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Customer Service Outsourcing Vs In-House Support Team: What Should You Choose?

Magellan Solutions

This company can be near your business (nearshore) or outside the country you are operating (offshore). Several industries are partnering with offshore companies to provide them support for their clients’ inquiries. As mentioned, offshore and nearshore are two types of outsourcing. BPO companies will provide it to you as well.

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Magellan Solutions joins FEU’s Alumni Placement Expo (APEx): Annual Job Fair 2016

Magellan Solutions

Since 2005, Magellan Solutions has been giving superior-quality contact center and other business process outsourcing (BPO) services to onshore and offshore companies. The event is one of the many activities in the Philippines that uphold employment and career advancement in the country. Outsource jobs to Magellan Solutions.

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The Road To Pioneering 2 Decades Of Philippines Call Center Outsourcing

Magellan Solutions

By 2003 , call center outsourcing philippines and worldwide bpo companies consisted of 5,320 call centre operations. . By this time, Magellan Solutions had started to open its own doors in 2005. . We are considered more of a generalist BPO company for SMEs. A BPO provider’s location impacts the: Available languages.

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Why US Companies Should Probably Never Outsoure Call Center Philippines Again, But They Do

Magellan Solutions

Here we look at some of the most common worries in outsourcing to contact center solutions Philippines : Offshore call centers make your customers feel disrespected. They know that the only reason you offshore customer service is to save money. This means that the BPO industry’s workforce grew up with IT.

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Magellan Solutions joins FEU’s Alumni Placement Expo (APEx): Annual Job Fair 2016

Magellan Solutions

Since 2005, Magellan Solutions has been giving superior-quality contact center and other business process outsourcing (BPO) services to onshore and offshore companies. As work and employment go global, this event is one of the many activities in the Philippines that uphold employment and career advancement in the country.

Jobbing 40
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Outsourcing a Test Call Center Service

Magellan Solutions

Many small, medium, and large-scale companies have partnered with call centers and other business process outsourcing (BPO) companies for purposes of decreasing their overhead costs while increasing productivity and efficiency. Not all call centers and BPO companies offer this testing service to their clients.

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21 Reasons Why Not To Outsorce Customer Service Philippines

Magellan Solutions

Most BPO companies in the country offer 24/7/365 schedules to guarantee that there will always be someone even when your in-house team clocks out for the day. But after years in the industry, BPO agencies have understood the importance of hiring and training with quality. What’s in it for you? Loss of Brand Image. Weather/Season.