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30 questions to ask your outsourcing provider | MicroSourcing

Microsourcing

From increasing efficiencies and easing pressure on in-house employees to saving money via reduced labor costs, there is a reason that countless organizations embrace the chance to partner with offshore providers that are in the business of helping other businesses succeed. There is a lot to like about outsourcing.

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30 questions to ask your outsourcing provider | MicroSourcing

Microsourcing

From increasing efficiencies and easing pressure on in-house employees to saving money via reduced labor costs, there is a reason that countless organizations embrace the chance to partner with offshore providers that are in the business of helping other businesses succeed. There is a lot to like about outsourcing.

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How do chatbots qualify leads (5 ways)

Microsourcing

A world in which human labor costs so little that businesses can employ people 24/7 to answer the most basic of customer questions. Imagine a world where there was no need for chatbots. A world where there are enough affordable workers to consistently qualify leads and gather customer insights that will generate even more.

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How outsourcing is helping deliver retail and eCommerce success

Microsourcing

Along with my MicroSourcing colleague Sean Baker, Barbeques Galore CFO Mitchell Koureas and Adore Beauty Group CXO Nicola Clement, we spent almost an hour exploring how outsourcing is a valuable tool for retail businesses of all sizes to address labor shortages, reduce attrition rates and extend service hours.

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