Magellan Solutions

JULY 22, 2021

But unlike other BPO functions, any outsourced medical-related tasks require special qualifications. For example, around 200,000 of Filipino registered nurses are currently working in non-hospital jobs like the BPO sector. We will also provide some reasons why many Filipino medical professionals work in the BPO industry.

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BPO Outsourcing Call Center Service 52

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

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Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

DECEMBER 5, 2019

With over 800 BPO companies, around 1.5 Because of its best value services, it does not only cater to small businesses and startups but even to the key players in the industry. In the beginning, only a team of four people work on the development and management of this project management tool. AXA Insurance. AccorHotels.

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Outsourcing Call Center BPO Offshoring 59