing 100 award is the sourcing industry’s most respected independent recognition. With the pandemic and subsequent turmoil, selecting the right partner and sourcing advisor has never been more challenging. The newsstand on-sale date of this issue is May 18, 2021.

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Customer Experience Management (CXM) Outsourcing Spiked 12-14% in 2021 as Enterprises Doubled Down on Delivering Digital Experiences to Customers—Everest Group

Everest Group

DALLAS, January 10, 2023 — Following pandemic shutdowns in 2020, the global outsourced customer experience management (CXM) market spiked in 2021, with the fastest year-on-year growth (12-14%) in recent history, according to Everest Group. This drives maximized operational and financial performance and transformative experiences.

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Avasant recognized for Excellence in Strategic Partnerships 2021

Avasant

Avasant recognized for Excellence in Strategic Partnerships 2021 Avasant is proud to be recognized for the second consecutive year in the category of “Excellence in Strategic Partnerships” from the Industry Association of Outsourcing Professionals (IAOP) – a position of honor. Los Angeles, CA | August 10, 2021.