Microsourcing

APRIL 15, 2024

Given the choice, there’s no doubt most of us would prefer to live in a world where we had never heard of COVID-19. A world in which more than 7 million people had not succumbed to the disease 1. A world that had not endured one of the worst job crises since the Great Depression 2.

Outsourcing 52

Outsourcing Service Jobbing Healthcare 52

Microsourcing

OCTOBER 18, 2023

More than a century after it started life as a grocery wholesaler 2 , Jumbo is every bit a retail juggernaut and much of its modern-day success is due to a growing commitment to intelligence-driven customer service.

Customer Service 52

Customer Service Service Retail Marketing 52

Magellan Solutions

JULY 19, 2021

Healthcare services outsourced are: provider services. payer services. pharmaceutical services. Due to this, the demand for healthcare telephony services is at an all-time high. Services offered of medical call center consulting centers. Patient services. Customer Service. Customer Service.

Call Center 52

Call Center Healthcare Data Entry MicroSourcing 52

Microsourcing

SEPTEMBER 3, 2023

Recruitment can be a tricky business in any industry but there are several factors that make life particularly challenging for managers and HR leaders in construction and engineering services. From the number of staff needed to the skill sets required, it is rarely a case of one size fits all.

Engineering 52

Engineering Service Outsourcing Management 52

Microsourcing

MAY 29, 2023

Outsourcing has long been a valuable strategy for businesses keen to increase efficiencies and reduce costs in areas as diverse as customer service, information technology and data management.

Engineering 52

Engineering Outsourcing Service Offshoring 52

NoonDalton

JUNE 12, 2023

million individuals in the country have registered on international online platforms, offering their freelancing services. Reputable outsourcing providers like MicroSourcing prioritize the provision of dedicated computers for their offshore staff. And the rest of the world is following suit.

MicroSourcing 52

MicroSourcing Offshoring Outsourcing Flexibility 52

Microsourcing

MARCH 8, 2022

What better area to do this in than your customer service department? Getting your customer service strategy right is a key growth driver and can make or break any organization. Organizations that are able to scale and grow quickly understand that driving efficiencies from the get-go is a must.

Customer Service 52

Customer Service Offshoring Service Efficiency 52

Magellan Solutions

JULY 12, 2021

Why is Call Center Outsourcing Philippines the top destination for offshore services? Contact Center Services Philippines Work Environment. Call centre services Philippines firms frequently go to considerable efforts to guarantee that they can wow their clients with their outcomes. . Microsourcing. Service Focus.

Call Center 52

Call Center Outsourcing MicroSourcing Offshoring 52

Microsourcing

MAY 10, 2023

Each year we get further away from the events of early 2020, and it gets easier to forget just how uncertain that period was.

Marketing 52

Marketing Service Government Jobbing 52

Microsourcing

DECEMBER 19, 2022

The numbers tell the story. In 2020, as a global pandemic changed the way we live, work and shop, worldwide sales attributed to eCommerce hit a peak of $4.28 trillion [i]. Now, within a relatively short few years, that number is expected to soar to $6.3 trillion by 2024.

Customer Service 52

Customer Service Outsourcing Service Sales 52

Microsourcing

APRIL 13, 2023

When future historians reflect on the pandemic that swept the world in 2020 , there is little doubt they will ask serious questions about the response from the education sector.

Outsourcing 52

Outsourcing Service Government 52

Microsourcing

OCTOBER 31, 2022

Corporate giants Google, Nike, Facebook, IBM and Coca-Cola have many things in common. They are all multi-billion-dollar companies. They each employ thousands of people around the world. They are innovators in their respective fields with hard-earned reputations for not being afraid to do something different to stay ahead of their competitors.

Outsourcing 52

Outsourcing Service 52

Microsourcing

MARCH 29, 2023

Outsourcing can offer a range of benefits , from cost savings and improved efficiency to access to specialized services and a global talent pool. One strategy that many eCommerce businesses are turning to is outsourcing.

Outsourcing 98

Outsourcing Efficiency Service 98

Microsourcing

OCTOBER 26, 2023

While various sectors generate, store and analyze data, hospitals and health services have taken this to the next level in their bid to improve the services they provide. Few industries have a passion for numbers quite like healthcare.

Healthcare 52

Healthcare Outsourcing Research Service 52

Microsourcing

OCTOBER 10, 2022

There is nothing quite like a budget paper covered in red ink to send a chill down the spine of a business unit or team, let alone customers who fear that cost-cutting will inevitably lead to poorer service.

Management 98

Management Service 98

Microsourcing

FEBRUARY 20, 2022

Outsourcing is defined as “a business practice in which a company hires a third-party to perform tasks , handle operations or provide services for the company” that would otherwise be performed in-house. The answer is not a simple 'yes’ or ‘no’.

Global Outsourcing 98

Global Outsourcing Outsourcing Offshoring Jobbing 98

Microsourcing

AUGUST 29, 2022

Here is a frightening scenario for business owners in the modern world – type the words ‘is customer service dying’ into Google and, in less than half a second, you will find yourself looking at a screen offering access to more than 40 million articles, forums and sites.

Sales 52

Sales Customer Service Engineering Service 52

Microsourcing

AUGUST 29, 2022

Here is a frightening scenario for business owners in the modern world – type the words ‘is customer service dying’ into Google and, in less than half a second, you will find yourself looking at a screen offering access to more than 40 million articles, forums and sites.

Sales 52

Sales Customer Service Engineering Service 52

Microsourcing

JUNE 6, 2023

For casual observers, the healthcare sector is a community service. Feeling under the weather? Visit a GP. Need an X-ray? Head to a radiologist. Struggling to breathe? Phone an ambulance and rush to the emergency ward.

Healthcare 52

Healthcare Outsourcing Management Service 52

Microsourcing

SEPTEMBER 8, 2021

When it comes to sectors feeling the strain of financial pressure, spare a thought for the men and women charged with overseeing our healthcare services.

Healthcare 98

Healthcare Outsourcing Insurance Government 98

Microsourcing

JANUARY 15, 2023

MicroSourcing’s parent company, Probe CX, has recently announced the acquisition of Innovior, a highly regarded specialist automation and AI analytics service provider.

Analytics 52

Analytics Automation Service 52

Microsourcing

JANUARY 10, 2022

Medical billers are unsung heroes of health services and hospitals across the globe, spending their days (and nights) calculating and handling payments for medical services, products and procedures. It is one of the great ironies of the health sector that the very thing needed to acquire revenue can be such an expensive exercise.

Healthcare 52

Healthcare Outsourcing Service 52

Microsourcing

DECEMBER 7, 2022

For many years companies have looked beyond their own four walls for partners to help enhance their digital transformations, all the more so in a business environment that sees the International Data Corporation predicting that global spending on such technologies and services will reach an estimated $6.8 trillion between 2020 and 2023 1.

Software 52

Software Outsourcing Offshoring Service 52

Microsourcing

OCTOBER 5, 2022

The FinTech industry has been thriving thanks to its ability to leverage digital transformation to offer regular financial services at a lower cost. However, for many FinTech organisations, their budgets are usually far from small and the cost to drive FinTech success and business growth adds up.

Outsourcing 52

Outsourcing Service 52

Microsourcing

OCTOBER 5, 2022

The FinTech industry has been thriving thanks to its ability to leverage digital transformation to offer regular financial services at a lower cost. However, for many FinTech organisations, their budgets are usually far from small and the cost to drive FinTech success and business growth adds up.

Outsourcing 52

Outsourcing Service 52

Microsourcing

OCTOBER 10, 2022

There is nothing quite like a budget paper covered in red ink to send a chill down the spine of a business unit or team, let alone customers who fear that cost-cutting will inevitably lead to poorer service.

Management 52

Management Service 52

Microsourcing

MARCH 21, 2022

This borderless eCommerce revolution has introduced new ways for retailers to be more profitable and service more customers. With expectations for the global eCommerce market to hit $5.55 trillion by the end of 2022, there is no anticipation that this will slow down.

Retail 52

Retail Marketing Service 52

Microsourcing

SEPTEMBER 2, 2021

However, despite these economic challenges, the global financial services market is expected to grow to U.S. Scaling a finance business amidst a pandemic can be a challenge. billion in 2021 at a compound annual growth rate (CAGR) of 9.9%.

Finance 52

Finance Marketing Service Accounting 52

Microsourcing

AUGUST 18, 2021

In a sign of the times, the Deloitte Center for Financial Services estimated the U.S. Finance and banking executives, haunted by memories of the Global Financial Crisis, watched on with dread as countries closed borders, businesses laid off staff and governments rushed out stimulus packages.

Finance 52

Finance Banking Government Service 52

Microsourcing

APRIL 9, 2024

Along with my MicroSourcing colleague Sean Baker, Barbeques Galore CFO Mitchell Koureas and Adore Beauty Group CXO Nicola Clement, we spent almost an hour exploring how outsourcing is a valuable tool for retail businesses of all sizes to address labor shortages, reduce attrition rates and extend service hours.

Retail 52

Retail MicroSourcing Outsourcing Offshoring 52