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Will AI Render the Human Call Center Agent Obsolete?

Customer Serv Outsource Smarter

Artificial intelligence (AI) and Robotic Process Automation (RPA) remain two of the hottest topics in call centers. The promise of AI and RPA to solve service issues and reduce labor costs is gradually becoming a reality.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Businesses will be able to leverage AI-powered tools and platforms to improve efficiency, reduce costs, and enhance the overall quality of their IT services. The Rise of Robotic Process Automation Robotic process automation (RPA) is another trend that is expected to shape the IT outsourcing landscape in 2024.

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First Step into the Tech Industry as a PR and Marketing Intern

Automation Anywhere

Expanding my knowledge of the Automation Anywhere technology At first, I had little knowledge of intelligent automation that combines Robotic Process Automation (RPA) and artificial intelligence (AI). And what I did know was not enough to give me a clear understanding of the technology’s benefits and possibilities.

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Recession-Proof Your Business with Information Technology (IT)

Anexa

During a recession, businesses that have adopted these cutting-edge technologies can reduce labor costs and improve competitiveness. Robotic process automation (RPA) can streamline business operations, minimize errors, increase productivity and enhance customer service.

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What Is IT Process Automation & How Does It Help?

31 West

Plus, the more you automate, the more processes you’ll identify to automate. Business Process Automation (BPA) and Robotic Process Automation (RPA) are two other forms of automation that are closely related and more or less similar to IT Process Automation. Cost-Efficient.

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How Healthcare Interoperability Helps Your Facility Run Efficiently

Metasource

Interoperability also leads to decreased labor costs. So, how can your healthcare facility get started in the process of achieving interoperability? Workflow automation and RPA. Workflow automation and robotic process automation (RPA) eliminate tedious paper-based processes and facilitate data sharing between systems.

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How IBM process mining unleashed new efficiencies in BoB-Cardif Life

IBM Services

As a result, BoB-Cardif Life launched the “Super Automation” project through the long-term development of a series of process-related platforms, technologies, and products. With goal of achieving cross-departmental and cross-system business process collaboration to reshape and optimize.